Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Business Banking Relationship Manager
HDFC Bank
Kolkata
08.2023 - Current
Managed daily operations including scheduling appointments, coordinating meetings and preparing agendas.
Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
Conducted regular client meetings to assess progress, discuss opportunities for growth, and address any concerns.
Maintained accurate records of all client interactions within the company's CRM system.
Addressed customer questions and concerns regarding products and services.
Monitored performance of each loan portfolio to ensure timely payments were being made by customers.
Marketing Intern
Arvind Fashions Ltd
Kolkata
06.2022 - 07.2022
Researched competitors' marketing strategies and tactics.
Conducted market research to identify target markets and develop effective campaigns.
Compiled data on customer demographics, preferences, needs, and buying habits.
Conducted customer surveys to gather feedback about products and services.