Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics. Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and negotiation.
• Conducted market research to identify new business opportunities, expanding the customer base and driving revenue growth for both domestic and international clients.
• Managed and analyzed various banking finance funds, including [mention specific funds or types of funds], ensuring accurate fund allocation, compliance with regulatory requirements, and efficient risk management.
• Collaborated with internal teams and stakeholders to enhance financial products and services, aligning them with client needs and market trends.
• Developed and documented financial models to support decision-making for key banking products and services, ensuring alignment with business goals.
• Engaged with clients to understand their financial needs and provided tailored solutions, improving overall client satisfaction and business retention.
• Led the requirements gathering process for banking operations, translating client needs into actionable project deliverables and ensuring smooth project execution.
• Utilized strong communication and negotiation skills to manage client relationships and secure new business opportunities.
• Delivered strategic insights and financial analysis to senior management, enabling data-driven decision-making and growth planning.
• Finacle Report Generation & CRM Expertise: Developed and generated Finacle and FINMIS reports, as well as CRM data, to support strategic decision-making and improve business processes.
• Financial Reporting & Compliance: Managed bank reconciliation, customer due diligence (CDD), enhanced due diligence (EDD), and audit reporting, ensuring full compliance with KYC and anti-money laundering (AML) requirements.
• Audit & Risk Management: Ensured satisfactory audit ratings by conducting comprehensive financial risk and compliance risk assessments. Played a key role in transaction screening, financial crime risk management, and compliance reporting.
• Cash Management Services (CMS): Provided CMS operations for corporate clients, managing cash collection, CMS reconciliation, and cash flow operations on a daily basis.
• Client & Stakeholder Management: Maintained strong relationships with both domestic and international clients by providing tailored financial solutions and ensuring client satisfaction through regular interactions and financial reporting.
• IT & Compliance Integration: Collaborated with internal teams on IT solutions, ensuring seamless integration of compliance regulations and banking operations with IT systems to enhance client services and efficiency.
• Market Research & Business Development: Conducted market research to identify new business opportunities and potential clients, using strategic insights to expand the bank’s customer base.
• Financial Risk & Compliance Reporting: Involved in financial crime prevention and risk management, ensuring transaction screening and compliance across all operational levels.