Soumyadip Manna
contai
Summary
I Trustworthy person with 7 years of practical experience and dedicated work ethic. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines.
Overview
10
10
years of professional experience
Work History
Sales and Marketing Assistant
Krishna Enterprise
Contai
07.2022 - Current
- Fostered strong relationships with key clients, leading to sustained business growth and increased loyalty.
- Responded to and managed incoming sales enquires.
- Communicated with teams to maintain platforms and existing tools, providing customer product information to promote and raise brand and product awareness.
- Developed and implemented marketing strategies to increase brand visibility and sales revenue.
- Tracked and reported on new trends in Electrical euipments.
Sales Executive
HDB Finance
Contai
01.2021 - 10.2021
- Managed customer relationships through consultative sales techniques to attain individual sales goals.
- Achieved company targets by implementing successful sales strategies.
- Customised service offerings to accommodate consumer needs.
- Showcased product features and benefits to drive sales.
- Listened intently to customers to identify upselling opportunities.
Front Office Assistant
IS IS suites
Bengalore
02.2018 - 05.2020
- Using a positive attitude at all times and responding quickly, I resolved customer complaints, concerns, and other issues to their satisfaction.
- Provided accurate costs and fees to patrons confirmed name of account and processed payments.
- Implemented physical and digital filing systems for company documents so that team members could access records easily.
- Greeted customers at entrancs and provided professional and friendly assistance.
Back Office Assistant
Think & Learn
Bengalore
04.2016 - 11.2017
- Supervised the collection of physical files, spreadsheets, and updated regular data.
- Used the phone and email to contact customers regarding the confirmation of deliveries, and provided answers to their queries.
- Made travel arrangements for executives and collected required documents for staff meeting and trips.
- Used Excel spreadsheets to monitor and track data of projects.
Education
Bachelor of Science - Geography
Egra SSB College
Egra, WB2020
Computer DIploma
The George Telegraph Training Institute
Contai, WB2015
Certificate of Higher Education - Bio-Science
Bhawanichak High School (H.S)
Egra, WB2012
Certificate of Higher Education - Science & Arts
Bhawanichak High School
Egra, WBSkills
- Data analysis
- Customer Service
- Decision making
- Team Leadership
- Computer literacy
- Self-motivation
- Data entry
- Microsoft Excel
- Document management
- Data tracking and reporting
- Order fulfillment
- Quality control
Languages
Hindi
Upper Intermediate
B2
English
Upper Intermediate
B2
Bengali
Proficient
C2
Interests
- DRAWING
- SWIMMING
- YOGA
- TRAVELLING
- RIDING
- MEDITATION
- MUSIC
Timeline
Sales and Marketing Assistant
Krishna Enterprise
07.2022 - Current
Sales Executive
HDB Finance
01.2021 - 10.2021
Front Office Assistant
IS IS suites
02.2018 - 05.2020
Back Office Assistant
Think & Learn
04.2016 - 11.2017
Bachelor of Science - Geography
Egra SSB College
Computer DIploma
The George Telegraph Training Institute
Certificate of Higher Education - Bio-Science
Bhawanichak High School (H.S)
Certificate of Higher Education - Science & Arts
Bhawanichak High School