Soumyadeep Banerjee
Jamshedpur
Summary
Seasoned management professional with extensive experience in staff training, performance evaluation, and process optimization. Proven ability to ensure financial reporting accuracy and maintain budget compliance. Achieved significant P&L improvements through strategic evaluation and targeted initiatives.
Overview
21
21
years of professional experience
Work History
General Manager Operations
Sodexo India Services
Mumbai
02.2024 - Current
- Implemented strategic facility management services in accordance with contractual obligations.
- Established key performance indicators for monitoring quality, safety, and financial outcomes.
- Cultivated client relationships through empathy-driven communication and proactive solutions.
- Directed personnel training programs to bolster staff capabilities and performance.
- Negotiated additional compensation for out-of-scope work to align with client needs.
- Achieved significant revenue growth of INR 22.43 crore in 2024 year-to-date.
- Managed resources efficiently to consistently exceed service level agreements.
- Secured HSEQ score of 99% and POY score of 89%.
Director of Food & Beverage
Radisson Blu Plaza Hyderabad
Hyderabad
05.2023 - 02.2024
- Heading the Food & Beverage department with a focus on adhering to the brand standard, creativity and innovation, revenue-generating segments, and cost control measures.
- Was the key integral part of the G20 event at Agriculture College, Hyderabad?
- Streamlined the F&B operation by elevating internal talent for key positions.
- Engaged in planning and executing the revamp of F&B concepts at the hotel.
- Successfully launched the premium ODC business segment for generating incremental revenue for the hotel.
- Highest ever NYE revenue 2023 – INR 32.3 lacs. Overall F&B – INR 11.06 crore.
- Covers – 52,032.
- APC 1625.
Senior Manager Hospitality
Cadila Pharmaceuticals Regency Division
Ahmedabad
10.2022 - 03.2023
- Expanding the Regency Division in providing authentic hospitality to the first family in all their Estates, Corporate Offices, and G-550 in India and abroad
- Liaising for Global F&B operation including India, United Kingdom and US
- Designing and procuring the upcoming dining venues in all the Estates for India and abroad
- Leading a crew of 30 team members reporting to the hospitality division under my leadership, redefining first family with their everyday experience
- Training the F&B and Estate Butlers team for delivery top notch service standards, creating memorable experiences for every meal of the first family
- Participating in menu planning with the culinary team every day for the first family according to their travel
- Procurement of CCG and linen according to the dining venue theme as the upcoming project in all estates
- Providing leadership, direction and motivation to the team across the country; correcting operation needs for all estates and offices to provide authentic service at all times
- Reaching out to all key members located in India and across the globe to accomplish profitability norms and P&L at all locations
- Working cohesively with management team to ensure network benefits are leveraged through intelligent use of knowledge and training supplied by the Senior Manager
- Managing and development of all the estates and offices closely collaborating with GM’s and executive committee teams for maintain the consistency and promise to deliver redefining impossible
Director of Food & Beverage
Courtyard Marriott Pune Hinjewadi
Pune
11.2018 - 10.2022
- Executing and driving successfully the “Marriott BONVoY on Wheels” concept
- In 2021 revamping of signature restaurant Vibe Bar & Grill with a new concept which continues to achieve success every month
- The restaurant ranking is No 1 in Trip Advisor for Hinjewadi location and continued to be a night life attraction in the vicinity
- Coordinating with the beverage companies like Brindco Wines, Berkmann, United Breweries Limited, Pernod Ricard, and Fratelli Wines for renewal of this year contract with efficient sponsorship
- Planning along with Banquet manager for large Social events and MICE keeping in line manning, HOE, layouts
- Highest ever revenue in R&B INR 94, 58,839 in July 2022
- Highest ever revenue in Vibe Bar& Grill INR 43, 43,737 in September 2022
- Driving highest APC of INR 2800 in Vibe Bar& Grill
- Driving highest APC of INR 1800 in Catering
- Led as an In-charge of Food & Beverage department for 2 Restaurants, Lounge bar, In-room Dining and Banquets
- Attained Guest Voice Score of 74.0 for F&B service
- Facilitated the revenue generation of: INR 377,750,491 for hotel in 2022, INR 153,364,074 with 14,153 covers for F&B in 2022, APC 1317, INR 391,969,873 for hotel in 2019, INR 136,171,628 with 17,921 covers for F&B in 2019, APC 1007
