Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Sourabh Goyal

Sourabh Goyal

Product Owner
Faridabad

Summary

With over 12 years of industry experience, I am a strategic Product Owner at Leapwork, where I am instrumental in managing and enhancing a robust Windows-based product that proudly serves over 400 customers and actively contributes to a $50+ million revenue stream. We are at the helm of a new SaaS-based initiative, meticulously designed to mirror and exceed the performance benchmarks of its Windows-platform counterpart, ensuring seamless service delivery and scalability.
I am passionately driving forward the integration of AI-based automation into our current setup, a move poised to significantly enhance functionality and scalability. This strategic innovation is set to revolutionize our offerings, keeping us ahead in a competitive tech landscape.

In my role, I engage deeply with customers and stakeholders, aligning product roadmaps with business objectives to maximize ROI and scale our current multi-million dollar revenue. I also leverage working directly with 'C' level executives & leadership team of company & contributing in deciding organization priorities.

Overview

12
12
years of professional experience
4
4
Certifications

Work History

Product Owner

Leapwork
07.2022 - Current

• Spearheading product roadmap development with addition of AI capabilities into Leapwork's Windows-based product, actively serving over 400 customers and expanding our no-code automation features across desktop, web, mobile (iOS and Android), electron-based applications, and enterprise solutions such as SAP, Salesforce, and D365.
• Tasked with scaling our $50 million annual recurring revenue through strategic product enhancements and market expansion.
• Engaging in continuous product discovery to introduce cutting-edge features, integrating customer feedback and market trends that keep Leapwork at forefront of automation technology.
• Monitoring market and competitor trends to inform strategic decisions and ensure Leapwork's product remains competitive and innovative.
• Constantly updating our product to keep pace with latest technologies, especially to enhance our integration with Microsoft applications after Leapwork was chosen as Microsoft's preferred automation tool.
• Creating Product Requirements Documents (PRDs) to streamline communication and ensure clear documentation of project expectations.
• Collaborating with technical writers to ensure that product documentation is comprehensive, up-to-date, and accessible, enhancing user engagement and satisfaction.
• Overseeing development of new SaaS version of our product to ensure it reflects strength and versatility of our existing Windows platform. This involves strategic planning and coordination with cross-functional teams.
• Managing product backlog and prioritizing releases that maximize customer value. This includes making strategic decisions on feature rollouts and updates.
• Working closely with customers and stakeholders to align our product development with their needs and feedback. This collaboration is key to our roadmap planning and overall product success.

Agile Project Lead

Coforge
04.2021 - 07.2022

• Initially joined as a Scrum Master and quickly expanded my role to include responsibilities typically assigned to a Product Owner, demonstrating versatility, leadership and flexibility within the team and a broad skill set within the Agile framework.
• Expertly led multiple cross-functional teams through daily scrums, sprint planning sessions, retrospectives, and reviews, enhancing team dynamics and project delivery.
• Focused on a high-impact 'Online Banking' project for Santander, a prominent banking customer based in the UK.
• Successfully managed Scrum and Kanban frameworks to drive efficiency and adaptability in project workflows.
• Delivered multiple successful releases by maintaining continuous alignment with project goals and optimizing team performance.
• Defined project requirements and crafted detailed user stories that accurately captured the needs and goals of the customer, fostering a clear understanding and alignment between the project team and client objectives.
• Reviewed regression test suites to confirm testing alignment with project requirements, ensuring high quality and consistency of deliverables.
• Prioritized backlog items meticulously, focusing on delivering maximum value to the customer in each release while aligning with strategic project goals and timelines.
• Actively engaged in customer and stakeholder management, serving as a key point of contact for Santander. Facilitated regular discussions to gather feedback, understand evolving needs, and maintain strong, productive relationships.

Module Lead

Clifford Chance Business Services
05.2019 - 04.2021

• Advanced from Senior Quality Analyst to Module Lead, taking on dual responsibilities as Scrum Master and Product Owner within the SAFe framework.
• Focused on the legal sector, working with cross-functional Agile Release Trains (ARTs) to deliver tailored solutions across distinct portfolios.
• Facilitated key Scrum ceremonies and cadence meetings, ensuring teams remained aligned with the overall project goals and timelines and fostering a collaborative, high-performing team environment.
• Authored well-defined user stories and continuously refined them, translating complex legal domain requirements into actionable tasks for development teams, ensuring clarity, feasibility, and alignment with customer needs and business goals.
• Presented comprehensive portfolio visions and roadmaps during Program Increment (PI) planning sessions, clearly outlining the future direction and priorities.
• Assigned and justified business value points for each PI objective, prioritizing tasks based on strategic importance and potential impact.
• Actively engaged with stakeholders to gather requirements, communicate progress, and ensure alignment with business goals.
• Led and mentored teams through complex project landscapes, promoting continuous improvement and Agile best practices.

