With over 12 years of industry experience, I am a strategic Product Owner at Leapwork, where I am instrumental in managing and enhancing a robust Windows-based product that proudly serves over 400 customers and actively contributes to a $50+ million revenue stream. We are at the helm of a new SaaS-based initiative, meticulously designed to mirror and exceed the performance benchmarks of its Windows-platform counterpart, ensuring seamless service delivery and scalability.
I am passionately driving forward the integration of AI-based automation into our current setup, a move poised to significantly enhance functionality and scalability. This strategic innovation is set to revolutionize our offerings, keeping us ahead in a competitive tech landscape.
In my role, I engage deeply with customers and stakeholders, aligning product roadmaps with business objectives to maximize ROI and scale our current multi-million dollar revenue. I also leverage working directly with 'C' level executives & leadership team of company & contributing in deciding organization priorities.
• Spearheading product roadmap development with addition of AI capabilities into Leapwork's Windows-based product, actively serving over 400 customers and expanding our no-code automation features across desktop, web, mobile (iOS and Android), electron-based applications, and enterprise solutions such as SAP, Salesforce, and D365.
• Tasked with scaling our $50 million annual recurring revenue through strategic product enhancements and market expansion.
• Engaging in continuous product discovery to introduce cutting-edge features, integrating customer feedback and market trends that keep Leapwork at forefront of automation technology.
• Monitoring market and competitor trends to inform strategic decisions and ensure Leapwork's product remains competitive and innovative.
• Constantly updating our product to keep pace with latest technologies, especially to enhance our integration with Microsoft applications after Leapwork was chosen as Microsoft's preferred automation tool.
• Creating Product Requirements Documents (PRDs) to streamline communication and ensure clear documentation of project expectations.
• Collaborating with technical writers to ensure that product documentation is comprehensive, up-to-date, and accessible, enhancing user engagement and satisfaction.
• Overseeing development of new SaaS version of our product to ensure it reflects strength and versatility of our existing Windows platform. This involves strategic planning and coordination with cross-functional teams.
• Managing product backlog and prioritizing releases that maximize customer value. This includes making strategic decisions on feature rollouts and updates.
• Working closely with customers and stakeholders to align our product development with their needs and feedback. This collaboration is key to our roadmap planning and overall product success.
• Initially joined as a Scrum Master and quickly expanded my role to include responsibilities typically assigned to a Product Owner, demonstrating versatility, leadership and flexibility within the team and a broad skill set within the Agile framework.
• Expertly led multiple cross-functional teams through daily scrums, sprint planning sessions, retrospectives, and reviews, enhancing team dynamics and project delivery.
• Focused on a high-impact 'Online Banking' project for Santander, a prominent banking customer based in the UK.
• Successfully managed Scrum and Kanban frameworks to drive efficiency and adaptability in project workflows.
• Delivered multiple successful releases by maintaining continuous alignment with project goals and optimizing team performance.
• Defined project requirements and crafted detailed user stories that accurately captured the needs and goals of the customer, fostering a clear understanding and alignment between the project team and client objectives.
• Reviewed regression test suites to confirm testing alignment with project requirements, ensuring high quality and consistency of deliverables.
• Prioritized backlog items meticulously, focusing on delivering maximum value to the customer in each release while aligning with strategic project goals and timelines.
• Actively engaged in customer and stakeholder management, serving as a key point of contact for Santander. Facilitated regular discussions to gather feedback, understand evolving needs, and maintain strong, productive relationships.
• Advanced from Senior Quality Analyst to Module Lead, taking on dual responsibilities as Scrum Master and Product Owner within the SAFe framework.
• Focused on the legal sector, working with cross-functional Agile Release Trains (ARTs) to deliver tailored solutions across distinct portfolios.
• Facilitated key Scrum ceremonies and cadence meetings, ensuring teams remained aligned with the overall project goals and timelines and fostering a collaborative, high-performing team environment.
• Authored well-defined user stories and continuously refined them, translating complex legal domain requirements into actionable tasks for development teams, ensuring clarity, feasibility, and alignment with customer needs and business goals.
