

Configured and troubleshooted enterprise switches (Cisco, Aruba, HPE, TP-Link).
- Managed VLANs, trunking, and link aggregation for optimized network performance.
- Administered Windows Server environments including AD DS, DHCP, DNS, Group Policies.
- Monitored systems via Wazuh, performed vulnerability scanning and EDR management.
- Provided desktop support for Windows, Linux, and Mac devices.
- Resolved Microsoft 365-related technical issues.
Operating Systems: Windows Server 2019/2022, Linux, MacOS
-Networking: VLAN, Trunking, Link Aggregation, Switch Configuration (Cisco, Aruba, HPE, TP-Link)
-Tools: Observium, Zabbix, Wireshark, Nmap, Wazuh, OpenVAS, Trellix, Veeam, SSH, RDP
- Scripting & Remote Access: PowerShell, Event Viewer
- Security: EDR Management, Vulnerability Scanning, Network Security
- Virtualization: Hyper-V, VMware ESXi
- Others: Microsoft 365 Administration, Group Policy, DNS, DHCP, ADDS
Roles & Responsibilities:-
Network :- Configuring and troubleshooting network switches, wireless access points, ip cameras, monitoring network.
Server:- Active Directory Administration, Mac authentication based wifi users administration.
Cyber Security:- Monitoring Wazuh, periodically openvas scanning for in-house servers vulnerability management. End point device antivirus monitoring and patch management.
User Support :- Support to users on desktop, laptop hardware and software related issues. Microsoft 365 issues, Printer issues and troubleshooting.