Soumya Ranjan Mohanty
Bhubaneswar
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Analyst-II
ProcessMAP - An Ideagen Solution Pvt Ltd.
10.2015 - Current
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Client Management - Get the details from customers like bugs, queries via Zendesk ticket or Jira ticket, work with the technical team and provide them with feedback within specific time
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
- Identified and resolved problems through root cause analysis and research.
- Meeting with the customers for gathering requirements
- Backend manual configuration for new and existing customers
- End to End validation before the Customer Go Live
- Project Management- Define project scope and objective, established project team, and project kick off
- Preparing project plan, project schedule via Jira and Confluence
- Facilitated weekly meetings with stakeholders and project team to ensure smooth progress
- Worked on Delico Project
- Delico is a tool used for manual web configuration
- Documentation of client specific FSD (Functional Specific Document) in confluence.
- Developed effective improvement plans in alignment with goals and specifications.
Consultant
Electronics Corporation of India Ltd. (ECIL), A Govt. of India Enterprise
02.2012 - 02.2014
- Worked in MSJ&E (Ministry of Social Justice and Empowerment) project and MMA (Ministry of Minority Affairs) project
- Define project scope and objective, established project team, and project kick off
- Preparing project plan and project schedule
- Facilitated weekly meetings with stakeholders and project team to ensure smooth progress
- Training students on 'Computer hardware & Networking'
- Visiting centers for inspection
- Recruitment of Consultants
- Office administration.
- Enhanced communication among team members, fostering a collaborative and supportive work environment.
- Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
- Mentored junior consultants, fostering professional growth and building strong team dynamics.
Education
Secondary Education -
Stewart School, ICSE
Cuttack03.2002
Bachelor of Technology (B-Tech) in Electronics and Communication Engineering -
Biju Patnaik University of Technology
Bhubaneswar06.2010
Diploma in Electronics and Telecommunication Engineering -
Kalinga Polytechnic S.C.V.E&T, Odisha
Bhubaneswar03.2005
Skills
- Analytical Thinking
- Information Gathering
- Process Improvements
- Continuous Improvement
- Risk Analysis
- Root Cause Analysis
- Issue Identification
- Business Operations Analysis
- Process enhancement
- Corrective Action Planning
- Team Collaboration and Leadership
- Documentation And Reporting
- Project Management
Certification
- Human Resource Management from Great Learning Academy.
- Jira Project Management from Great Learning Academy.
- Project Management from Great Learning Academy.
- Customer Relationship Management from Great Learning Academy.
- Advance Networking (N+) from HCL CDC (Hindustan Computers Ltd. Career Development Centre), Bhubaneswar
Accomplishments
Awarded as the Star performer for 2022-2023.
Languages
English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Odia
Bilingual or Proficient (C2)
Disclaimer
I hereby declare that the above written particulars are true to the best of my knowledge and belief.
Timeline
Analyst-II
ProcessMAP - An Ideagen Solution Pvt Ltd.
10.2015 - Current
Consultant
Electronics Corporation of India Ltd. (ECIL), A Govt. of India Enterprise
02.2012 - 02.2014
Secondary Education -
Stewart School, ICSE
Bachelor of Technology (B-Tech) in Electronics and Communication Engineering -
Biju Patnaik University of Technology
Diploma in Electronics and Telecommunication Engineering -
Kalinga Polytechnic S.C.V.E&T, Odisha
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