Soumyadip Singha
kolkata
Summary
Dynamic operations manager with a proven track record at Dot & Key, enhancing inventory accuracy and reducing out-of-stock incidents. Skilled in planning and execution, I leverage ERP software to optimize logistics processes, achieving significant cost savings while fostering a culture of quality and safety. Passionate about driving continuous improvement and team development.
Overview
10
10
years of professional experience
4
4
Certificates
Work History
Manager-Operations (Logistics)
Dot & Key
Kolkata
09.2024 - Current
- Led integration of AI-driven SaaS platforms to unify offline and online sales channels, enabling real-time content management and order fulfillment.
- Oversaw migration of workflows to SaaS infrastructure, incorporating analytics and AI insights for inventory management optimization 10-15%.
- Collaborated with teams to customize SaaS integrations for delivery networks, minimizing downtime during transitions.
- Directed the transition from manual warehouse processes to Vin WMS, automating data synchronization and reducing errors by 35% while enabling real-time insights for hyperlocal and cross-border distribution.
- Improved inventory accuracy by 15–25% through audits and proactive stock planning, reducing variances by 20–30%.
- Achieved operational cost savings of 12–18% through budget management and technology improvements.
- Optimized inventory management processes through regular audits, cycle counts, and proactive monitoring, reducing stockouts by 25% and ensuring accurate levels across offline and online channels for seamless omnichannel operations.
- Coordinated with procurement and sales teams to forecast inventory needs and plan region-wise stock allocation, minimizing excess inventory and improving turnover rates by 30% in hyperlocal and cross-border distributions.
- Oversaw daily warehouse operations and implemented KPIs-driven strategies, enhancing order processing TAT by 20% and streamlining workflows for efficient fulfillment in high-volume environments.
- Directed order fulfillment processes, including picking, packing, and shipping, to achieve 98% accuracy in deliveries, boosting customer satisfaction and enabling scalable online marketplace launches.
- Managed logistics and transportation by negotiating provider contracts and coordinating shipments, cutting transportation costs by 15% while ensuring compliance and timely inbound/outbound flows for multinational clients.
- Led budget and cost management initiatives, identifying efficiencies that reduced operational expenses by 12%, while mentoring teams to foster a culture of safety and continuous improvement in warehouse settings.
Executive Team Leader, Logistics Operations
Honda Motorcycle and Scooters India Private Limited
01.2023 - 07.2024
- Fleet Management & Compliance: Implemented structured fleet inspection, induction, and vendor onboarding frameworks; improved fleet compliance by 25–35%, reduced vehicle-related incidents by 20–30%, and optimized parking and traffic flow resulting in 15–20% reduction in yard congestion and dwell time.
- Warehouse Management & Inventory Control: Strengthened stock reconciliation, FIFO adherence, and optimized picking strategies, improving picking efficiency by 20–30% and reducing inventory aging and liquidation risk by 25–35%; led accessories procurement and liquidation programs, delivering 15–20% cost recovery on slow-moving and obsolete inventory.
- In-House Quality & Process Assurance: Established in-house quality checkpoints across storage, picking, and dispatch operations; reduced handling and storage-related defects by 20–30% and improved overall quality compliance to 98–99%.
- Manpower & 3PL Workforce Management: Led recruitment, training, and deployment of 3PL workforce across warehouse operations; improved labor productivity by 20–25%, reduced dependency on ad-hoc manpower by 15–20%, and improved workforce readiness and skill compliance.
- Inbound & Outbound Quality Control: Implemented standardized inbound and outbound quality control protocols, including inspection and deviation tracking; reduced inbound discrepancies and outbound dispatch errors by 25–35%, improving customer acceptance rates and reducing returns.
- Fire Safety, Incident Prevention & Hazard Control: Strengthened fire safety governance through equipment audits, safety drills, hazard identification, and mitigation plans; achieved 100% statutory safety compliance, reduced safety incidents by 30–40%, and improved emergency response preparedness.
- Training, KYT & ISO Compliance: Led organization-wide training programs on KYT, ISO 9001, ISO 14001, ISO 45001, and 5S, improving audit scores by 20–30%, reducing non-conformances by 30–40%, and embedding a strong culture of quality, safety, and environmental compliance.
