Soumya Pal

A powerful & Accomplished infrastructure project administration leader, with exemplary decision-making skills and 17+ years of experience in setting up, commissioning and the administration of IT Infrastructure systems. Possesses a very successful track record of consistently delivering successful solutions & growth for over a decade. Have exemplary capabilities in IT Systems, Infrastructure & Administration with complete capability managing server infrastructures and migrations, while deploying exceptional skills in Planning solutions, design & implementation. Exemplary management of IT Infrastructure & maintenance with exposure to systems infrastructure e.g., Virtualization Build, Server Hardware Support, Disaster Recovery Management, Team Management, Vendor Management & Troubleshooting / Technical Support, Training & Development, Configuration Management, Risk Management, preparing & executing IT budget. Issue Resolution, Productivity Improvement, Network Administration, IT Infrastructure Management.

Senior executive leader with track record of driving strategic initiatives and delivering impactful results. Adept at fostering team collaboration and navigating complex organizational challenges. Skilled in strategic planning, financial management, and operations oversight. Valued for reliability, adaptability, and results-oriented approach.

• Awarded best contributor award from CIO, 12/31/19, Aditya Birla Group
• Awarded as Project Star for the quarter, 06/30/15, Capgemini
• Achieved OTACE score of 4.2 out of 5 for 2012-13, 4.5 out of 5 for 2013-14, 4.6 out of 5 for 2014-15, for Capgemini.
• Awarded for leveraging a project into 24x7 modes Client - State Farm Insurance, iGATE
• Awarded for outstanding contribution towards project success, Capgemini
• Awarded as Fire Fighter for Quarter, Sept-2017, Capgemini
• Rewarded with SPOT award for outstanding contribution, YES BANK

• Managed the Active Directory, O365, SCCM, ADFS, and Hyper-V for 16 group businesses including Hindalco, UltraTech, Birla Carbon and Grasim Industries.
• Resurrected and refurbished the Active Directory Infrastructure with inputs from the current Industry’s best practices
• Improved high availability for ADFS farm by integrating the industry’s latest technologies
• Implemented Software Defined Infrastructure in Active Directory management
• Planned the Budgets and created several operating budgets for all AD/SCCM operations
• Improved patch compliance ratio from existing 78% to 90% by improving SCCM Infrastructure
• Practiced Disaster Recovery of Active Directory using Veeam Backup solution
• Designed a complete roadmap for Active Directory to effectively and seamlessly transit to Microsoft Azure Cloud
• Administered all Hyper-V 2012R2 clusters operations through dedicated teams and supervised daily routine operations
• Aided Info-security team on various mission critical situations, resulting in complete integrity of Data & Operations
• Created and led group wide initiatives such as Digital Identity Framework and Digital Workspace
• Planned and Designed Identity & Access Management platform for Deliver Health Solutions and SIRIS Capital
• Solution Designer for M365 and End User Computing at YES BANK

• Yes Bank, Sr. Vice President, Oct'22 - Present
• Deloitte Touché Tohmatsu India LLP, Manager, Mar'22 - Oct'22.
• ATG Business Solutions Pvt. Ltd., Lead EUC Architect, Aug'20 - Mar'22.
• Aditya Birla Group, Manager, Oct'18 - Aug'20.
• Capgemini, Sr. Consultant P4, Aug'12 - Oct'18.
• IGATE, System Engineer, Oct'10 - Aug'12.
• CMS INFO SYSTEMS Pvt. Ltd, Information Security Administrator, Feb'08 - Oct'10.

• Managed the Active Directory, O365, SCCM, ADFS, and Hyper-V for 16 group businesses including Hindalco, UltraTech, Birla Carbon and Grasim Industries.
• Resurrected and refurbished the Active Directory Infrastructure with inputs from the current Industry's best practices.
• Improved high availability for ADFS farm by integrating the industry's latest technologies.
• Implemented Software Defined Infrastructure in Active Directory management.
• Planned the Budgets and created several operating budgets for all AD/SCCM operations.
• Improved patch compliance ratio from existing 78% to 90% by improving SCCM Infrastructure.
• Practiced Disaster Recovery of Active Directory using Veeam Backup solution.
• Designed a complete roadmap for Active Directory to effectively and seamlessly transit to Microsoft Azure Cloud.
• Administered all Hyper-V 2012R2 clusters operations through dedicated teams and supervised daily routine operations.
• Aided Info-security team on various mission critical situations, resulting in complete integrity of Data & Operations.
• Created and led group wide initiatives such as Digital Identity Framework and Digital Workspace.
• Planned and Designed Identity & Access Management platform for Deliver Health Solutions and SIRIS Capital.
• Solution Designer for M365 and End User Computing at YES BANK.

