Summary
Overview
Work History
Education
Skills
Certification
Software
Timeline
Generic
Soumyadip Singha

Soumyadip Singha

kolkata

Summary

Dynamic operations manager with a proven track record at Dot & Key, enhancing inventory accuracy and reducing out-of-stock incidents. Skilled in planning and execution, I leverage ERP software to optimize logistics processes, achieving significant cost savings while fostering a culture of quality and safety. Passionate about driving continuous improvement and team development.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Manager-Operations (Logistics)

Dot & Key
Kolkata
09.2024 - Current

(Inventory, O2D Integration, Digital Dashboards, OTIF Governance)

  • Inventory Governance and Planning: Improved inventory accuracy by 15–25% through disciplined audits, cycle counts, and strengthened control mechanisms; reduced stock variances by 20–30% via proactive stock planning, regional allocation, inter-warehouse transfers, and end-to-end GRN tracking.
  • Demand Forecasting & OOS Prevention: Reduced out-of-stock (OOS) incidents by 25–35% by aligning demand forecasting with procurement and sales; implemented proactive monitoring of middle-mile and last-mile inventory, enabling timely replenishment and smoother stock flow across channels.
  • Order-to-Delivery (O2D) Solution Integration: Led the integration of end-to-end O2D workflows across ERP, WMS, and TMS, ensuring seamless order capture, inventory reservation, fulfillment, dispatch, and delivery confirmation; reduced the order-to-delivery cycle time by 20–25%, and improved end-to-end order visibility by 30–40%.
  • Warehouse Operations Oversight: Increased warehouse operational efficiency by 20–30% through standardized SOPs, workflow optimization, and close monitoring of order processing TATs; achieved a 15–25% improvement in order processing turnaround time.
  • Order Fulfillment Excellence: Improved order accuracy to over 99% and enhanced on-time delivery performance by 20% to 30% by optimizing picking, packing, and dispatch processes, supported by system-driven controls.
  • Logistics & Transportation Management: Delivered 10–20% logistics cost optimization through strategic carrier management, contract negotiations, and optimized inbound and outbound transportation planning, while maintaining full regulatory compliance.
  • Performance, KPI, and Power BI Enablement: Designed and implemented Power BI dashboards and KPI trackers covering inventory accuracy, OTIF, TAT, fill rate, aging, and cost metrics; improved decision-making speed by 30%, and enabled leadership-level performance reviews through real-time visibility.
  • OTIF Scorecard Governance: Established standardized OTIF scorecards at customer, warehouse, and carrier levels; improved OTIF performance by 15–25% through root-cause analysis, corrective actions, and cross-functional accountability.
  • Budget & Cost Optimization: Achieved 12–18% operational cost savings through disciplined budget management, expense tracking, and technology-enabled process improvements, without compromising service levels.
  • Leadership & People Development: Improved team productivity by 15–25% and reduced attrition by 10–15% by building leadership capability, embedding a culture of safety, accountability, and continuous improvement.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Managed vendor relationships to secure timely delivery of supplies and materials.
  • Proposed or approved modifications to project plans.
  • Implemented quality control measures to uphold company standards.

Executive Team Leader, Logistics Operations

Honda Motorcycle and Scooters India Private Limited
01.2023 - 07.2024
  • Fleet Management & Compliance: Implemented structured fleet inspection, induction, and vendor onboarding frameworks; improved fleet compliance by 25–35%, reduced vehicle-related incidents by 20–30%, and optimized parking and traffic flow resulting in 15–20% reduction in yard congestion and dwell time.
  • Warehouse Management & Inventory Control: Strengthened stock reconciliation, FIFO adherence, and optimized picking strategies, improving picking efficiency by 20–30% and reducing inventory aging and liquidation risk by 25–35%; led accessories procurement and liquidation programs, delivering 15–20% cost recovery on slow-moving and obsolete inventory.
  • In-House Quality & Process Assurance: Established in-house quality checkpoints across storage, picking, and dispatch operations; reduced handling and storage-related defects by 20–30% and improved overall quality compliance to 98–99%.
  • Manpower & 3PL Workforce Management: Led recruitment, training, and deployment of 3PL workforce across warehouse operations; improved labor productivity by 20–25%, reduced dependency on ad-hoc manpower by 15–20%, and improved workforce readiness and skill compliance.
  • Inbound & Outbound Quality Control: Implemented standardized inbound and outbound quality control protocols, including inspection and deviation tracking; reduced inbound discrepancies and outbound dispatch errors by 25–35%, improving customer acceptance rates and reducing returns.
  • Fire Safety, Incident Prevention & Hazard Control: Strengthened fire safety governance through equipment audits, safety drills, hazard identification, and mitigation plans; achieved 100% statutory safety compliance, reduced safety incidents by 30–40%, and improved emergency response preparedness.
  • Training, KYT & ISO Compliance: Led organization-wide training programs on KYT, ISO 9001, ISO 14001, ISO 45001, and 5S, improving audit scores by 20–30%, reducing non-conformances by 30–40%, and embedding a strong culture of quality, safety, and environmental compliance.

