Soumita Ghosh
Patiala
Summary
Seeking a challenging position where I can leverage my skills in social media evaluation, invoice processing, staff management and training, and relationship management to contribute to organizational efficiency and growth.
Overview
11
11
years of professional experience
2015
2015
years of post-secondary education
3
3
Languages
Work History
Management Trainee (F&A)
Thapar Institute of Engineering & Technology
11.2020 - 06.2021
- Reviewed Child Education Allowance (CEA) applications and documents for eligibility.
- Managed student fee processes, including no-dues verification, collections, and security reimbursements.
- Collected employee tax return documents for annual reporting and compliance.
Independent Consultant
Appen Ltd
05.2018 - 10.2020
- Evaluated and annotated online web content using proprietary tools to ensure compliance with quality and relevance standards.
Process Associate
Genpact
11.2017 - 01.2018
- Verified invoices for accuracy in pricing, quantity, and item descriptions.
- Sent invoices to appropriate departments and resolved missing PO issues.
- Reported past-due invoices and issued monthly statements.
- Maintained updated customer records, including invoices, bills, and contact details.
Guest Service Assistant
Target Corporation
08.2015 - 07.2016
- Handled customer inquiries, returns, and exchanges while upholding store policies.
- Managed help desk calls and documented lost item reports.
- Followed company SOPs for loss prevention and merchandise safety.
- Trained 20+ new associates and prepared staff schedules weekly.
- Collaborated with store leadership to address guest feedback and improve satisfaction.
Graduate Teaching Assistant
University of North Dakota
01.2014 - 05.2015
- Taught courses, tracked attendance, proctored & graded exams, entered & maintained grades into online grading system, prepared progress reports of students.
- Held weekly office hours to provide tutoring, counseling & assistance to students in need.
- Collaborated with Department of Accountancy professors to create exams, quizzes & assignments.
- Prepared innovative lesson plans & conducted classroom presentations.
Associate
PricewaterhouseCoopers Service Delivery Center Pvt. Ltd
09.2010 - 10.2011
- Participated in client meetings & updated documentation/flowcharts accordingly.
- Prepared deliverables in accordance with SDC User Guide.
- Collaborated with PWC engagement teams and end clients as part of planning, execution & reporting phases of the audit.
- Performed Internal audit.
Education
Master of Business Administratrion - Management Consulting, Finance or Investment Banking, Marketing or Brand Management, Human Resources, Business Analytics, Information Systems, International Business / Trade
University of North Dakota
Grand Forks, North DakotaBachelor of Commerce - Audit & Compliance, Corporate Finance, Financial Planning & Analysis (FP&A), Internal Controls, Regulatory Frameworks, Financial Reporting
Goenka College of Commerce & Business Administration
Kolkata, West BengalSkills
- Invoicing & Payment Tracking
- LMS & Grading Systems
- Tax Document Collection
- Customer Service & Communication
- Data Entry & Record Maintenance
- Lesson Planning & Academic Support
- Web Content Evaluation & Annotation
- Microsoft Office
- Google Workspace
Accomplishments
- Merit-Based Scholarship Recipient, University of North Dakota, USA, Awarded for academic excellence and overall achievement among competitive international applicants.
- Recognized as “Best Red Card Seller”, For driving sales and customer engagement at Target Corporation.
Interests
Public Speaking
Business Case Competition
Volunteering in community development programs
Event planning
Dancing
Timeline
Management Trainee (F&A)
Thapar Institute of Engineering & Technology
11.2020 - 06.2021
Independent Consultant
Appen Ltd
05.2018 - 10.2020
Process Associate
Genpact
11.2017 - 01.2018
Guest Service Assistant
Target Corporation
08.2015 - 07.2016
Graduate Teaching Assistant
University of North Dakota
01.2014 - 05.2015
Associate
PricewaterhouseCoopers Service Delivery Center Pvt. Ltd
09.2010 - 10.2011
Bachelor of Commerce - Audit & Compliance, Corporate Finance, Financial Planning & Analysis (FP&A), Internal Controls, Regulatory Frameworks, Financial Reporting
Goenka College of Commerce & Business Administration
Master of Business Administratrion - Management Consulting, Finance or Investment Banking, Marketing or Brand Management, Human Resources, Business Analytics, Information Systems, International Business / Trade
University of North Dakota
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