1 NBFC (DNA) AWARD For Best Talent Diversity & Culture Initiative-2023- issued By Banking Frontiers Aug 2023
SOUMYA SRIVASTAVA
L&D Manager
GHAZIABAD
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
16
16
years of professional experience
9
9
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
L&D Manager -Grade ( Manager)
SVA Incrementum
Ghaziabad
11.2023 - Current
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeated business ensuring business growth by 20 % in one year
- Implemented and developed operational standards, policies and procedures which resulted in gross performance of employees by 30 %.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Heading Trainer's community , delivering end to end training solutions and interventions.
- Consistently met or exceeded quarterly performance targets set by senior leadership which reflected in knowledge growth by 30 %.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects which resulted in efficiency by 25 %.
- Implemented e-learning platforms for remote employees, facilitating ongoing professional development despite geographical constraints which led to the increase in process knowledge by 40 %.
- Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
- Consolidated vendors and renegotiated contracts to optimize costs.
- Evaluated hiring, firing, and promotions requests.
- Ordered new equipment and inventory and scheduled repairs for damaged equipment.
- Spearheaded change management efforts for seamless adoption of new systems or processes among employees.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
Training Manager (Grade-Assistant Manager)
Money Wise Financial Services Pvt. Ltd.
New Delhi
12.2022 - 10.2023
- Delivered training programs on Business Loan Training, LAP Training & Gold Loan Training and conduct training sessions on the same.
- Conducted Behavioral Training sessions in- Emotional Intelligence, Leadership, Skill building & Goal setting for all verticals.
- Efficiently manage a team of trainers spread PAN India, covering major cities/towns of the nation & provided training programs over Product & Process, Audit & Compliance, IIBF- Indian Institute of Banking & Finance, Responsibility Matrix, ESIC, EPFO, GMC, IT Tools, Motivational & Behavioral LMS etc.
- Responsible for developing & maintaining MIS data & Dashboard for critical analysis & overall productivity of both new joiners as well as existing employees.
- In-charge of planning, Developing & ruling out relevant topics to support the business leaders.
- Conduct the Need Analysis in order to help in research & delivery of relevant topics.
- Responsible for reviewing and editing all training materials for accuracy and company policy compliance.
- Conduct onboarding and Induction training sessions for new employees.
- Evaluate success of training programs and recommend improvements to upper management to enhance effectiveness.
- Responsible for implementing new learning strategies depending upon employees' skill levels.
- Regularly analyze effectiveness of training programs at all levels and recommend updates.
- Developed surveys to identify training needs based on projected production processes and changes.
- Managed Social Media profile of the Organization at LinkedIn which reached a profile and visibility growth by 50 % in 4 months.
- Organized and edited training manuals, multimedia visual aids and other educational materials which improved learning engagement by 60 %.
- Lead coaching, counseling and feedback sessions on daily, weekly and monthly basis.
- Trained new hires to perform cross-training exercises with experienced workers.
- Communicated all learning and performance objectives, schedules and training assessments to upper management.
- Streamlined onboarding process, significantly reducing time to competency for new hires.
- Leveraged data and analytics to make informed decisions and drive business improvements which improved system efficiency by 25 % in one quarter.
- Evaluated the effectiveness of training programs using various assessment tools, providing valuable feedback for continuous improvement initiatives.
Assistant Manager Training & Development
Taraashna Financial Services Ltd. (Subsidiary of Satin Credit Care Network Ltd.)
Gurugram
01.2022 - 12.2022
- Efficiently managed a team of trainers spread PAN India, covering major cities/towns of the nation & provided training programs over Product & Process, Audit & Compliance, IIBF- Indian Institute of Banking & Finance, Responsibility Matrix, ESIC, EPFO, GMC, IT Tools, Motivational & Behavioral LMS etc.
- Developed & maintained MIS data & Dashboard for critical analysis & overall productivity of both new joiners as well as existing employees.
- In-charge of planning, Developing & ruling out relevant topics to support the business leaders.
- Conducted the Need Analysis & helped in research & delivery of relevant topics.
- Managed new employee Overall training process for more than 2500 employees this year.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Delivered new employee onboarding and Induction training sessions.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Implemented new learning strategies depending upon employees' skill levels.
- Analyzed effectiveness of training programs at all levels and recommended updates.
- Developed surveys to identify training needs based on projected production processes and changes.
- Single handedly managed Social Media profile of the Organization at LinkedIn & Facebook.
- Organized and edited training manuals, multimedia visual aids and other educational materials.
- Tested all training software and hardware prior to commencing training programs.
- Led daily, weekly and monthly coaching, counseling and feedback sessions.
- Trained new hires to perform cross-training exercises with experienced workers.
- Communicated all learning and performance objectives, schedules and training assessments to upper management.
- Directed field training to enhance participants' skills.
L & D Consultant & Trainer (Free Lance)
Skillopedia
Mumbai
10.2021 - 01.2022
- Create and execute learning strategies and programs on L.M.S etc.
- Provided training sessions through VILT.
- Evaluate individual and organizational development needs
- Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)
- Design and deliver e-learning courses, workshops and other trainings
- Negotiate, Hire and oversee training and L&D Specialists contracts.
