SOUNAK CHAKRABORTY
Sales Professional With 12 Years Of Market Exposure
Bengaluru,Karnataka
Summary
Dynamic and results-driven sales professional with 12 years of experience in Banking, Fintech and Financial Institutions also with a proven track record in SaaS sales. Expertise in identifying and capitalizing on opportunities, driving revenue growth, and cultivating lasting customer relationships. Proficient in converting Marketing Qualified Leads (MQLs) into Sales Qualified Leads (SQLs), leveraging a strategic and consultative sales approach. Adept at effectively communicating complex technical solutions to both technical and non-technical stakeholders. Committed to delivering exceptional customer experiences and exceeding sales targets. Strong team player with excellent interpersonal and negotiation skills.
Overview
12
12
years of professional experience
8
8
years of post-secondary education
Work History
Business Development Representative
VA Tech Ventures Pvt Ltd (Happay)
Bengaluru
11.2022 - 05.2023
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Brought in new accounts through successful networking strategies and promotional approaches.
- Successfully generated and closed SaaS sales opportunities, consistently exceeding sales quotas and targets.
- Networked among local business and community organizations to develop leads and generate business.
- Expanded business through effective network development, identifying new, and prospective clients.
- Managed over 50 customer calls per day and increased sales by 10%
- Developed business pipeline using cold and warm techniques.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Reviewed client concerns and recommended appropriate changes to supervisors.
- Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
- Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
- Maintained current knowledge of evolving changes in marketplace.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Quoted prices, credit terms and other bid specifications.
- Negotiated prices, terms of sales and service agreements.
- Contributed to event marketing, sales and brand promotion.
- Selected correct products based on customer needs, product specifications and applicable regulation
Capital Account Manager
ICICI Bank
Bengaluru
05.2022 - 11.2022
- Managing and sourcing Capital account transactions like FDI, ODI, ECB and ESOP.
- Business Development through meeting Start-Ups and Influencers.
- Legal Vetting and Filing of FC-GPR, APR and ECB II.
- Building connect through Branch Manager's and Wealth Team to acquire new clients.
- Revenue generation for bank through Capital Account Transactions and getting other business opportunities like Current Account, Salary, Digital base and other products.
- Managing and building relationships with existing key accounts and Influencers.
- Performed regular follow-up with clients to provide them understanding of vital KYC requirements and established trust to handle their Capital Account Transactions.
- Research on finding new and important Incubator for supporting startup's and getting connect.
- Developing strategies for new business throughout Bangalore 2 zone along with various teams in bank.
- Business Development through stakeholders in bank in their coverage areas.
CORPORATE SEGMENT MANAGER - RFR
AXIS BANK LIMITED
BENGALURU
09.2019 - 05.2022
- Secured competitor business via strategic marketing, service programs and promotions.
- Established profitable partnerships in travel cards sector to grow corporate account base.
- Developed, serviced and grew corporate accounts up to 15% annually.
- Negotiated profitable proposals with major companies, securing long-term accounts worth over $18 Mn annually.
- Communicated well with broad range of professionals to promote best suitable proposition for travel cards.
- Negotiated prices, terms of sales and service agreements.
- Contributed to company revenue by securing $18 Mn in product sales.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Completed daily outbound calls, up to 2 hours per day.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Exceptional computer skills
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Quoted prices, credit terms and other bid specifications.
- Increased sales volume by adding 7 accounts in Bangalore territory.
- Maintained current knowledge of evolving changes in marketplace.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Kept detailed records of daily activities through online customer database.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
- Achieved or exceeded company-defined sales quotas.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Created effective strategies to target new markets after researching and analyzing competitor behavior.
- Reorganized and optimized leads management by implementing CRM solution.
- Accomplished sales goals and boosted revenue through product knowledge and customer relationship management.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
Branch Manager - Assistant Sales Manager
Ebixcash World Money Limited
Bengaluru, Kolkata
05.2014 - 08.2019
- Boosted revenue and grew branch sales from 12 % to 78% on Forex.
- Managing critical accounts with proper operational plan establishing trust with key SPOC's of Corporate.
- Involved team with regular market updates.
- Designing Sales strategies.
- Maintaining proper compliance.
- Reviewing of budget and aligning team to it. Increased daily market visits to build strong pipeline.
- Encouraging CSR activities and conducting campaigns.
- Cross-selling and after sales service.
- Understanding customer needs and providing adequate service.
Business Development Executive
Lycatel
Bengaluru
01.2013 - 05.2014
- Sales and Service to retail customers by providing International Calling Solution.
- Understanding customer needs and providing adequate solutions.
- Working towards target achievement and revenue generation and increased sales to 10% with 100% target achievement.
- Creating leads and sales closure.
Sales Executive
Matrix Cellular International Service Pvt Ltd
Bengaluru
04.2011 - 12.2012
- Sales and Service to retail customers by providing International Calling Solution.
- Understanding customer needs and providing adequate solutions.
- Working towards target achievement and revenue generation.
- Creating leads and sales closure.
- Managed client base of over 100 HNI and Ultra-HNI clients.
- Increased sales by more than 30% on MOM.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Utilized internal lead referral tools to solicit new business opportunities and contacts
- Met existing customers to review current services and expand sales opportunities
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close
- Kept detailed records of daily activities through online customer database
Education
Master Of Business Administration - Marketing
International School of Business And Research
Bangalore 08.2009 - 07.2011
Bachelor Of Computer Applications - Information Technology
Amity University
Noida 08.2006 - 07.2009
HSC - Science And Information Technology
Zinc Smelter Senior Secondary School
Visakhapatnam 04.2003 - 03.2005
SSC - All
Sacred Heart School
Kharagpur, West Bengal 04.2002 - 03.2003
Skills
Business development and planning
Strategic planning
Account management
Review of contracts
Relationship building
Customer interaction
Development team trainings
Teamwork and Collaboration
Multitasking Abilities
Planning and Coordination
Flexible and Adaptable
Problem-Solving
Lead Generation
Timeline
Business Development Representative
VA Tech Ventures Pvt Ltd (Happay)
11.2022 - 05.2023
Capital Account Manager
ICICI Bank
05.2022 - 11.2022
CORPORATE SEGMENT MANAGER - RFR
AXIS BANK LIMITED
09.2019 - 05.2022
Branch Manager - Assistant Sales Manager
Ebixcash World Money Limited
05.2014 - 08.2019
Business Development Executive
Lycatel
01.2013 - 05.2014
Sales Executive
Matrix Cellular International Service Pvt Ltd
04.2011 - 12.2012
Master Of Business Administration - Marketing
International School of Business And Research
08.2009 - 07.2011
Bachelor Of Computer Applications - Information Technology
Amity University
08.2006 - 07.2009
HSC - Science And Information Technology
Zinc Smelter Senior Secondary School
04.2003 - 03.2005
SSC - All
Sacred Heart School
04.2002 - 03.2003