Sourabh Bishnoi
Jaipur
Summary
Dynamic professional with a proven track record in operations and business development, notably at Gangamani Arts & Crafts. Excelled in relationship building, team leadership, and innovative management, enhancing safety and efficiency. Skilled in Photoshop and product photography, adept at transforming customer interactions into lasting relationships. Achieved significant improvements without exceeding a single numerical percentage.
Overview
7
7
years of professional experience
Work History
Police Officer
CRPF
Ajmer
09.2023 - Current
- Patrolled assigned areas to detect and prevent criminal activity.
- Assisted with the enforcement of all applicable laws, ordinances, and regulations.
- Prepared detailed reports on incidents and arrests made.
Operations Executive
Teleperformance
Jaipur
07.2018 - 11.2019
- Responded to customer inquiries in a timely manner, providing accurate information and solutions.
- Answered incoming calls from customers seeking assistance with product or service related issues.
- Provided excellent customer service by responding to customer questions and complaints in a professional and courteous manner.
- Maintained up-to-date knowledge of company products, services, promotions, pricing plans, policies, and procedures.
Business Development Manager
Gangamani Arts & Crafts
Jaipur
07.2017 - 02.2018
- Identified potential clients, built relationships, and negotiated contracts.
- Maintained a database of existing customers and prospective leads.
- Attended tradeshows and conferences to network with potential clients.
- Provided training to sales staff on effective communication techniques when dealing with clients.
Education
Master of Science - IT
University of Rajasthan
Jaipur07-2017
BCA - IT
Maharaja Ganga Singh University
Bikaner05-2015
Senior Secondary - Commerce
Sanskar International Academy
Hanumangarh04-2012
Secondary -
Sanskar INternational Academy
Hanumangarh05-2009
Skills
- Human relations
- Safety improvements
- Photoshop skills
- Product photography
- Team building
- Self-Directed
- Operations
- Innovation management
- Relationship building and management
Affiliations
- Meditation
- Street photography
- Gardening
- Console Gaming
- Cooking
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
Police Officer
CRPF
09.2023 - Current
Operations Executive
Teleperformance
07.2018 - 11.2019
Business Development Manager
Gangamani Arts & Crafts
07.2017 - 02.2018
Master of Science - IT
University of Rajasthan
BCA - IT
Maharaja Ganga Singh University
Senior Secondary - Commerce
Sanskar International Academy
Secondary -
Sanskar INternational Academy
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