Logistics Assistant
Cavinkare
06.2019 - 01.2023
- Managing Distributions & Inventory according to sales; ensuring rigorous supervising & improving operations.
- Clearing out workflow & entering Sales Indent in SAP-MM; examining day-to-day sales & creating requirements in SAP.
- Generating monthly requirements of materials by analyzing sales trend & giving plans to factories as per requirements.
- Customer visits and stock audit for keeping better understanding of their closing stock and sales assistance.
- CFA / Regional depot audit and inspection in terms of stock hygiene, safety security, documents and OTIF (On time in full).
- Analyzing shelf life (ageing) of stocks & maintaining re-order level.
- Generating Management Reports for stocks & their desired sales for effective decision-making tasks.
- Guaranteeing compliance for safety & security of materials as well as people of all warehouses & logistics activities.
- Conducting proper training & development of the Warehouse Team for various warehouse practices/operations & prepare
them to meet future requirements.
Management Intern
Emami Agrotech Limited
03.2019 - 05.2019
- Use of Advance Excel for stock ageing analysis.
- Reduction in Time and Cost saving.
Management Trainee
Future Lifestyle Fashions Limited
06.2018 - 07.2018
- Relationship building with Clients (Brands)
- Warehouse Inventory Management.
- Floor Inventory Management.
Trainee Electrical Engineer
National Small Industries Corporation Ltd.
07.2016 - 07.2016
- Project Work on Motor and Transformer.
Trainee
Bhilai Steel Plant (SAIL)
12.2015 - 01.2016
- Vocational Training.
Education
MBA - Transportation and Logistics Management
IISBWM, University of Calcutta
Kolkata, WB06.2019
B.TECH - Electrical Engineering
NETAJI SUBHASH ENGINEERING COLLEGE
W.B.U.T.03.2017
Higher Secondary (ISC) - Science
M.P. BIRLA FOUNDATION H.S. SECONDARY
Kolkata03.2013
Secondary (ICSE) - SCIENCE
RAM MOHAN MISSION SCHOOL
Kolkata03.2011
Executive Programme in Digital Transformation
IIM Indore
Indore Skills
- SaaS integration and API automation
- Logistics coordination and optimization
- Leadership and workforce management
- Fleet and warehouse management
- Quality assurance and safety management
- Planning and execution strategies
- Operations and project management
- Physical inventory reconciliation
- Customer service and relationship management
- Dispatch planning and logistics
- Data analysis and reporting
- Cross-functional teamwork and collaboration
- Change management (ERP) strategies
- Budget management and vendor relations
Certification
IIM Indore Executive Programme in Digital Transformation, 2026 (Pursuing)
Timeline
Manager-Operations (Logistics)
Dot & Key
09.2024 - Current
Executive Team Leader, Logistics Operations
Honda Motorcycle and Scooters India Private Limited
01.2023 - 07.2024
Logistics Assistant
Cavinkare
06.2019 - 01.2023
Management Intern
Emami Agrotech Limited
03.2019 - 05.2019
Management Trainee
Future Lifestyle Fashions Limited
06.2018 - 07.2018
Trainee Electrical Engineer
National Small Industries Corporation Ltd.
07.2016 - 07.2016
Trainee
Bhilai Steel Plant (SAIL)
12.2015 - 01.2016
MBA - Transportation and Logistics Management
IISBWM, University of Calcutta
B.TECH - Electrical Engineering
NETAJI SUBHASH ENGINEERING COLLEGE
Higher Secondary (ISC) - Science
M.P. BIRLA FOUNDATION H.S. SECONDARY
Secondary (ICSE) - SCIENCE
RAM MOHAN MISSION SCHOOL
Executive Programme in Digital Transformation
IIM Indore
Software
MS OFFICE (+VISIO)
SAP (SD and MM)
EVSM (INVENTORY CONTROL)
SAVIOR (3PL Manpower Portal)
UNIWARE (OMS & WMS)
VINCULUM (WMS)
CLICKPOST (WMS)
SHOPIFY (FRONT DESK OMS)