Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Soumyakanta Senapati

Nimapara

Summary

Logical and organised individual with a strong foundation in software engineering with over 2.7 years experience. Proficient in handling
Incident,Change request,Problem Tickets,Knowledge Articles,Disaster Recovery and Life cycle Activity.Ability to translate business
requirements into innovative software solutions. Excellent teamwork, interpersonal and communication skills.

Overview

3
3
years of professional experience

Work History

Software Engineer

Cognizant Technology Solutions
Hyderabad
09.2021 - Current
  • Performed regular maintenance tasks to optimize existing software systems.
  • Regularly communicated progress updates with stakeholders and clients.
  • Identified opportunities for process improvements to decrease in support calls.
  • Participated in regular meetings with stakeholders to discuss project progress, changes, challenges.

Education

B.Tech - Computer Science And Engineering

Gandhi Institute For Technological Advancement
Bhubaneswar,Odisha
05-2021

Skills

  • Incident Management
  • Problem Management
  • Knowledge Management
  • Change Management
  • Disaster Recovery
  • Application Lifecycle Management ALM
  • BMC Helix ITSM Tool
  • BMC Insights Tool
  • MS SQL SERVER
  • Excel
  • Visio
  • Customer Service
  • Technical Support
  • Stakeholder Communication
  • Troubleshooting and resolution
  • Requirements Gathering

Accomplishments

  • Dashing Debut-Awarded for creating Knowledge Articles for
    repeated issues and handling LCM activities.
  • Budding Star-Awarded for publishing maximum Knowledge
    Articles.
  • Appreciated by client for actively working on change
    request.

Timeline

Software Engineer

Cognizant Technology Solutions
09.2021 - Current

B.Tech - Computer Science And Engineering

Gandhi Institute For Technological Advancement

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Soumyakanta Senapati