- Executed Restaurant Coyle Audit in 2019 and received the score: MoMo Café: 100%, Ignite Bar & Grill: 96.2%
Assistant Director of Food & Beverage
Conrad
Pune
03.2017 - 11.2018
- Contributed in achieving revenue of: INR 1,178,180,657 for hotel in 2018, INR 557,196,314 with 420,155 covers for F&B in 2018
- INR 982,772,450 for hotel in 2017, INR 471,679,009 with 391,294 covers for F&B in 2017
- INR 471,679,009 with 391,294 covers for overall 10 successful F&B promotions in all the restaurants
- Awarded with: 2nd Regional Rank in APAC out of 18 Conrad SALT, 3rd Rank Worldwide out of 35 Conrad
- Received the recognition for: Pune Sugar Box as Best Coffee Shop in Fine Dining Category, Coriander Kitchen as Best Sunday Brunch in Fine Dining Category
- Has introduced Bar Night at Masu the bar at the hotel which was a successful activation for the locals to enjoy weekends and was talk to the town for night life
Assistant Director of Food & Beverage
Grand Hyatt
Goa
12.2010 - 03.2017
- Contributed in achieving revenue of: INR 1,352,533,073 for hotel in 2015, INR 509,380,333 with 474,652 covers for F&B in 2015
- INR 1,571,889,619 for hotel in 2016, INR 545,668,055 with 465,552 covers for F&B in 2016
- Highlights as F&B Duty Manager: Awarded with the opportunity to assist Assistant Director of Food & Beverage in managing the department and performing Food & Beverage Duty Manager Shifts on duty, covering all Food & Beverage Operations
- Highlights as the Dining Room Manager: Contributed in achieving hotel revenue of INR 1,265,884,479 and INR 87,289,385 with 109,514 covers in 2014
- Acted as the In-charge of The Dining Room with 236 seats and Confeiteria with 40 seats with a total team of 28 members
- Planned and executed promotions like: Weekly: Champagne Sunday Brunch & Thursday Seafood Night Market, Quarterly: Farmer’s Market by Karen Anand, Yearly: Valentine’s Day Dinner, Special Brunches like Women’s Day Brunch, Easter Brunch & Mother’s Day Brunch, Festive: Christmas Eve Dinner, Christmas Day Brunch & New Year’s Day Brunch
Assistant Manager
The Westin Pune Koregaon Park
Pune
07.2009 - 11.2010
- Led the team of 20 members with round the clock operation
- Administered the only Italian brunch in Pune
- Successfully managed busy breakfast operations and corporate lunches every day
F&B Associate
Grand Hyatt
Mumbai
07.2007 - 06.2009
- An award winiing Italian restaurant where I started my career which has helped me to learm and know my Food & Beverage.
Industrial Trainee
ITC Sonar Bangla
Kolkata
10.2004 - 03.2005
- An orientation of the hotel how it fucntions got an exposure in all core four departments
Education
4 years bachelor’s degree - Hotel Management
Durgapur Society of Management Science, WBUT Board
Durgapur, India01.2007
Skills
- F&B Operations
- Business Operations Setup
- Exponential business development
- Franchise brand building
- Budgeting and Cost Optimization
- Market Analysis and Strategy Formulation
- Global Stakeholder Management
- Key Account Management
- Standard Operating Procedures
- Hospitality
- Sales and Business Development
- Hotel and Corporate Site Launches
- Brand promotions
- Client Relationship Management
- People management
- P&L Operations
- Strategy formulation
Personal Information
Date of Birth: 10/21/83
Languages
- English
- Hindi
- Bengali
Leaderships And Benchmarks
L.E.A.P 2022, Mumbai, Courtyard Marriott Pune Hinjewadi, School of Tea seminar by Dilmah Tea, 2018, Conrad Pune, Business of F&B conference, 2016, Chandigarh, Grand Hyatt, Goa, Best All-Day Dining Restaurant Award, Times Food Guide, 2015, HYSTAR GOLD Certificate, 2008, 100% Guest Satisfaction from Meeting Planner, 2013, Budgeted revenues for the year achieved one month before the year-end, 2013, 100% in Room Service Audit, 2012, Nominated for Star Care for Business Awards, 2010, Worked for the best Italian restaurant in Mumbai awarded by Times of India three times in a row, 2007
Timeline
General Manager Operations
Sodexo India Services
02.2024 - Current
Director of Food & Beverage
Radisson Blu Plaza Hyderabad
05.2023 - 02.2024
Senior Manager Hospitality
Cadila Pharmaceuticals Regency Division
10.2022 - 03.2023
Director of Food & Beverage
Courtyard Marriott Pune Hinjewadi
11.2018 - 10.2022
Assistant Director of Food & Beverage
Conrad
03.2017 - 11.2018
Assistant Director of Food & Beverage
Grand Hyatt
12.2010 - 03.2017
Assistant Manager
The Westin Pune Koregaon Park
07.2009 - 11.2010
F&B Associate
Grand Hyatt
07.2007 - 06.2009
Industrial Trainee
ITC Sonar Bangla
10.2004 - 03.2005
4 years bachelor’s degree - Hotel Management
Durgapur Society of Management Science, WBUT Board
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