Python
Soumya Swaroop Patro
ML/AI - Analytical Data Platform Consultant
Bangalore
Summary
Soumya Swaroop is an experienced Senior AI/ML Consultant & Analytical Data Platform (CDP) Architect and a member of the leadership team at dhiOmics Analytics. With over 7.5 years of professional experience, Soumya has experience in developing 20+ AI/ML custom products for capability building and customer engagement, to solve problems around Customer 360 view, Cross-sell and Recommendation, Basket Analysis, Insurance fraud claims, HR analytics, ATM cash prediction analysis, and Customer feedback analysis, etc. He has successfully led the development of a Customer Data Platform (CDP) for ingesting data for multiple clothing brands from various sources and built activation pipelines to deliver value to customers for insights generation.
Soumya has extensive skills in Product Development, Machine Learning, MLOps/Lifecycle, Problem-Solving, Predictive Modeling, Prescriptive Analysis, Product Roadmap, Business Statistics, Stakeholder Management, Leadership, BI/Visualization tools, statistical modeling, ML algorithms, NLP, and ML pipeline.
He is a graduate of IIM Sirmaur with an MBA and is an accomplished team player with positions of responsibility including 'Convener' of the Leadership Summit IIM Sirmaur, 'Media Liaison' of Sierra - First Annual Festival IIM Sirmaur, and 'Founding Partner' of Consulere - The Consulting Club of IIM Sirmaur.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
9
9
Certifications
4
4
Languages
Work History
Senior ML Scientist
dhiOmics Analytics
Bangalore
10.2020 - Current
- AI/ML Product Development:
- Developed 20+ ML Products for capability building and customer engagement
- Led the conversion of 6 accounts
- Conceptualized & built products across sectors solving problems around Customer 360 view, Cross sell and recommendation engine, Insurance fraud claims, HR analytics, ATM cash holding, Customer feedback analysis, etc
- Presented BFSI Solutions at ‘BFSI Excellence Awards 2021’ won ‘Best Innovation in BFSI using AI/ML’
- Designed Wireframe, Product Roadmap, User Story, ML roadmap; Led efforts for UX/UI development
- Spearheaded development of products for deployment using ReactJS framework on Linux servers
- Deployed BERT & SVM based NLP modules for search optimization, handling 1MN + QPS (GOI client)
- Led efforts for market introduction of RAPID product, 1st in country, converted 2 manufacturing accounts
- Improved ML pipeline for solution building, resulting in 30% higher fruitful discussion & conversion
- Developed ML models on Azure infrastructure, reducing 50% model training time for image analytics
- Shared thought leadership, led efforts for ideating solutions on market needs, with cross-functional teams
- Build solutions around Product Recommendation (BFSI & Retail), Fraud Identification, Market Intelligence & Product Similarity, Visual Inspection, etc
- Led efforts to commercialize; defined GTM strategy for initial market footprint for ML Products
- Customer Data Platform (CDP) Development & Deployment:
- Led development of CDP on Databricks Lake-house + AWS stack for House of Brands customer to ingest data for 3 Brands from multiple sources using APIs & Connectors, in 6 months scaled up-to 15 Brands ingesting data from a combined 60+ sources
- Led development of CDP stack on Treasuredata for MarTech analysis for Automotive, E-comm & Real Estate customers, driving growth driven KPI reporting along with preparation of Customer360 analysis
- Developed Activation pipelines based on rules ideated, delivered value to customer for insight generation
- Led efforts for conversion of Singapore based customer to put foot in south-east Asian market leading to tie-ups with SoftBank
- Led Product development liaising with cross-functioning teams (Business, Tech, MarTech, AdTech, etc.) across time zones
- Client Conversion:
- Implemented process for cross-team collaboration of Technical Bid Docs | Reduced manual efforts in half
- Successfully ideated ML Use Cases | Collaborate and work adhesively with multiple departments to submit technical bid documents (4)
- Converted 6 accounts basis solution presentation and discussions with customers | ₹2Cr+ in revenue
- Collaborated with sales team & introduced product enhancements to cater to market need & requirements
- Shared knowledge on Product improvement basis Market Research and Lead discussions
- Growth Strategy & Process Development:
- Spearheaded & built a team of 20+ TreasureData experts on TreasureData-CDP stack, set process for delivery
- Iteratively refined process over 3-months to reduce turn-around-time by 30% for CDP implementation
- Developed a 360-degree feedback system for employees to monitor Hiring & Training pipeline
- Contributed towards strengthening AI/ML capabilities for AIPF - NEC India by 3X in FY 2021-2022
- Spearheaded enhancement of AI/ML capabilities, resulting in successful deployment of 50+ resources
- Designed & developed process pipeline for accommodating 200% scaling of employees in FY 2021-2022
- Key role in building an AI/ML driven environment for talents & solving scalable business problems
01.2019 - 01.2020
- Created & managed content for social media pages with 6K+ viewership
- Founding Partner | Consulere – The Consulting Club of IIM Sirmaur
01.2018 - 01.2020
- Organized the 3rd Nirmaan - Leadership Summit 3.0
- Media Liaise | Sierra – First Annual Festival IIM Sirmaur, | Founded & built a team of 13 resilient consulting enthused MBA grads
Summer Intern
Xpress Minds Edutainment
Bhubaneswar
04.2019 - 05.2019
- Conducted in-depth analysis of market trends and competitive landscape to identify potential opportunities for partnership development.