• Migrated ~25K users and ~1700 Shared Mailboxes from On-prem to O365 for Yes Bank
• Automated the mundane task related to Intune thereby saving ~550 man hours for Yes Bank.
• Designed and implemented Identity solution for Neustar Security Solutions on Azure.
• Onboarded 20+ applications on Azure Enterprise Apps to leverage SSO functionality.
• Demonstrated password less authentication using Microsoft Authenticator app.
• Onboarded 100+ Windows 10 devices using Windows Autopilot which resulted in faster turnaround time for allocating system to end users.
• Onboarded 100+ MacBook into Intune MDM solution via Apple Business Manager.
• Created persona-based workflows within Azure AD and Intune for smooth user and device onboarding experience.
• Designed IT core Infrastructure for Deliver Health Solutions on Azure.
• Designed Email Solutions using M365 for Deliver Health Solutions and Neustar Security Solutions.
• Plan, designed and implemented SSO solution using ADFS on Windows 2019.
• Migrated ~100 GB of mailboxes from Google Workspace to O365.
• Plan, designed and implemented MDM solution for ~800 systems using Intune.
• Carried out P&B exercise for ATG Business Solutions Pvt. Ltd. Worth 2 Cr.
• Devised a strategy for recovery of IT expense from clients.
• Prepared IT infrastructure roadmap under project Sapphire which will usher Digital transformation for ATG corporate group.
• Designed and implemented Identity & Access Management platform for clients viz., Deliver Health Solutions & SIRIS Capital.
• Effectively and seamlessly managed over 100 File server migrations.
• Directed the Active Directory Transformation program for Aditya Birla Group comprising 16 businesses, 64K+ users, 15K+ groups, 600+ GPO, 40K+ computers.
• Effectively managed ADFS 3.0 farm having more than 100 applications with zero downtime in FY2019-20.
• Improved patch compliance scorecard for endpoints from 70% to 90% through innovative solution.
• Designed 2-tier Public Key Infrastructure using SHA-256 algorithm for Aditya Birla Group.
• Prepared service catalogue comprising of 15 services along with its prices.
• Managed the installation of HP DL580 server, decommissioned old HP DL380 servers & migrated the entire existing data base to a newly configured one seamlessly and within very tight timelines.
• Competently installed, tested and commissioned an IBM Backup device TS3100 for complete data backup service.
• Rendered a key role in completing the cross domain and forest migration flawlessly and within tight deadlines.
• Implemented KMS and ADFS farm, as well as, designed the Cloud Printing solutions for several key clients.
• Implemented several Cost Saving Initiatives (CSI) for Customers - Statoil Fuel & Retail, NOKIA, and IKEA.
• Prepared proposals and technical design documents which to facilitate negotiations resulting in obtaining important deals.
• Evaluated existing technological landscapes for multiple customers & providing vitally important necessary improvements.
• Created accurate and solution / performance based technological roadmaps for clients.
• Led the Active Directory Expert Panel group in Capgemini.
• Primarily responsible for handling the highest level of technical escalations from geographically widely spread-out clientele.
• Planned and implemented Disaster Recovery solutions of ADFS Farm for an important client, IKEA.
• Designed and implemented ADFS 3.0 Farm comprising 6 servers and achieved very high availability.
• Considered and implemented Disaster recovery solution for Home-Smart an IoT solution for IKEA.
• Managed M365 ecosystem for Yes Bank.
• Implemented various cost saving initiative for the bank that has resulted in savings of ~5 Cr Y-o-Y.
• Devised strategy to have a near 100% SLA adherence in M365 ecosystem.
• Use innovative solution to get insights in M365 tenant of Yes Bank and fix it on time to strengthen the overall security posture.
• Effectively managed IT budget of 25 Cr.