Soumyajyoti Sarkar
Kolkata
Summary
Results-oriented manager with expertise in channel sales and direct marketing, recognised for enhancing productivity and achieving efficient task completion. Demonstrates strong capabilities in strategic partnership development and market penetration strategies. Proven track record in managing sales cycles and driving business growth through effective negotiation and communication skills.
Overview
17
17
years of professional experience
Work History
Manager
Bharti Airtel LTD
Kolkata
10.2022 - Current
- Enhanced acquisition quality through streamlined sales processes and targeted strategies.
- Collaborated with channel partners and the direct sales team to support lead closure.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Managed escalations to ensure resolution within the established turnaround time of the Airtel Store.
- Drove Airtel store profitability by achieving revenue targets, and managing costs effectively.
- Delivered exceptional customer service while monitoring the Detractor Index for satisfaction in the Airtel Store.
- Ensured strict compliance with CE guidelines and operational processes.
Manager
Jio Infocom LTD
Kolkata
11.2021 - 10.2022
- Managed budget and capital expenditure for fibre rollout across entire area.
- Achieved revenue targets and expanded customer base for FTTH business within deadlines.
- Drove team and local partners to consistently meet productivity objectives.
- Led network deployment efforts with timely updates on land-based and joint surveys.
- Facilitated permissions and right-of-way applications to expedite execution processes.
- Oversaw operational performance of network execution, minimizing variances.
- Ensured compliance with Home Connect Service and Assurance KPIs for FTTH activities.
Senior Branch Manager
Bajaj Allianz Life Insurance Co. LTD.
Kolkata
10.2019 - 11.2021
- Managed teams in direct marketing channel, guiding Relationship Managers for lead base customer service.
- Developed financial models to allocate resources and forecast cash and investment requirements.
- Expanded customer base by acquiring new clients and identifying product needs.
- Created and enhanced reports to predict future business trends for effective planning.
Area Manager
ICICI Prudential Life Insurance Co. LTD
Kolkata
10.2017 - 10.2019
- Managing a sales force of individuals, ICICI Prudential Financial Manager to handle ICICI Bank relationship managers, branch managers, area supervisors, and insurance specialists; establishing and managing relationships with the bank's top management.
- Supervise the arrangements of steering committees between STANDARD CHARTERED banks and ICICI top management; establish and strengthen relationships with Priority managers, City Heads, and Branch Managers.
- Monitor the bank's budgets and make sure that they are utilised properly; always be aware of generic bank partners' strategies, new products, new plans, and future marketing campaigns to be able to utilise all possible opportunities.
Territory Channel Manager
Idea Cellular LTD
Kolkata
09.2012 - 10.2017
- Managed channel sales distribution of prepaid products within the assigned territory.
- Tracked competitor offers regarding customers and distributors.
- Monitored DSE activities and ensured target achievement.
- Drove growth in primary and secondary sales and market acquisitions.
- Handled end-user and retail complaints to enhance customer satisfaction.
- Identified key revenue-generating outlets and implemented tailored schemes.
- Expanded distribution reach throughout the assigned territory.
Specialist- Retail Sales
SISTEMA SHYAM TELESERVICES LTD
Kolkata
09.2011 - 09.2012
- Developed business strategy for three-tier channel sales and distribution of CDMA products.
- Drove primary and secondary sales of handset data cards, achieving significant market growth.
- Generated revenue from assigned territory through distributor acquisition of CDMA handsets and data cards.
- Managed end-user and retail complaints regarding CDMA handsets and MBLAZE services across the territory.
Channel Sales Manager
TATA TELE SERVICE LTD.
Kolkata
07.2010 - 09.2011
- Oversaw channel sales distribution of prepaid products in assigned territory.
- Implemented distribution plans to optimize product placement and merchandising strategies.
- Achieved consistent month-on-month growth in new customer acquisition and retail expansion.
Management Trainee to Assistant Manager
Reliance Communication LTD
Kolkata
09.2008 - 07.2010
- Carry out business development of mobile and related technical devices (both CDMA and GSM), developing plans, and allocating products through market planning. Analyze and review the market response and requirements, and communicate the same to the marketing teams for coming up with new applications.
- Tracking primary, secondary, and territory targets, and ensuring effective service deliveries to the channel and retail market. Carry out business development of mobile and related technical devices (both CDMA and GSM).
- Ensuring the flow of knowledge, skills, and training from the company to the dealer/retailer staff to ensure output as per targets.
Education
PGDBA - Marketing(Major), Finance(Minor), E.R.P(SAP)
Siva Sivani Institute of Management
Hyderabad04-2008
Bachelor of Science - Science
Calcutta University
Kolkata03-2006
Skills
- Channel sales distribution
- Retail management
- Direct marketing
- Client relationship management
- Store operations
- Team leadership
Timeline
Manager
Bharti Airtel LTD
10.2022 - Current
Manager
Jio Infocom LTD
11.2021 - 10.2022
Senior Branch Manager
Bajaj Allianz Life Insurance Co. LTD.
10.2019 - 11.2021
Area Manager
ICICI Prudential Life Insurance Co. LTD
10.2017 - 10.2019
Territory Channel Manager
Idea Cellular LTD
09.2012 - 10.2017
Specialist- Retail Sales
SISTEMA SHYAM TELESERVICES LTD
09.2011 - 09.2012
Channel Sales Manager
TATA TELE SERVICE LTD.
07.2010 - 09.2011
Management Trainee to Assistant Manager
Reliance Communication LTD
09.2008 - 07.2010
PGDBA - Marketing(Major), Finance(Minor), E.R.P(SAP)
Siva Sivani Institute of Management
Bachelor of Science - Science
Calcutta University
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