Soumya S Nair

Highly skilled and experienced professional with 10.5 years of expertise in leading agile Salesforce development teams, ensuring adherence to Scrum best practices and continuous delivery of high-quality Salesforce features. Proficient in leveraging Salesforce and AWS technologies to drive business solutions, project management, software testing, and quality process implementation. Adept in all phases of the software life cycle, including risk analysis, project planning, business analysis, requirements analysis, stakeholder management, and development across various industries. Strong understanding of environment management, release management, versioning life cycle, deployment methodologies, testing, defect tracking, management, and reporting. Demonstrated ability to collaborate with cross-functional teams to gather and analyze business needs and deliver scalable customer-centric solutions. Skilled in Scrum, Kanban, Agile ceremonies (sprint planning, daily standups, sprint review, retrospectives), sprint facilitation, backlog grooming, team coaching, continuous improvement, stakeholder management. Proven track record in cross-functional team leadership, conflict resolution, remote team management, and stakeholder communication. Domain expertise in Salesforce, banking, financial services, healthcare, and automobile industries. Proficient in preparing QA estimations, test plans, risk-based test strategy, test scenarios using test design specification techniques. Hands-on experience in designing test cases using ECP (Equivalence Partitioning), BVA (Boundary Value Analysis), decision tables and state transitions. Well-versed in static testing as well as functional testing (integration testing, regression testing) and user acceptance testing. Expertise in project management skills such as test plan creation, QA improvement initiatives, root cause analysis (RCA), business acceptance testing (BAT), delivery reports/metrics. Familiarity with working with co-located and distributed teams (on-shore/off-shore model). Proficient in defect tracking using JIRA Confluence ALM and Mantis. Working knowledge of BDD framework and Selenium WebDriver for automation testing. Skilled in identifying script issues and updating existing suites as required. Strong understanding of process flows to ensure UAT scope is adequate for projects. Designed test cases for UAT and ensured integration of all systems for end-to-end validations. Performed and supported user acceptance testing as well as production support activities. Hands-on experience in Siebel tool for UI configuration and design document creation. Maintains required documents along with best practices and metrics after every project go-live.

• Salesforce Admin certified
• Awarded PMI excellence Award for outstanding performance from client side.
• Promoted from Test lead to Assistant manager within 6 months of joining Accenture.
• Got Champion Award for best performer in 2019 first quarter for showing 418 minutes saving and making Automation strategy for Smoke.
• Got Best performer award in Mercedes Benz for best performer in Shop floor.