SOURABH KUMAR
Jabalpur,MP
Summary
Results-driven Team Leader specializing in performance improvement and team motivation. Proven track record in enhancing operational efficiency and driving process improvements. Committed to achieving service excellence and fostering a productive work environment.
Overview
3
3
years of professional experience
Work History
Team Leader
Blinkit Commerce Pvt. Ltd .
01.2025 - Current
- Led team in executing daily operational tasks to achieve service excellence.
- Facilitated training sessions for new team members to enhance productivity and knowledge.
- Monitored workflow efficiency, identifying areas for process improvement and implementing solutions.
- Coordinated inventory management, ensuring timely restocking and accurate record-keeping.
- Assisted in developing strategies for optimizing customer service response times and satisfaction levels.
Team Leader
Shree Vasu Logistics (meesho)
09.2023 - 12.2024
- Evaluated team performance metrics, providing feedback to drive individual accountability and growth.
- Implemented best practices for safety compliance, fostering a secure work environment for staff.
- Collaborated with cross-functional teams to streamline operations and enhance overall service delivery.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Education
Bachelor of Science - Science Education
RDVV
Jabalpur, India03-2026
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- People management
- Performance improvement
- Work planning
- Issue resolution
Languages
Hindi
Timeline
Team Leader
Blinkit Commerce Pvt. Ltd .
01.2025 - Current
Team Leader
Shree Vasu Logistics (meesho)
09.2023 - 12.2024
Bachelor of Science - Science Education
RDVV