• Presented comprehensive portfolio visions and roadmaps during Program Increment (PI) planning sessions, clearly outlining the future direction and priorities.
• Assigned and justified business value points for each PI objective, prioritizing tasks based on strategic importance and potential impact.
• Actively engaged with stakeholders to gather requirements, communicate progress, and ensure alignment with business goals.
• Led and mentored teams through complex project landscapes, promoting continuous improvement and Agile best practices.
• Designed and executed a comprehensive testing strategy for a variety of web applications in legal domain, enhancing product quality and user satisfaction by identifying and mitigating potential issues early in the development cycle.
• Developed detailed test scenarios and test cases using Microsoft Test Manager (MTM), ensuring thorough coverage of all functional and non-functional requirements.
• Provided critical acceptance and regression testing sign-offs, confirming that software releases met the required quality standards before deployment.
• Led the creation of test exit reports, summarizing testing outcomes, metrics, and critical findings, which facilitated informed decision-making and continuous improvement practices among the development team.
• Demonstrated a keen eye for detail in logging bugs, providing clear and concise descriptions, and steps to reproduce, thereby enabling efficient resolution and ensuring the delivery of high-quality software solutions.
• Shadowed as a Scrum Master, where I facilitated key Agile ceremonies and cadence meetings within the SAFe framework, enhancing team alignment with project goals.
• Played a pivotal role in managing sprint boards, tracking progress, and ensuring tasks were updated and accurately reflected current sprint objectives, enhancing team efficiency and focus.
• Led a team of quality engineers, scaling the team's capabilities and mentoring junior members to foster skill development and career growth within the quality assurance domain.
• Actively engaged in continuous learning and process improvement initiatives, adopting best practices in both quality assurance and Agile methodologies to drive excellence in product development.
• Designed and executed a comprehensive testing strategy for a variety of web applications in legal domain, enhancing product quality and user satisfaction by identifying and mitigating potential issues early in the development cycle.
• Developed detailed test scenarios and test cases using Microsoft Test Manager (MTM), ensuring thorough coverage of all functional and non-functional requirements.
• Provided critical acceptance and regression testing sign-offs, confirming that software releases met the required quality standards before deployment.
• Led the creation of test exit reports, summarizing testing outcomes, metrics, and critical findings, which facilitated informed decision-making and continuous improvement practices among the development team.
• Demonstrated a keen eye for detail in logging bugs, providing clear and concise descriptions, and steps to reproduce, thereby enabling efficient resolution and ensuring the delivery of high-quality software solutions.
• Developed and executed detailed test cases using HP Quality Center (HP QC), focusing on ensuring comprehensive coverage and adherence to functional requirements.
• Efficiently logged and managed bugs, working closely with development teams to prioritize issues and track resolutions, ensuring high-quality outcomes for our client.
• Specialized in testing web applications to support our travel domain client, 'SITA', based in Australia, verifying functionality, usability, and compatibility across multiple browsers and platforms to ensure optimal user experience.
• Provided final sign-off from a functional standpoint, confirming that all systems and updates met the established criteria before going live.
• Extracted and compiled detailed reports on test execution costs and other critical metrics, providing valuable insights to leadership for strategic decision-making and project management.
• Crafted detailed test cases based on functional requirements documents to ensure comprehensive coverage of all features and functionalities.
• Performed rigorous testing on web and desktop-based applications for a prominent banking client, 'SEI', based in the US, identifying any deviations from specified requirements and ensuring optimal performance across different platforms.
• Logged detailed bug reports and diligently tracked them through to resolution, liaising with development teams to ensure timely and effective fixes.
• Contributed to quality assurance processes, ensuring that all software met stringent quality standards before being deployed to end-users.
• Worked closely with other developers and QA professionals, sharing insights and coordinating efforts to streamline the development and testing process.
• Actively sought feedback and incorporated learnings to improve testing strategies and execution, driving efficiency and effectiveness in development processes.
Product Management
undefinedProfessional Scrum Master I
Professional Scrum Master I
Certified SAFe Product Owner / Product Manager
Professional Scrum Product Owner I
Certified Scrum Master