Zonal Credit Manager (Chief Manager-CMII)
- Job profile involves end-to-end process of Retail loan facilities including sanction & disbursement approval and hand holding of team of 15 credit managers and 4 CBCs of MP-2 Region
- This involves: Monitoring end to end TAT of sanction & disbursements and driving first time right concept
- Handling volume of 1500 monthly login and disbursement of approx
- Rs.180 Cr across products
- Training & interaction with all stakeholders for improvement of file sourcing, TAT, first time right and adoption of digital enablers
- Co-ordination with Branches, Regional Office, outbound sourcing channels and development of synergy with sourcing team
- Analysis and monitoring of existing portfolio for normalization of non-starter, 30plus and 90 plus critical cases
- Collaborating with Operations, sales, FCPG and central team for better execution process and operating guidelines
- Review and collection of Post Disbursement Documents (PDD) for mortgage loans
- 360 capturing of customers and exploring opportunities to increase bank’s wallet share
- Process decongestion and improvement in end-to-end process
- Hiring of people and onboarding them in coordination with HR.