Sourabh Mathur

Client : OMNICOM INC (Account Payable )

Vendor Master Management, Invoice Processing & Payments Team

• Performing daily payments through proposals ,ACH, E-cash Wire, CHAPS for suppliers & Intercompany Entity.
• Bank Reconcilaitions for Supplier payment ensuring accuracy & compliance in accounts payable records.
• Monitoring AP ageing reports, followed up with supplier for Due invoices , Credit Note and Balance.
• New supplier Setup in D365 ERP through specific form ,bank verification & updation post sending for approval to Financial Management team.
• ·Processing Invoices for agency's through PO Order's and Ledger for all VAT & Non VAT invoices
• ·Resolving queries related Management & Invoice Processing for Supplier , Freelancers , Employee's & Intercompany Entity for bank details, PO Orders, payment status & remittances.
• ·Training New members for all work type across business

• Conduct Audits on Mortgage Applications submitted by Verification Bankers for Securitization of Collaterals
• Ensuring all verifications is completed as per APRA Policies & Guidelines and Quality Checklist
• Sharing Documented Feedbacks on any Error/Insight found for rectification
• Active Participation in Project Boost to provide ideas for better facilitation of process and reduction in errors under both Verticals (Verifications & File Quality)
• Handling Inbound and Outbound calls with Australian Bankers/Mobile Lenders and Coaches for faster processing of the financial needs of the customers
• Provided Support in the Team for Enhancing Customer Service Experience and Process Metrics by Sharing Best Practices, Proper Coaching and complying over set Guidelines – Doing the Right Thing/Responsible Lending!
• Successful Portfolio Management and Efficient Handling of Customer Escalations & Urgent Applications
• Developing Strategies within the Team to reach Process Targets and maintain Customer Service Excellence
• Evaluating Customer’s Profile, Income, Assets, Expenses and Liabilities to assess their Ability to Repay, Calculate appropriate DTI and make sure that Customer is not in any Financial Hardship
• Analyze and Review Borrower’s Financial Status and Approve or Deny the Loan Request accordingly
• Verification of Base, Variable, Rental, Investment, Self Employed Income through Payslips, Bank Statements and Tax Returns etc. applicable as per Policy Guidelines
• Client : National Australian Bank

• Training & Mentoring new batch for the project
• Quality Audit all HomeLoan Accounts, to identify whether Offset is linked as per customer request
• Daily Calibration Interaction with Onsite QA Lead for Quality Audits files sheet
• Maintained Performance Tracker of team members and provided performance feedback
• Project Details: Auditing broker secured accounts for Offset linkage

• Quality Audit all pre-approved mortgage loan applications to identify the correct purpose of loan
• Daily Calibration Interaction with Onsite QA Lead for Quality Audits files sheet
• Maintained Performance Tracker of team members and provided performance feedback
• Trained & Mentoring new batch for new oracle based platform for both Secured (Mortgage) & Unsecured Lending products end to end cycle

• Credit Assessment of Loan Application & documents verification and Prepared Loan Contracts
• Resolved Online Queries for Customer & Banker
• Was a Part of Base lining group for process stream lining and reducing Process Touch time
• QA Audit across all work types & Provided documented feedback for QA error on approved application
• Maintained MIS Reports for Performance Tracker & dashboard for Management and Client
• Validated Data for the GB (Green Belt) & End to End Project for Business Application processing
• Groomed Team Members for skill improvement programs like Lean Six Sigma
• Project Details: Unsecured Lending (Personal Loan & Credit Cards)