Results-driven Team Leader specializing in performance improvement and team motivation. Proven track record in enhancing operational efficiency and driving process improvements. Committed to achieving service excellence and fostering a productive work environment.
Overview
3
3
years of professional experience
Work History
Team Leader
Blinkit Commerce Pvt. Ltd .
01.2025 - Current
Led team in executing daily operational tasks to achieve service excellence.
Facilitated training sessions for new team members to enhance productivity and knowledge.
Monitored workflow efficiency, identifying areas for process improvement and implementing solutions.
Coordinated inventory management, ensuring timely restocking and accurate record-keeping.
Assisted in developing strategies for optimizing customer service response times and satisfaction levels.
Team Leader
Shree Vasu Logistics (meesho)
09.2023 - 12.2024
Evaluated team performance metrics, providing feedback to drive individual accountability and growth.
Implemented best practices for safety compliance, fostering a secure work environment for staff.
Collaborated with cross-functional teams to streamline operations and enhance overall service delivery.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.