SOUMYA DANI
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Human Resources Administrator
Amazon Development Centre India Pvt.Ltd
Hyderabad
02.2022 - Current
- Provided subject matter expertise to Human Resources (HR) on employee-related matters and training; coordinated all details resolved queries.
- Provided administrative support to multiple departments, Developed and maintained a comprehensive database of employee contacts
- Responded promptly to requests from managers regarding changes in policy and procedures and got the policies updated.
- Assisted with administering employee benefit programs and worker's compensation plans.
- Answered questions regarding salaries, benefits and other pertinent information.
OPERATIONS ASSOCIATE
Allstate Pvt.Ltd
Pune
09.2021 - 01.2022
- Administered daily processes by maintaining information integrity and verifying completeness of established procedures.
- Organized and structured company data for better database performance, stability and resilience, facilitating easy access to information.
- Compiled, modeled and reported data to support efficiency targets.
- Identified opportunities for process optimization through data analysis and studies.
FINANCE ADVISOR
Tech Mahindra
Pune
12.2020 - 09.2021
- Upheld privacy and security requirements for customer information.
- Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
- Processed payments through various methods such as credit cards, online banking and cash transactions.
- Created repayment plans based on account holders' financial status and repayment abilities.
ASSOCIATE
WNS Pvt.Ltd
Pune
08.2018 - 05.2019
- Tracked customer complaints and followed up to ensure resolution was achieved.
- Analyzed data from surveys to determine trends in customer needs and preferences.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Education
MASTER OF BUSINESS ADMINISTRATION( MBA) - Finance
YCMOU
PuneBACHELOR OF COMPUTER APPLICATIONS( BCA) -
Jain College of BBA, BCA & B.com, Belgaum
Skills
- Word Processing
- Understanding of HR Policies
- Administrative Skills
- Benefits Administration
- Personnel Records Maintenance
- Spreadsheet Management
- Expense Reporting
- Documentation and Reporting
- Detailed Meeting Minutes
- Payment Processing
Languages
- ENGLISH
- HINDI
- KANNADA
- MARATHI
- KONKANI
Hobbies and Interests
- Making Lord Ganesh idols
- Drawing and Painting
- Making Rangolis
- Cooking delicacies
Accomplishments
- Served as a SME in transitioning to a new work platform throughout the department
- Being recognized for contribution towards amending and refurbishing the policy rollouts
- Received appreciation from the leadership for exceeding goals and achieving targets
Timeline
Human Resources Administrator
Amazon Development Centre India Pvt.Ltd
02.2022 - Current
OPERATIONS ASSOCIATE
Allstate Pvt.Ltd
09.2021 - 01.2022
FINANCE ADVISOR
Tech Mahindra
12.2020 - 09.2021
ASSOCIATE
WNS Pvt.Ltd
08.2018 - 05.2019
MASTER OF BUSINESS ADMINISTRATION( MBA) - Finance
YCMOU
BACHELOR OF COMPUTER APPLICATIONS( BCA) -
Jain College of BBA, BCA & B.com, Belgaum
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