SOUMYA CHATTERJEE

• Fostered positive and performance-oriented environment by implementing successful reward systems
• Developed proposals for clients outlining project scope and timeline
• Worked with engineering team members to accomplish technical aspects of projects
• Trained and developed team of qualified and motivated employees and managed resources

Key Achievements and Responsibilities:

• Managed Relationships with Top Global Financial Institutions : Collaborated with over 50 leading financial institutions worldwide, including Fiserv, HDFC, BNY Mellon, Citibank, Bank of America, and Bank of Montreal, to implement and optimize their fraud prevention systems. Developed a deep understanding of each client's unique needs and provided tailored solutions to enhance security and reduce fraud-related losses.
• Developed Advanced Fraud Prevention Features : Spearheaded development of key features such as Behavioral Biometrics, Adaptive Fraud Intervention, and Case Management for financial frauds. These features leveraged cutting-edge machine learning algorithms and data analysis techniques to detect and prevent fraudulent activities in real-time, enhancing security posture of financial transactions across multiple digital channels.
• Successfully Released Multiple Product Updates : Led team in delivering over 10 major product releases within a two-year period. Coordinated cross-functional teams, including engineering, quality assurance, and product management, to ensure each release was completed on time, within scope, and met highest quality standards.
• Independent Management of Strategic Products : Independently managed four high-priority strategic products, overseeing entire product lifecycle from concept to delivery. Developed comprehensive product roadmaps, aligned with business objectives, and ensured timely delivery of features that drove significant business impact and client satisfaction.
• Built and Led High-Performing Teams : Established and nurtured 3 new teams from ground up, focusing on fraud prevention and risk management solutions. Recruited 15+ top talent, provided mentorship, and fostered a culture of innovation and collaboration, resulting in high employee retention rates and exceptional team performance.

• Lead, manage & motivate a team of 15+ engineers, including goal setting, assessing performance, and providing mentorship
• Assist with technical problem-solving and provide technical guidance to team
• Collaborate with product, program and technology functions to align with company goals and priorities
• Manage budgets and communicate with upper management about team's progress and challenges
• Implement and maintain effective Scaled Agile (SAFe) processes and methodologies to ensure team is efficient and effective
• Evaluating performance of team members, providing feedback, and determining salary increases and promotions
• Identifying staffing needs, conducting interviews, and making hiring decisions for team

• Led team in developing key features such as Case Management and Risk Engine policies for Fraud Prevention, enhancing effectiveness of fraud detection systems
• Developed fraud analytics and reporting tools, providing valuable insights and improving decision-making processes
• Managed 100+ customer escalations effectively, addressing critical issues and ensuring high levels of client satisfaction
• Conducted 500+ code reviews, fostering collaborative, high-quality, and robust development environment
• Participated in interviewing technical candidates, contributing to recruitment and growth of team

• Active contribution in designing, and developing features like Public Key infrastructure, Digital Vault storage systems for safe harvesting of cryptographic information inside enterprise storage servers.
• Played role as Individual Developer and as Subject Matter Expert for SimpliVity hyper-converged servers
• Drove coding standards by educating developers on original design characteristics and use cases
• Regular participant in HPE Hackathons
• Managed Scrum process with team of 11 people

• Developed various prototypes, providing exposure to different aspects of requirements & design
• Improved HP Store Virtual server startup time from 2 minutes to few seconds by optimizing various code flows
• Applied suitable design patterns to improve maintainability of code
• Fixed long term bugs, providing permanent solutions