Senior Quality Analyst

Clifford Chance Business Services
01.2016 - 05.2019

• Designed and executed a comprehensive testing strategy for a variety of web applications in legal domain, enhancing product quality and user satisfaction by identifying and mitigating potential issues early in the development cycle.
• Developed detailed test scenarios and test cases using Microsoft Test Manager (MTM), ensuring thorough coverage of all functional and non-functional requirements.
• Provided critical acceptance and regression testing sign-offs, confirming that software releases met the required quality standards before deployment.
• Led the creation of test exit reports, summarizing testing outcomes, metrics, and critical findings, which facilitated informed decision-making and continuous improvement practices among the development team.
• Demonstrated a keen eye for detail in logging bugs, providing clear and concise descriptions, and steps to reproduce, thereby enabling efficient resolution and ensuring the delivery of high-quality software solutions.
• Shadowed as a Scrum Master, where I facilitated key Agile ceremonies and cadence meetings within the SAFe framework, enhancing team alignment with project goals.
• Played a pivotal role in managing sprint boards, tracking progress, and ensuring tasks were updated and accurately reflected current sprint objectives, enhancing team efficiency and focus.
• Led a team of quality engineers, scaling the team's capabilities and mentoring junior members to foster skill development and career growth within the quality assurance domain.
• Actively engaged in continuous learning and process improvement initiatives, adopting best practices in both quality assurance and Agile methodologies to drive excellence in product development.

Senior Quality Analyst

Magna Infotech
07.2015 - 01.2016

• Designed and executed a comprehensive testing strategy for a variety of web applications in legal domain, enhancing product quality and user satisfaction by identifying and mitigating potential issues early in the development cycle.
• Developed detailed test scenarios and test cases using Microsoft Test Manager (MTM), ensuring thorough coverage of all functional and non-functional requirements.
• Provided critical acceptance and regression testing sign-offs, confirming that software releases met the required quality standards before deployment.
• Led the creation of test exit reports, summarizing testing outcomes, metrics, and critical findings, which facilitated informed decision-making and continuous improvement practices among the development team.
• Demonstrated a keen eye for detail in logging bugs, providing clear and concise descriptions, and steps to reproduce, thereby enabling efficient resolution and ensuring the delivery of high-quality software solutions.

Associate Software Test Engineer

IGT Solutions
02.2014 - 06.2015

• Developed and executed detailed test cases using HP Quality Center (HP QC), focusing on ensuring comprehensive coverage and adherence to functional requirements.
• Efficiently logged and managed bugs, working closely with development teams to prioritize issues and track resolutions, ensuring high-quality outcomes for our client.
• Specialized in testing web applications to support our travel domain client, 'SITA', based in Australia, verifying functionality, usability, and compatibility across multiple browsers and platforms to ensure optimal user experience.
• Provided final sign-off from a functional standpoint, confirming that all systems and updates met the established criteria before going live.
• Extracted and compiled detailed reports on test execution costs and other critical metrics, providing valuable insights to leadership for strategic decision-making and project management.

Junior Software Developer

NIIT Technologies
12.2011 - 02.2014

• Crafted detailed test cases based on functional requirements documents to ensure comprehensive coverage of all features and functionalities.
• Performed rigorous testing on web and desktop-based applications for a prominent banking client, 'SEI', based in the US, identifying any deviations from specified requirements and ensuring optimal performance across different platforms.
• Logged detailed bug reports and diligently tracked them through to resolution, liaising with development teams to ensure timely and effective fixes.
• Contributed to quality assurance processes, ensuring that all software met stringent quality standards before being deployed to end-users.
• Worked closely with other developers and QA professionals, sharing insights and coordinating efforts to streamline the development and testing process.
• Actively sought feedback and incorporated learnings to improve testing strategies and execution, driving efficiency and effectiveness in development processes.

Education

Bachelor of Technology (B.Tech) -

Maharshi Dayanand University
04.2001 -

Skills

Product Management

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Certification

Professional Scrum Master I

Timeline

Professional Scrum Master I

11-2023

Certified SAFe Product Owner / Product Manager

10-2023

Professional Scrum Product Owner I

07-2023

Product Owner

Leapwork
07.2022 - Current

Agile Project Lead

Coforge
04.2021 - 07.2022

Module Lead

Clifford Chance Business Services
05.2019 - 04.2021

Certified Scrum Master

07-2018

Senior Quality Analyst

Clifford Chance Business Services
01.2016 - 05.2019

Senior Quality Analyst

Magna Infotech
07.2015 - 01.2016

Associate Software Test Engineer

IGT Solutions
02.2014 - 06.2015

Junior Software Developer

NIIT Technologies
12.2011 - 02.2014

Bachelor of Technology (B.Tech) -

Maharshi Dayanand University
04.2001 -
Sourabh GoyalProduct Owner