- Collaborated with cross-functional teams, including sales, marketing, and product development, to align partnership strategies with business objectives.
- Created and executed targeted marketing campaigns to promote brand awareness and engage with potential partners.
- Successfully negotiated partnership agreements with key education institutions, resulting in increased brand visibility and revenue growth.
- Tracked and analyzed partnership performance metrics to identify areas for improvement and optimize future partnership strategies.
- Received recognition from senior management for outstanding performance and contribution to company growth.
Application Developer
IBM India Pvt Ltd
Pune
07.2015 - 06.2018
- Conducted client interaction workshops and implemented Cloud enablement for over 100 legacy applications.
- Led Gap Analysis and designed a Target Operating Model, followed by As-Is and To-Be analysis.
- Collaborated with RTB Managers to understand TCO and assess Cloud Migration feasibility.
- Created Business Requirement Documentation and Build-sheets for subsequent phases of migrations.
- Coordinated and led the submission of the Cloud Migration Framework to Business Owners.
- Managed Data Warehousing, Documenting, Archiving, and Migration according to business needs.
- Mentored 15 associates and organized KT sessions to improve team capabilities.
- Achieved £30M savings for Fortune 500 clients in the BFSI sector through application migration and decommissioning.
- Awarded Manager's choice award three times out of 18 people for exceptional client focus.
- Streamlined business processes, resulting in a 50% increase in workshop efficiency.
- Independently decommissioned a new pool of applications, earning praise from the VP of FSS, IBM.
Education
MBA - Finance & Business Analytics
Indian Institute of Management
Sirmaur 06.2018 - 04.2020
Bachelor of Technology - Computer Science & Engineering
College of Engineering & Technology
Bhubaneswar 09.2011 - 05.2015
Skills
Azure Architect
undefinedAccomplishments
Received the prestigious 'Best Innovation in BFSI using AI/ML' award at the 'BFSI Excellence Awards 2021' for presenting cutting-edge BFSI solutions on AI/ML that have revolutionized the industry.
Awarded by VP of FSS, IBM UK for outstanding contribution in delivery
ITC Call for Arms – National Finalist
Reliance Quiz-a-thon 4&5– National Runners up
Power lifting – Silver medal (80-85KG)
Certification
Certified TreasureData Marketing Expert, 2022-23
Software
R
PowerBI
Microsoft Office Suite
Jupyter Notebook
Anaconda Environment
Interests
Badminton
Cricket
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake
Timeline
Senior ML Scientist
dhiOmics Analytics
10.2020 - Current
Summer Intern
Xpress Minds Edutainment
04.2019 - 05.2019
01.2019 - 01.2020
MBA - Finance & Business Analytics
Indian Institute of Management
06.2018 - 04.2020
01.2018 - 01.2020
Application Developer
IBM India Pvt Ltd
07.2015 - 06.2018
Bachelor of Technology - Computer Science & Engineering
College of Engineering & Technology
09.2011 - 05.2015
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