Soumya Shetti
Navelim
Summary
A detail-oriented and client-focused professional with a proven ability to optimize office environments for efficiency and contribute to achieving sales objectives. My approach combines strong organizational skills with a dedication to proactive client engagement. I leverage product knowledge to clearly articulate value propositions and build lasting relationships through consistent and effective communication, ultimately focused on positioning clients for success and a distinct competitive advantage.
Overview
5
5
years of professional experience
2016
2016
years of post-secondary education
4
4
Languages
Work History
Sales Specialist
COGNCISE BUSINESS SERVICES PVT LTD
08.2024 - 06.2025
- Company Overview: Australian-based Company
- Develop a deep understanding of products and services to effectively communicate their value to customers.
- Identify potential customers, initiate contact, and guide them through the sales process.
- Demonstrate product features and benefits through presentations and product knowledge.
- Delivered tailored solutions driving sales growth through effective client relationship management (CRM).
- Developed and applied product and financial expertise to provide informed customer guidance.
- Utilized diverse channels for impactful customer communication.
- Consistently achieved sales targets through strategic outreach.
- Managed seamless sales processes, ensuring optimal customer experience.
- Communicated product value effectively to meet client needs.
- Stayed current on market trends to inform sales strategies.
- Maintain accurate records of customer interactions, sales leads, and progress in CRM systems.
- Achieve and exceed sales targets by closing deals and fostering long-term customer relationships.
- Work closely with the sales team to plan and enhance sales strategies.
- Australian-based Company
Office Assistant
BENVAL MARINE SERVICES
08.2020 - 07.2024
- Maintained efficient office operations through proactive file management, call handling, and message distribution.
- Provided professional reception services, ensuring a positive visitor experience.
- Managed office communications, facilitating timely information flow.
- Resolved operational issues and addressed inquiries to ensure a productive environment.
- Coordinated with departments to uphold organizational policies.
Education
HSSC -
Goa Board
SSC - undefined
Goa Board
Diploma - Hotel Management & Catering Technology
International Training Institute
Skills
- Problem Solving Skills
- Flexibility
- Communication Skills
- Sales Operations
- Customer Relationship Management
- Organization & Operational Skills
- Hard working
- Time Management
- Computer Knowledge
- Excellent customer service skills
Interests
Cooking
Listening to music
Reading
Personal Information
- Date of Birth: 03/26/97
- Gender: Female
- Nationality: Indian
- Marital Status: Unmarried
Documents
Passport, W9466647, 09/03/23, 08/03/33, Panaji
Timeline
Sales Specialist
COGNCISE BUSINESS SERVICES PVT LTD
08.2024 - 06.2025
Office Assistant
BENVAL MARINE SERVICES
08.2020 - 07.2024
SSC - undefined
Goa Board
Diploma - Hotel Management & Catering Technology
International Training Institute
HSSC -
Goa Board
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