JIRA
Soumiyo Praharaj
Senior Business Analyst – ADM /Advisory Technical Services Specialist
Bangalore
Summary
Perceptive Senior Business Analyst with 10.9 years driving successful business processes for number of companies. Dedicated to maximizing impact of key performance metrics to enhance and expand business operations. Known for leveraging both macro and micro-scale analyses to generate holistic images of ongoing business operations for immediate actionability.
- Responsible for Stakeholders Interaction & Management, Requirement Gathering, Quality & Functional Testing, Data Analysis, Creating Epics & User stories in JIRA. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
7
7
Certifications
3
3
Languages
Work History
Senior Business Analyst- ADM
IBM India Pvt.Ltd
7 2022 - Current
- Responsible for gathering Business Requirements for all the Business Objectives
- Conducting Calls with Clients, Stakeholders, Third Party Administrators, Project Managers and Developers
- Collaborate with product managers, developers, QA and subject matter experts to define the technical vision and scope
- Requirement gathering of all the process including click level data, etc
- Creating and maintaining FRD, BRD, Change Request Log
- Write concise and effective User Stories for the Development
- Involved in timely walkthroughs, product demos and verification meetings with various stakeholders
- Involved in Testing of the process i.e., Functional testing, SIT and UAT.
- Mentored junior analysts on best practices for business analysis techniques, fostering professional growth within the team.
- Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
- Led process mapping initiatives, resulting in optimized workflows and reduced redundancies across departments.
- Streamlined workflow for better productivity with the implementation of new software solutions.
- Performed risk assessments on potential projects to determine feasibility and viability before moving forward with implementation plans.
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Improved project efficiency by analyzing business processes and identifying areas for improvement.
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Identified cost-saving opportunities by conducting thorough financial analysis on company expenditures.
- Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Directed business analysts in executing and delivering various tactical and strategic plans.
Senior Business Analyst
SYNECHRON Technologies
04.2021 - 07.2022
- Responsible for gathering Business Requirements for all the Business Objectives
- Conducting Scrum Calls with Clients, Product Owners, Project Managers and Developers
- Collaborate with product managers, developers, QA and subject matter experts to define the technical vision and scope
- Requirement gathering of all the process including click level data, etc
- Creating and maintaining FRD, BRD, Change Request Log
- Write concise and effective User Stories for the Development
- Part of daily defect status meetings with IT and QA teams and documenting all issues, gaps and additional functionality requirements.
Senior Business Analyst
Hexaware Technologies
11.2019 - 04.2021
- Responsible for determining the Automation potential for all the process in the BBH project
- Conducting Scrum Calls with Clients, Project Managers and Developers
- Collaborate with product managers, developers, QA and subject matter experts to define the technical vision and scope
- Requirement gathering of all the process including click level data, etc
- Creating and maintaining BRD, Change Request Log
- Involved in timely walkthroughs, product demos and verification meetings with various stakeholders
- Involved in Testing of the process i.e
- Functional testing, SIT and UAT.
Associate Consultant
Infosys Ltd, Pune
09.2013 - 10.2019
- Gather business requirement, mapping the requirement with system
- Conducting Scrum Calls with Clients, Project Managers and Developers
- Collaborate with product managers, developers, QA and subject matter experts to define the technical vision and scope
- Write concise and effective user stories with precise and accurate acceptance criteria that effectively capture stakeholder needs and intent
- Serve as a conduit between the customer community (internal and external) and the technology team through which requirements flow
- Creating and maintaining process manuals
- Part of daily defect status meetings with IT and QA teams and documenting all issues, gaps and additional functionality requirements
- Involved in timely walkthroughs, product demos, workshops and verification meetings with various stakeholders.
- Developed strong relationships with clients, fostering trust and ensuring long-term partnerships.
- Proactively identified risks and developed contingency plans to minimize potential issues during project execution.
- Effectively communicated complex concepts to diverse audiences through clear visualization techniques and concise language use.
- Streamlined project management processes for improved efficiency and timely completion of deliverables.
- Assisted in the development of sales proposals by crafting compelling narratives highlighting our firm''s capabilities and expertise.
- Led workshops aimed at refining skills among team members and promoting a culture of collaboration and innovation.
- Enhanced client satisfaction by providing tailored solutions and recommendations for their business needs.
- Acted as a liaison between stakeholders ensuring open lines of communication throughout project life cycle.
- Conducted comprehensive market research to identify potential opportunities for client growth and expansion.
- Delivered high-quality presentations showcasing key findings and recommendations to both internal stakeholders and clients.
- Evaluated the effectiveness of implemented strategies by monitoring performance metrics, making necessary adjustments as needed.
- Aligned closely with business owners and employees to gather information and gain operational insight.
- Onboarded and managed new client accounts to boost retention rates.
- Developed effective improvement plans in alignment with goals and specifications.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Education
MBA - Finance
Symbiosis Centre For Distance Learning
Pune, India 01.2020 - 08.2023
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Nagpur University
Nagpur, India 04.2001 -
High School Diploma -
Delhi Public School
Bhopal, India 04.2001 -
Skills
Data Analysis
Business Process Mapping
Forecasting and planning
Operations Analysis
Competitive Analysis
User Acceptance Testing
Process Mapping
Process Development
Business Administration
Requirements Gathering
Business process improvement
Agile Methodology
Stakeholder Management
Software Development Lifecycle
Data Analysis Expertise
Operational Reporting
Quality Assurance
Strategic Planning
Technical Writing
Business Planning
Workflow Analysis
Process Optimization
Product Management
Operations Management
Product Development
Project Management
- Staff Management
Staff Management
Information modeling
Consulting
Systems Analysis
Requirements Analysis
Procedure Development
Effective Communication
SWOT Analysis
Analytical Thinking
Written Communication
Accomplishments
- Awarded a Star Award Certificate for my Performance in the Current Project.
- Awarded an Appreciation Certificate for performance in the Project. The project is related to the development and maintenance of an application used by the Clients for financial services.
- Appreciated by the client for addressing a critical issue before deadline.
- Rectified a critical fault, preventing substantial loss of revenue in the project
- Client Interface - Worked in close collaboration with clients, providing accounting, payroll and taxation advice.
- Process Improvement - Achieved revenue objective by implementing cost-cutting measures.
Software
MIRO Board
Visual Studio 2010/2012
MS Visio,
Bizagi
MS Office
Secure CRT
SQL
Certification
C, C++
Interests
Reading
Listening to Music
Watching Movies
Taking Long Walks
Photography
Travelling
Timeline
Senior Business Analyst
SYNECHRON Technologies
04.2021 - 07.2022
MBA - Finance
Symbiosis Centre For Distance Learning
01.2020 - 08.2023
Senior Business Analyst
Hexaware Technologies
11.2019 - 04.2021
Associate Consultant
Infosys Ltd, Pune
09.2013 - 10.2019
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Nagpur University
04.2001 -
High School Diploma -
Delhi Public School
04.2001 -
Senior Business Analyst- ADM
IBM India Pvt.Ltd
7 2022 - Current
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