Academic Coordinator
Sunbeam Group (DALIMSS)
Ambedkar Nagar
06.2016 - 10.2021
- To create awareness amongst learners according to guidelines provided by the National Curriculum Framework under the overall guidance of the competent education authority.
- Single handedly played transformational role in converting conventional pedagogy( offline) to online pedagogy through VILT at the onset of COVID Pandemic.
- Conducted students & teachers facilitation program.
- Discharged duties as a Nodal officer in correspondence to NTPC under "Pratibimb" Program.
- Active member of school management committee
- Mentored over 150 students on academic problems and made professional recommendations.
Assistant Professor-MCA Department
Lal Bahadur Shastri Institute of Management Studies, Lucknow
Lucknow
02.2010 - 07.2011
- Report to HOD
- Planned, schedule, and organize, co-ordinate and monitor Lectures and Practical’s for the students assigned to you.
- Conducted at least three internal Tests during each semester in the subjects assigned to you
- Encouraged students to participate in co-curricular and extra-curricular activities.
- Discharged duties of "Controller of Examination".
- Applied innovative teaching methods to encourage student learning objectives.
- Performed research to serve as basis for academic writing for publication.
Computer Instructor
Kendriya Vidyalaya, NTPC, Rihand Nagar
NTPC RIHAND
05.2009 - 12.2009
- Maintained excellent classroom management skills and an ability to keep students on task.
- Prepared Computers assignments reviewed and corrected all homework with an emphasis on providing feedback to each student.
- Utilizing computer resources, including educational software and the Internet, to promote interactive learning.
- Increased completion rate of homework assignments by developing and implementing an ongoing reward system.
- Conducted training session for teachers so that they would able to prepare the exam result.
Education
PG Diploma in Training & Development - Learning & Development
Indian Society For Training & Development
New Delhi 07.2020 - 05.2022
Masters in Technology- IT - Information Technology
Karnataka State Open University
Karnataka 04.2012 - 05.2014
Bachelors in Technology-Computer Science - Computer Science
V.B.S Purvanchal University
JAUNPUR 08.2005 - 05.2009
S.S.C - Math, Biology, IT, English, Physics, Chemistry
Kendriya Vidyalaya, NTPC Rihand Nagar
NTPC RIHAND NAGAR 04.2004 - 03.2005
H.S.C - Math, Science, SST, Hindi, English
Kendriya Vidyalaya, NTPC, Rihand Nagar
NTPC RIHAND NAGAR 04.2002 - 03.2003
Skills
Team Management
Presentation skills
Strategic planning
Learning Management System
Decision-making
Time management
Staff development
Customer service
Program Design , Delivery & Development
Relationship building
Policy implementation
Contract management
Cross-functional teamwork
Documentation and reporting
Expense tracking
Verbal and written communication
Cross-functional teamwork
Documentation and reporting
Expense tracking
Verbal and written communication
Accomplishments
- Played a key role in establishing online education system.
- Successfully trained a staff of 40 people over ERP L.M.S Platform for online education up-gradation during COVID-19 Pandemic.
Certification
Certified Facilitator from "Rama Krishna Mission"
Affiliations
Life Time Member of the Indian Society for Training & Development.
Education
NTPC Rihand Nagar,NTPC Rihand Nagar,Jaunpur, Uttar Pradesh,Mysore,New Delhi, India
Languages
6
Contact
GHAZIABAD, INDIA 201016
Interests
2 SVA Incrementum Managerial Excellence Award -Issued By SVA Incrementum-November 2024
CERTIFICATES
- Certified Blended Learning Expert – Google & CBSE
- Certified Facilitator – Ramakrishna Mission
- Certified in LMS & E-Learning Tools- Udemy
- Certified AI Expert- Be10x
Timeline
L&D Manager -Grade ( Manager)
SVA Incrementum
11.2023 - Current
Training Manager (Grade-Assistant Manager)
Money Wise Financial Services Pvt. Ltd.
12.2022 - 10.2023
Assistant Manager Training & Development
Taraashna Financial Services Ltd. (Subsidiary of Satin Credit Care Network Ltd.)
01.2022 - 12.2022
L & D Consultant & Trainer (Free Lance)
Skillopedia
10.2021 - 01.2022
PG Diploma in Training & Development - Learning & Development
Indian Society For Training & Development
07.2020 - 05.2022
Academic Coordinator
Sunbeam Group (DALIMSS)
06.2016 - 10.2021
Masters in Technology- IT - Information Technology
Karnataka State Open University
04.2012 - 05.2014
Assistant Professor-MCA Department
Lal Bahadur Shastri Institute of Management Studies, Lucknow
02.2010 - 07.2011
Computer Instructor
Kendriya Vidyalaya, NTPC, Rihand Nagar
05.2009 - 12.2009
Bachelors in Technology-Computer Science - Computer Science
V.B.S Purvanchal University
08.2005 - 05.2009
S.S.C - Math, Biology, IT, English, Physics, Chemistry
Kendriya Vidyalaya, NTPC Rihand Nagar
04.2004 - 03.2005
H.S.C - Math, Science, SST, Hindi, English
Kendriya Vidyalaya, NTPC, Rihand Nagar
04.2002 - 03.2003