Sourabh Jain

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Handled Team of 20 members with the Revenue target of 4Lakh each

• As a Sales Manager at Testbook, I led a team of 24 members, focusing on the UPSC and UGC NET segments. I was responsible for driving sales strategies to achieve a monthly target of 3 lakhs per Business Development Associate (BDA).

• Role involved mentoring and motivating the team, analysing performance metrics, and implementing effective sales tactics to enhance team productivity and ensure alignment with organisational goals.

• My leadership contributed to significant revenue growth and strengthened market presence in competitive segments.

• Generated new business with marketing initiatives and strategic plans.
• Reached out to potential customers via telephone, email, and in-person inquiries.
• Negotiated and closed long-term agreements with new clients in assigned territory.
• Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.

• Enhanced customer satisfaction with timely follow-ups and personalized service.
• Responded to customer needs by answering questions and providing detailed information about Product or Service.
• Cultivated strong relationships, establishing trust and loyalty among clients.
• Boosted sales performance by identifying and targeting high-potential leads.

• Company Overview: Dynamic Corporate Sales Trainer with expertise in Learning and Development at Transport Corporation of India Ltd
• Skilled in designing and delivering impactful training programs that enhance sales performance and drive team success
• Proven ability to engage diverse audiences and foster a culture of continuous improvement
• Passionate about leveraging my experience to elevate corporate sales initiatives and contribute to organizational growth
• Dynamic Corporate Sales Trainer with expertise in Learning and Development at Transport Corporation of India Ltd
• Skilled in designing and delivering impactful training programs that enhance sales performance and drive team success
• Proven ability to engage diverse audiences and foster a culture of continuous improvement
• Passionate about leveraging my experience to elevate corporate sales initiatives and contribute to organizational growth

• Completed an internship at Mother Dairy, where I played a key role in launching a new reporting system for franchise outlets.

• This involved collaborating with cross-functional teams to streamline operations and enhance efficiency, ultimately contributing to improved franchise management and support.