Summary
Overview
Work History
Education
Skills
Timeline
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Soumya S BHOSALE

Shri Malthesh Krupa, Behind Canara Bank, Mundargi ,KA

Summary

"Results-driven Desktop Engineer with expertise in Microsoft Intune and identity management, honed at Cognizant Technologies. Successfully implemented innovative solutions that improved operational efficiency and enhanced security protocols. Strong communicator with a proven track record in problem-solving and process development, ensuring high-quality support and user satisfaction."

Overview

7
7
years of professional experience

Work History

Desktop Engineer

Cognizant Technologies
06.2021 - Current
  • Deploy Windows update Rings.
  • Deploy Win32 and MSI Applications.
  • Deploy PowerShell scripts.
  • Configure Compliance policies and apply Conditional access policies for non-compliant devices
  • Pull respective reports and share to the respective team.
  • Limit per user device Enrolment
  • Block personal device enrolments.
  • Configure Windows Autopilot (Zero touch provisioning of new/reset devices)
  • Configuration of MAM & MDM policies as per security requirements.
  • Prevent cut/copy & paste from managed apps to non-managed apps.
  • Prevent downloading attachments in local storage, public email, Allow only on Teams, OneDrive & SharePoint.
  • Windows updates Management
  • Configuration profile Deployment for BitLocker and other
  • Elevated Access Requests: Allows users to request elevated privileges for specific tasks or operations, subject to approval workflows.
  • Role-Based Access Control: Enforces least privilege by assigning users to roles with specific permissions and access levels, limiting unnecessary access to sensitive resources.
  • Enable SCCM co-management to Autoenrollment the devices to Intune.
  • Configure Workloads and manage workloads for Co-managed devices.
  • Documented IT procedures and created knowledge base articles for the support team.
  • Configure MFA for external access and no MFA for Intranet based access.
  • Configure Windows Autopilot/White Glove
  • Microsoft Information protection deployment
  • Implement Microsoft Defender and Integrate Defender with other services like Defender for Endpoint, Identities, and cloud.


Desktop Engineer

Acumen Capital Market India LTD
07.2019 - 05.2021
  • Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
  • Distribute tickets to engineers and technicians.
  • Maintains log of all worked preformed and processed and turned into supervisor by the end of the day.
  • Strong aptitude in OS repairs, spy ware and virus removal, hardware, upgrades, and troubleshooting.
  • Knowledge of methodology to run computer systems and to troubleshoot minor computer equipment malfunctions.
  • Installing applications and troubleshooting hardware problems.
  • Installing and updating system related software and applications.
  • Works on Help Desk related projects as assigned by supervisor.

Desktop Support Engineer

Clean Fanatic Pvt Ltd
04.2018 - 06.2019
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Implemented innovative solutions that addressed ongoing challenges faced by the organization, leading to successful outcomes.
  • Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
  • Streamlined operations by implementing efficient processes and procedures, increasing overall productivity.

Education

B.E - INFORMATION SCIENCE & ENGINERING (ISE)

BRINDAVAN COLLAGE OF ENGINEERING
Bengaluru, India
01-2017

Pre University Course (PUC) - Science

J A PU Collage
Mundargi
01-2012

SSLC -

V G Limbikai High School
Mundargi
01-2010

Skills

  • Microsoft Intune
  • Microsoft Entra ID P1 & P2
  • System center configuration Manager
  • Identity and access management
  • Defender for endpoints and servers
  • Microsoft information protection
  • PowerShell (Basic Knowledge) & VB Script

Timeline

Desktop Engineer

Cognizant Technologies
06.2021 - Current

Desktop Engineer

Acumen Capital Market India LTD
07.2019 - 05.2021

Desktop Support Engineer

Clean Fanatic Pvt Ltd
04.2018 - 06.2019

B.E - INFORMATION SCIENCE & ENGINERING (ISE)

BRINDAVAN COLLAGE OF ENGINEERING

Pre University Course (PUC) - Science

J A PU Collage

SSLC -

V G Limbikai High School

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Soumya S BHOSALE