SOUMYA A
Bangalore
Summary
Experienced DevOps professional with 16 years in IT, specializing in building cloud-native platforms and automating deployment pipelines in AWS and Kubernetes. Expertise includes CI/CD automation, infrastructure as code, and containerization. Strong ability to integrate development and operations teams to deliver scalable and secure solutions.
Overview
1
1
Certification
17
17
years of professional experience
Work History
DevOps Engineer
AT&T Communication Services Pvt Ltd
07.2021 - Current
- Led the implementation of GitOps-based deployment workflows using Kubernetes and ArgoCD, improving deployment consistency and auditability across environments.
- Designed reusable infrastructure and deployment templates that accelerated onboarding of new applications while maintaining compliance standards.
- Created self-service infrastructure workflows that empowered engineering teams to independently provision resources, enhancing agility.
- Introduced deployment validation gates and automated quality checks within CI/CD pipelines.
- Built end-to-end observability solutions integrating metrics, logs, and traces to improve troubleshooting and operational visibility.
- Partnered with application teams and architects to improve platform scalability, reliability, and operational readiness.
- Led cloud optimization initiatives involving rightsizing, automation, and resource governance to improve cost efficiency.
- Established governance practices with Terraform and AWS controls across multiple cloud environments to ensure compliance and security.
- Guided junior engineers in Kubernetes operations, Infrastructure as Code, observability, and production troubleshooting, fostering skill development.
Technical Specialist
AT&T Communication Services Pvt Ltd
08.2017 - 07.2021
- Facilitated migration of platform FFAs from AIC virtual environment to D2 NetCloud and 5G NorthRim Stand Alone networks, enhancing operational capabilities.
- Executed technical troubleshooting for complex network issues, conducting root cause analysis and ensuring resolution follow-up to minimize downtime.
- Coordinated with Labs, ATS, Tech Architecture, and vendor teams to test, schedule, and implement updates, patches, and upgrades, ensuring continuous service integrity.
- Performed system administration functions in Linux environments, ensuring daily uptime and availability of applications.
- Provided Tier 2 production operational support for Location Based Services (LBS) across AIC, NetCloud, and NorthRim networks.
Network Specialist / Enablement Engineer
AT&T Communication Services Pvt Ltd
02.2011 - 07.2017
- Established WAN connectivity for customers across AT&T network, ensuring reliable access and service continuity.
- Delivered on-call support for MOW customers, including testing and turn-up of new circuits and LAN migrations/upgrades.
- Provided on-call support for customer LAN network migrations, troubleshooting and resolving issues during migration to the AT&T network.
- Coordinated circuit connections from AT&T demarcation points to customer edge routers with onsite technicians, facilitating seamless end-to-end connectivity.
- Configured and troubleshot Ethernet, PPP, Frame Relay, and ATM protocols on CE routers.
- Used automation tools including PAL, NC3, and IPSA to push configuration policies to routers.
- Led EVPN to AVPN migration changes in AT&T network, enhancing network performance and service delivery.
- Troubleshot Cisco and Juniper routers on network issues involving protocols such as BGP.
- Coordinated with and escalated issues to Tier 2 and circuit testing teams to resolve customer network issues.
Network Engineer
United Telecom Pvt Limited
01.2010 - 01.2011
- Collaborated with network carriers and internal teams to troubleshoot and resolve WAN connectivity issues between corporate sites, leveraging structured diagnostic approaches to reduce mean time to resolution (MTTR).
- Executed end-to-end troubleshooting to resolve connectivity issues between corporate sites, enhancing communication reliability.
- Validated router connectivity and line stability through local and remote loopback testing, ensuring network performance integrity.
- Conducted line stability and router connectivity verification using local/remote loopback tests, supporting improved uptime and adherence to network SLA compliance.
Education
Bachelor of Engineering (B.E.) - Electronics & Communication
Rajiv Gandhi Institute Of Technology
BangaloreSkills
- Kubernetes
- ArgoCD
- Docker
- Terraform
- AWS
- CI/CD Automation
- GitHub Actions
- Jenkins
- Linux
- Grafana
- Python
- Infrastructure as Code
Certification
- Cisco Certified Network Associate (CCNA)
- Cisco Certified Network Professional (CCNP)
Accomplishments
Recipient of the Connection Award (twice) in recognition of outstanding contribution and collaboration.
Professional Highlights
- Reduced deployment lead time by over 80% through automation initiatives.
- Standardized Kubernetes deployment patterns across multiple engineering teams.
- Led cloud optimization efforts resulting in significant infrastructure savings.
- Improved operational efficiency through observability and automation investments.
Timeline
DevOps Engineer
AT&T Communication Services Pvt Ltd
07.2021 - Current
Technical Specialist
AT&T Communication Services Pvt Ltd
08.2017 - 07.2021
Network Specialist / Enablement Engineer
AT&T Communication Services Pvt Ltd
02.2011 - 07.2017
Network Engineer
United Telecom Pvt Limited
01.2010 - 01.2011
Bachelor of Engineering (B.E.) - Electronics & Communication
Rajiv Gandhi Institute Of Technology