Soumyarup Mazumdar
Kolkata
Summary
Dynamic F&B Executive with a proven track record at CBRE, excelling in guest relationship management and problem-solving. Adept at enhancing customer satisfaction and streamlining operations, I leverage strong analytical skills and effective vendor coordination to drive success in food and beverage operations. Committed to maintaining high standards and achieving operational excellence.
Overview
8
8
years of professional experience
Work History
F&B Executive
CBRE
Bangalore
02.2025 - Current
- Ensured that all necessary documents were completed accurately prior to submitting them for approval by upper management.
- Maintained a clean working environment according to health codes by following all sanitation policies.
- Resolved complaints from customers related to food quality or service issues efficiently.
- Participated in weekly meetings with other managers to discuss upcoming events or promotions.
Assistant Unit Manager
compass Group
Bangalore
12.2024 - 01.2025
- Provided support to the unit manager in daily operations and decision-making.
- Resolved customer complaints promptly, ensuring customer satisfaction.
- Manage inventory levels to ensure adequate stock is available at all times.
- Coordinated with vendors for purchasing supplies, materials, and services needed by the unit.
- Maintained up-to-date records of employee attendance, payrolls, sales and other data related to unit operations.
F&B Senior Supervisor
ITC Gardenia
Bengaluru
09.2021 - 09.2024
Senior Butler
ITC Windsor
Bengaluru
05.2018 - 07.2021
Deputation
ITC Royal Bengal
Kolkata
03.2019 - 07.2019
Internship
Le Meridien
Bengaluru
10.2017 - 03.2018
Education
B.A - Hotel Management
National Institute of Hotel Management
Kolkata01.2017
Skills
- Exceptional Communication Skills
- Problem Solving Abilities
- Team Management
- Guest Relationship Management
- Strong Analytical and Logical Thinking
- Proficient in Microsoft Office
- Vendor coordination
- Customer service
- Event planning
- Food and beverage operations
Butler Of Eminent Personalities
- Amit Shah - Minister of Home Affairs, India
- Sanjiv Puri - Chairman and Managing Director of ITC Ltd.
- Robert Kariuki Kibochi - Chief of Defense Forces, Kenya
- Mukesh Ambani - Chairman & Managing Director of Reliance Industries
- Dr. Roy CJ - Hon. Consul, Slovak Republic Founder & Chairman, CONFIDENT GROUP
- Prem Watsa - Chairman and Chief Executive of Fairfax Financial Holdings, Canada
- Dr. Rajesh Jeganathan J - Director, Billroth Hospitals, Chennai
- Gautam Adani, the founder and chairman of the Adani Group
Languages
- English
- Hindi
- Bengali
Hobbies and Interests
- Travelling
- Listening Music
Achievements And Awards
- Star Employee of the Month Award
- Achieving the maximum number of ITC Club Culinary Membership Enrollments
- Received numerous feedback from the guests for exceptional performance
Personal Information
- Father's Name: Shankar Mazumdar
- Mother's Name: Shyamali Mazumdar
- Date of Birth: 10/18/93
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Timeline
F&B Executive
CBRE
02.2025 - Current
Assistant Unit Manager
compass Group
12.2024 - 01.2025
F&B Senior Supervisor
ITC Gardenia
09.2021 - 09.2024
Deputation
ITC Royal Bengal
03.2019 - 07.2019
Senior Butler
ITC Windsor
05.2018 - 07.2021
Internship
Le Meridien
10.2017 - 03.2018
B.A - Hotel Management
National Institute of Hotel Management
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