Azure PaaS like App Services, Web Apps, App Service Plans and environments
Load balancing using HAproxy/Load Balancer/Traffic Manager
AKS Infra setup and CICD pipelines for APIs/UIs
Team leadership/Business strategy/Team motivation/Sitecore
Helm Charts and Ingress Controller setup
Handled configuration management using best-suited software tools, including Terraform, CloudFormation and Ansible
Senior Associate
Goldman Sachs
Bengaluru
02.2015 - 03.2022
Implement the latest technologies, various monitoring & remediation tools, Vendor connectivity with various Market Data Feeds and complex network systems to improve effectiveness
Working on AWS services - VPC, ECS, EC2, RDS, S3, CloudWatch, IAM, SNS, Route53, Autoscaling, ELB, WAF, Lambda etc
Moving applications from legacy VPN to AWS direct Connect
Setting up KONG reverse proxy for applications from GSINET to B2B DMZ
Moving out of applications on legacy Dashrouters to KONG structure
Internal and external site certificates update on timely manner and keeping a check on expiry
Automate business health checks, numerous manual jobs, User Login & User configurations to better utilize cost and effort
Setting up SAML and SSO authentication for various vendor services
Setting up internal Autosys Jobs for Prod servers for timely feeds
Switched the business to GIT versioning control, building and supporting CICD
Assisted with refining the Software Development Life Cycle to fit system needs
Wrote Terraform scripts to automatically update system components, saving 30% admin time
Appproxy setup via Conman and Conduit
Managing multiple Linux servers for various internal apps and services
Working with TechRisk team to ensure compliance with centrally defined security
Monitor scheduled power shut down activities, pre-packaging testing process, code releases, Quality Checks, Firewall/infrastructure security, Auction System set-up, outage issues etc
Planning and building strategies for new and upcoming projects/changes to drive them successfully, accordingly, raising GCM [Global Change Management Tickets] to cover each part of the activity
Testing, On-boarding of Trading Applications in the firm via proper channel, working with packaging team and then rolling it out to Audience in phases
Conducting training for internal engineers and creating product-based documentation on confluence
Maintaining, On-boarding and Administrating Web based 3rd Party Apps on Internal Portal called GSACS like - Tradeweb, MarketAxess, FastTrack, XTAuction Italy/Spain to name a few
Updating database of the applications and users on the App-share
Testing and updating of Applications launch Scripts on respective servers at the time of change and maintaining the database of same
Working with Vendor on Escalated firm wide issues and on-boarding applications
Raising Sev's, driving it to closures with RCA and sending notifications to the impacted audience
Senior Analyst
HCL Technologies
Noida
05.2013 - 01.2015
The installation and configuration of components and troubleshooting of Citrix XenApp
Application installation, publication and isolation within Citrix environment
Support Client applications installed on Citrix
Troubleshooting and fixing preliminary issues related to Citrix Web Interface, Citrix receiver etc
Installing/configuring windows updates as per existing policies
Troubleshooting on Windows Server 2008, Delegate Control, Shadow copies
Provisioning and De-provisioning users access in AD and other applications
Handling user's issues related to AD
Preparing incident report for SEV1 and SEV2 issues
Analyst
Wipro
New Delhi
09.2012 - 03.2013
All technical troubleshooting of windows operating system by taking the remote session of the client's system
Technical query handling
Troubleshooting/Connecting on the network Printer
Severity Handling: Provide On-call Support for Severity 1 issues and Escalation handling
Key roles in Severity Handling
Accountability in Severity Handling (Incident & Problem Management):
Problem Management: Manage Problems, to ensure that these are diagnosed, logged and escalated to appropriate and consistent quality standards
Trend Analysis: Produce trends analysis of recurring Problems/Incidents - extract trends on Incident types, Customer types, key problem areas, departments, hardware types etc
Customer Interface: Delivering & managing high standard communications across Customers and IT to ensure that Problems are dealt with by priority and customer needs
Education
Bachelor of Science - Computer Science
Himachal Pradesh University
Shimla
03-2012
Higher Secondary -
D.A.V Public School
Faridabad
08-2008
Skills
Azure, GCP & AWS
Containerized Platform - Dockers & K8s with Helm
IAC tool - Terraform
CI/CD Tools - Jenkins, Azure DevOps Pipeline
Configuration Management Tools - Ansible
Version Control Tools - Git,GitLab, GitHub and Bitbucket
Build Management Tools - Basic Maven
Operating Systems - RHEL,Linux, Centos, Ubuntu and Windows
Scripting Languages -Shell Scripting, basic Python