Sourabh Vohra
New Delhi
Summary
Experienced and dedicated business owner with over 20 years of managing a successful Ayurvedic medicine shop. Skilled in customer service, inventory management, sales, and marketing within the health and wellness industry. Proven ability to build strong customer relationships, maintain high standards of quality, and ensure smooth day-to-day operations. Possesses a deep understanding of Ayurvedic products and their benefits, along with a commitment to promoting holistic health solutions. Seeking a challenging position where my entrepreneurial experience, strong organizational skills, and customer-focused approach can contribute to the growth and success of a dynamic organization
Overview
20
20
years of professional experience
Work History
Business Owner
Shiv Pharmaceuticals
07.2005 - Current
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Implemented efficient systems for inventory management, order processing, and shipping logistics.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
- Optimized supply chain management, ensuring timely delivery of products and minimizing inventory costs.
- Negotiated favorable terms with suppliers, improving profit margins without compromising on quality.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Consulted with customers to assess needs and propose optimal solutions.
Education
Bachelor of Commerce - Accounting
Delhi University
Delhi, India06-2005
Skills
Customer relations
Business marketing
Purchasing and planning
Relationship building
Sales planning
Cost analysis and savings
Budget control
Sales development
Public speaking
Sales strategics
Sales oversight
Sales management
Timeline
Business Owner
Shiv Pharmaceuticals
07.2005 - Current
Bachelor of Commerce - Accounting
Delhi University
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