Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Accomplishments
Certification
Languages
Timeline
Generic
Soumya Joseph

Soumya Joseph

Hyderabad

Summary

  • Performance-driven HR Leader with 18 years of experience across IT, KPO & Pharmaceutical industries, specializing in performance management, culture transformation, and inclusion strategies.
  • Proven expertise in designing and executing people-first programs that drive engagement, retention, and organizational growth.
  • Skilled in partnering with senior leadership to shape high-performance, inclusive workplaces and aligning talent strategies with business goals.
  • Proven success in making measurable impacts on business by pioneering strategic HR programs and by formulating & implementing “People First” policies, programs and work culture.
  • Created & maintained a vibrant organization culture, inspiring work environment and excellent employee relations practices based on mutual trust and respect for each other, resulting in high motivation levels and retention.


Overview

20
20
years of professional experience
1
1
Certification

Work History

Senior People Experience Partner

Milestone Technologies
04.2023 - Current
  • Operating as a Senior HR Business Partner, aligning with senior management and employees to shape people strategies, enhance workplace culture, design impactful policies/programs, and achieve higher productivity and talent retention
  • Acting as a strategic advisor on human capital needs in areas such as talent management, employee relations, career & leadership development and determining appropriate solutions.
  • Ensuring that annual performance & development reviews are completed in line with company standards and performance clearly aligned to individual pay awards.
  • Coordinating with Business Heads on the process of evaluating employees, setting goals, conducting objective performance reviews, calibration, and recognizing and awarding performance to improve productivity.
  • Introduced leadership and manager capability-building programs (coaching, accountability, inclusion).
  • Implemented employee engagement surveys (GPTW model) and built feedback loops for cultural improvements.
  • Championed inclusion & belonging initiatives, including cross-location engagement with India/US teams.
  • Managing the Rewards & Recognition program to identify and reward performances.

HR Business Partner

Syniti
02.2019 - 04.2023
  • Worked as an HR Business Partner for Hyderabad and Bengaluru facilities with 400+ employees strength.
    Acting as strategic advisor on human capital needs in areas such as talent management, employee relations, compensation, career & leadership development and determining appropriate solutions.
    Working closely with senior management and employees to improve work relationships, build morale, create policies/practices/programs and increase productivity and retention.
    Ensuring that annual performance & development reviews are completed in-line with company standards and performance clearly aligned to individual pay awards.
    Managing the performance of employees by providing role clarity, providing an enabling environment, upgrading knowledge & skills, setting goals aligned to business plans and rewarding & recognizing superior performance.
    Coordinating with Business Heads on the process of evaluating employees, setting goals, conducting objective performance review Calibration, and recognizing and awarding performance to improve productivity.
    Managing Rewards & Recognition program to identify and reward performances. Setting framework to reward and retain High Potential ‘Hipo’ employees and executing he same.
    Preparing HR Dashboards, Attrition Analysis and other HR reports on periodical basis

HR Manager

APEX Covantage India Pvt. Ltd.
07.2018 - 12.2018
  • Managed HR operations for 700+ employees with a focus on talent management and culture alignment.
  • Rolled out employee engagement and recognition events that strengthened workplace inclusion.

HR Manager

GlobalData PLC
01.2011 - 04.2016
  • Led strategic HR operations for 1000+ employees including engagement, performance, talent management, training, recruitment and organizational development.
  • Built a robust HRIS portal for improved tracking of performance and development.
  • Implemented and managed the performance appraisal process, ensuring timely execution and completion.
  • Designed and rolled out HR policies & processes to enhance productivity and align with business goals.
  • Managed employee records, promotions, disciplinary actions, payroll inputs, and statutory compliance.
  • Produced management reports (budgets, attrition, HR analytics) for leadership decision-making.
  • Conducted annual internal & external HR audits to ensure compliance and process integrity.
  • Partnered with business leaders to identify training needs and rolled out targeted L&D initiatives.
  • Drove employee engagement through surveys, feedback mechanisms, and corrective action groups.
  • Organized engagement activities including cultural celebrations and team-building programs.
  • Managed CSR initiatives, collaborating with NGOs on annual projects.
  • Championed employee welfare, safety, health, and wellness by developing policy documents and handbooks.

Assistant Consultant- HR

MAFOI Management Consultants
05.2007 - 12.2010
  • Recruited for multiple divisions (IT, Marketing, Pharmaceuticals, Finance) with consistent recognition for excellence.
  • Supported Novartis Healthcare on HR operations and recruitment, receiving multiple awards for high performance.


HR Recruitment Associate

Mafoi Management Consultants
11.2005 - 08.2006
  • Performed recruitment of all levels of IT domain
  • Honored with an appreciation from heads for quick learning and quality work

HR Consultant

Silicon Valley Systech
03.2005 - 10.2005
  • Honored with an appreciation from heads for quick learning and quality work
  • Performed recruitment of all levels of IT domain

Education

PGDBM - HR

Centre For Management Development
Modinager
03.2005

B.Sc. - Electronics

Jiwaji University
Gwalior
01.2002

Skills

  • Talent Management & Strategy
  • HR Business Partnering
  • Organizational Development
  • Employee Engagement & Retention
  • Diversity, Equity & Inclusion
  • Performance Management
  • Team Building & Leadership
  • Reporting & Documentation

Extracurricular Activities

Judged for ‘Best Manager’ Competition in St. Francis College for Women (BMS Department) in Jan’18. 

Invited as External Examiner in GITAM College for conducting MBA final project evaluation in 2018.


Accomplishments

  • Received 'Standing Ovation' award at Milestone Techonologies for driving Apprenticeship program seemlessly.
  • Launched Recognition & HiPo Frameworks at Syniti that improved retention and engagement.
  • HR Lead for ISMS Recertification 2021 ensuring compliance and cultural alignment.
  • Winner of multiple Best Employee Awards at GlobalData for strategic HR excellence.

Certification

Lean Sigma Certified Professional

Languages

English
Hindi
Telugu

Timeline

Senior People Experience Partner

Milestone Technologies
04.2023 - Current

HR Business Partner

Syniti
02.2019 - 04.2023

HR Manager

APEX Covantage India Pvt. Ltd.
07.2018 - 12.2018

HR Manager

GlobalData PLC
01.2011 - 04.2016

Assistant Consultant- HR

MAFOI Management Consultants
05.2007 - 12.2010

HR Recruitment Associate

Mafoi Management Consultants
11.2005 - 08.2006

HR Consultant

Silicon Valley Systech
03.2005 - 10.2005

PGDBM - HR

Centre For Management Development

B.Sc. - Electronics

Jiwaji University

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