Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
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Soumya Jha

Soumya Jha

Manager, Business Consulting
Bengaluru

Summary

Certified PMP with 14+ years of experience of project management, transitions, process excellence and stakeholder management across multiple industries. Proven track record of directing and improving operations through team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Open to learn new skills and technology to adapt to fast changing corporate requirements

Overview

14
14
years of professional experience
3
3
Certifications

Work History

Manager, Business Consulting

EY GDS
09.2021 - Current
  • Acted as Change Manager for deployment of new ERP solution across all Consulting teams. Managed introduction, KT, Pre-deployment and cut over support before implementation and hand over of the solution.
  • Set up the Project Management Office for one of the largest Business Transformation teams within Consulting. The PMO team is responsible for governance checks for new projects, workforce management, L&D for deployment readiness of team members and management & reporting of key project metrics such as utilization, budget, margin, schedule etc.
  • Working with US Managed Services team for one of the Tech Consulting offerings as BA to understand their requirements, track status of all opportunities within various pipeline stages and work with engagement teams to review progress and delivery on all opportunities.
  • Ran process improvement initiatives within reporting function to implement Power BI based dashboards for insightful and real time reporting of important metrics on weekly basis.

Business Advisor

IBM India Pvt Ltd
02.2017 - 08.2021
  • Managed sales operations for Asia-Pacific Cloud & Cognitive solutions which involved running multiple initiatives such deal review clinic, go to market strategy workshops etc.
  • Provide regular recommendations and control measures to Sales leaders and their respective teams about sales pipeline and roadmap hygiene
  • Led weekly sales reviews with markets to understand progress to commit, fall plan and discuss contingency plans in case of gap to target
  • Contributed to process improvement through standardization of weekly reporting format of key insights by using Watson Analytics dashboards across multiple offerings
  • Contributed to team development through upskilling by conducting a communication improvement series within the team which focused on verbal and written communication of the newly onboarded team members

Assistant Manager

Paytm
10.2015 - 01.2017
  • As process excellence POC, led the transformation project to improve supply chain performance of the Paytm E-Commerce business from origin to destination. Reviewed every process involved by coordinating with multiple stakeholders. Identified pain areas and level of effort required to improve them. Built action plan and execution strategy with the consent of all stakeholders and managed communication to the leadership to ensure there is no ambiguity in implementation.
  • Liaison with logistics business partners to increase E-Commerce footprint by analyzing pin code serviceability to new areas. Review of their average delivery TAT to build an effective system of load balancing among multiple delivery partners
  • Conduct business performance review with senior management and suggest steps required to be taken to improve overall quality of business

Assistant Manager

Wipro Ltd
11.2009 - 08.2015
  • Managed Centre of Excellence operations for a leading US based media client to deliver financial Reporting process of equities based in Europe and North America
  • Monitor the business KRAs closely on regular basis and review with stakeholders to present current business situation, achievements made and steps taken to improve overall performance
  • As part of the internal quality assurance team, review internal processes to improve efficiency and decrease TAT through automation
  • Coordinate with stakeholders to provide end to end transition support - creating RFPs, setting up pilot batches and successful transition to normal operations

Education

Corporate PG Diploma in Business Administration - Financial Management

Symbiosis Center For Distance Learning, Pune
New Delhi
04.2001 -

Bachelor of Arts - Russian Language And Literature

Jawaharlal Nehru University
New Delhi
04.2001 -

Skills

Project Management

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Software

Power BI

JIRA

MS Project

SQL

MS Excel

MS Access

Certification

Certified Project Management Professional (PMI)

Timeline

Analytics Bronze Badge (EY)

02-2024

Information Strategy Bronze Badge (EY)

06-2023

Manager, Business Consulting

EY GDS
09.2021 - Current

Certified Project Management Professional (PMI)

08-2020

Business Advisor

IBM India Pvt Ltd
02.2017 - 08.2021

Assistant Manager

Paytm
10.2015 - 01.2017

Assistant Manager

Wipro Ltd
11.2009 - 08.2015

Corporate PG Diploma in Business Administration - Financial Management

Symbiosis Center For Distance Learning, Pune
04.2001 -

Bachelor of Arts - Russian Language And Literature

Jawaharlal Nehru University
04.2001 -
Soumya JhaManager, Business Consulting