Sourabh Ghosh

Cluster Head HR Business Partner | 2700+ employees | India, APJ, MEA, & US | Tech Services, Sales and Corporate

• Partnered directly with the business leaders to align workforce strategy with aggressive business scaling goals across India and Asia-Pacific.
• Led pan-organization HR transformation spanning performance, learning, talent, and engagement functions.
• Developed and launched the Employee Delight Index to capture holistic EX metrics, boosting engagement by 30% within a year.
• Drove HR automation and digitization, reducing manual effort by 60%, improving SLA adherence by 70%, and increasing HR’s strategic contribution.
• Designed and implemented competency-driven frameworks, integrated with succession planning and HiPo development.
• Delivered retention programs based on data insights, lowering annual attrition by over 5-7% across key talent pools.
• Orchestrated cross-border workforce alignment in APJ through localized HR strategies and compliance mapping.
• Designed KPIs across all levels and introduced OKR model of evaluation for PMS
• Developed Talent Management Framework using the 9 box model and ensuring succession planning is used to create backups for critical roles
• Developed and launched Crucial conversations framework and Developmental Dialogue for senior employees

High-Growth Fintech | HR Leadership During Scale-Up Phase

• Built HR from ground up for a fintech startup transitioning to a scale-up stage.
• Partnered with business leads to define an HR operating model that supported a positive revenue growth trajectory.
• Established a robust performance management architecture integrating continuous feedback, goal alignment, and career paths.
• Initiated digital-first HR processes using automation tools to minimize cycle time and human errors.
• Rolled out high-impact employee retention strategies including career roadmaps, learning budgets, and manager capability programs.
• Laid the groundwork for DEI and wellness programs suited to a millennial-heavy workforce.

• HRBP for Manufacturing & Corporate Functions
• Acted as HRBP for cross-functional teams, driving initiatives across talent development, organization design, and change management.
• Deployed data-led attrition dashboards using Power BI to forecast talent risk and develop proactive engagement interventions.
• Led leadership development programs, including mentoring circles and business simulation workshops for mid-senior leaders.
• Executed large-scale structural realignments to enable business transformation and digital adoption.
• Enabled shift from annual appraisals to continuous performance feedback cycles.

• Talent Acquisition & HRBP for R&D & Sales Teams
• Owned end-to-end HR lifecycle for high-impact roles across R&D and commercial divisions.
• Built robust hiring mechanisms to achieve 100% talent fulfillment within SLA for 2 consecutive years.
• Partnered with business leadership to implement performance enablement plans and career progression models.
• Ran extensive employee engagement diagnostics, addressing key retention risks proactively.
• Led compliance audits and HR governance frameworks, ensuring zero non-conformities.