Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Generic
Sourabh Kumar

Sourabh Kumar

It Professional

Summary

Experienced professional seeking opportunity in a dynamic, expanding company. Thrives in fast-paced, stimulating environments and eager to contribute skills and expertise to innovative teams. Passionate about tackling challenges and driving success through collaboration and dedication. Excited about joining a forward-thinking organization that values professional development and growth opportunities.

Overview

13
13
years of professional experience

Work History

Team Leader

Tata Teleservices
03.2012 - 03.2013
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.

Technical Service Executive

Nandbalaji Connecting Zone Pvt. Ltd.
08.2013 - 12.2018
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Skilled at working independently and collaboratively in a team environment.
  • Maintained high levels of client satisfaction through proactive follow-ups and regular check-ins on open issues.
  • Implemented innovative approaches to problem-solving, resulting in increased efficiency and faster resolution times.

Business Head

Computronics
08.2019 - 02.2025
  • Enhanced customer satisfaction with timely response to issues and proactive problem-solving measures.
  • Built and strengthened relationships with industry partners to drive growth.
  • Cultivated long-term relationships through focused effort on customer's unique needs and finding best solutions.
  • Participated in monthly training on latest technology trends and products in industry.

Education

10th -

GRS S.V.M
Bhagalpur, Bihar

12th -

D.A.V
Kahalgaon, Bhagalpur

B.Com -

College Of Commerce
Patna, India

Skills

System hardware installation

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Business Head

Computronics
08.2019 - 02.2025

Technical Service Executive

Nandbalaji Connecting Zone Pvt. Ltd.
08.2013 - 12.2018

Team Leader

Tata Teleservices
03.2012 - 03.2013

10th -

GRS S.V.M

12th -

D.A.V

B.Com -

College Of Commerce

Similar Profiles

CREATE PROFILE
Sourabh KumarIt Professional