Logistics Assistant

Cavinkare
06.2019 - 01.2023
  • Managing Distributions & Inventory according to sales; ensuring rigorous supervising & improving operations.
  • Clearing out workflow & entering Sales Indent in SAP-MM; examining day-to-day sales & creating requirements in SAP.
  • Generating monthly requirements of materials by analyzing sales trend & giving plans to factories as per requirements.
  • Customer visits and stock audit for keeping better understanding of their closing stock and sales assistance.
  • CFA / Regional depot audit and inspection in terms of stock hygiene, safety security, documents and OTIF (On time in full).
  • Analyzing shelf life (ageing) of stocks & maintaining re-order level.
  • Generating Management Reports for stocks & their desired sales for effective decision-making tasks.
  • Guaranteeing compliance for safety & security of materials as well as people of all warehouses & logistics activities.
  • Conducting proper training & development of the Warehouse Team for various warehouse practices/operations & prepare
    them to meet future requirements.

Management Intern

Emami Agrotech Limited
03.2019 - 05.2019
  • Use of Advance Excel for stock ageing analysis.
  • Reduction in Time and Cost saving.

Management Trainee

Future Lifestyle Fashions Limited
06.2018 - 07.2018
  • Relationship building with Clients (Brands)
  • Warehouse Inventory Management.
  • Floor Inventory Management.

Trainee Electrical Engineer

National Small Industries Corporation Ltd.
07.2016 - 07.2016
  • Project Work on Motor and Transformer.

Trainee

Bhilai Steel Plant (SAIL)
12.2015 - 01.2016
  • Vocational Training.

Education

MBA - Transportation and Logistics Management

IISBWM, University of Calcutta
Kolkata, WB
06.2019

B.TECH - Electrical Engineering

NETAJI SUBHASH ENGINEERING COLLEGE
W.B.U.T.
03.2017

Higher Secondary (ISC) - Science

M.P. BIRLA FOUNDATION H.S. SECONDARY
Kolkata
03.2013

Secondary (ICSE) - SCIENCE

RAM MOHAN MISSION SCHOOL
Kolkata
03.2011

Skills

  • Planning and execution
  • Operations management
  • Project planning
  • Physical inventory and stock reconciliation
  • Customer service
  • Dispatch planning
  • Workforce management & training
  • Data analysis
  • Cross-functional teamwork
  • Change management (ERP)
  • Quality and safety management
  • Vendor management
  • Warehouse operations
  • Logistics optimization
  • Budget management
  • Team leadership
  • Order-to-delivery integration
  • Customer relationship management (CRM)

Certification

Certification in Core Java, ION-TCS - January 2017 to May 2017; Project Management certification (PMP); PL-300: Microsoft Power BI Data Analyst.

Software

MS OFFICE (+VISIO)

SAP (SD and MM)

EVSM (INVENTORY CONTROL)

SAVIOR (3PL Manpower Portal)

UNIWARE (OMS & WMS)

CLICKPOST (WMS)

SHOPIFY (FRONT DESK OMS)

Timeline

Manager-Operations (Logistics)

Dot & Key
09.2024 - Current

Executive Team Leader, Logistics Operations

Honda Motorcycle and Scooters India Private Limited
01.2023 - 07.2024

Logistics Assistant

Cavinkare
06.2019 - 01.2023

Management Intern

Emami Agrotech Limited
03.2019 - 05.2019

Management Trainee

Future Lifestyle Fashions Limited
06.2018 - 07.2018

Trainee Electrical Engineer

National Small Industries Corporation Ltd.
07.2016 - 07.2016

Trainee

Bhilai Steel Plant (SAIL)
12.2015 - 01.2016

MBA - Transportation and Logistics Management

IISBWM, University of Calcutta

B.TECH - Electrical Engineering

NETAJI SUBHASH ENGINEERING COLLEGE

Higher Secondary (ISC) - Science

M.P. BIRLA FOUNDATION H.S. SECONDARY

Secondary (ICSE) - SCIENCE

RAM MOHAN MISSION SCHOOL
Soumyadip Singha