Sourabh A
Mangalore
Summary
Looking for a challenging and innovative career where I can put full knowledge and also for my future, which is part for career conductive environment for team work and development of leadership.
Demonstrated ability to lead cross-functional teams in streamlining project workflows, resulting in enhanced productivity and collaboration across departments. Successfully implemented Agile methodologies to improve project delivery times, contributing to increased client satisfaction and retention. Developed training materials and conducted workshops to enhance team understanding of key processes and best practices. Collaborated with various teams to identify process improvements, leading to optimized workflows and increased operational efficiency.
Overview
3
3
years of professional experience
Work History
Team Leader
Tech Mahindra
Mangalore
10.2025 - Current
- Led a cross-functional team to streamline project workflows, enhancing overall productivity and collaboration across departments.
- Implemented Agile methodologies to improve project delivery times, resulting in increased client satisfaction and retention.
Subject Matter Expert
Tech Mahindra
Mangalore
06.2023 - Current
- Based on your specifications for the role of Subject Matter Expert at Tech Mahindra with three years of experience, here are the eight resume statements crafted to reflect high relevance to the target role of Ad hoc Team Leader:
- Developed training materials and conducted workshops, enhancing team understanding of key processes and best practices.
- Collaborated with cross-functional teams to identify process improvements, streamlining workflows and increasing operational efficiency.
Education
PUC -
Dr.NSAM PU college
MangaloreBachelor Of Human Resource Management -
Sdm College Of Business Management
Skills
- Good analytical and planning skills
- Good Accuracy and attention to details
- Excellent problem analysis
- Excellent judgement according to the situation
- Agile methodologies
- Project management
- Cross-functional collaboration
- Workflow optimization
Personal Information
Title: Customer Support Executive
Disclaimer
I hereby declare that all the details mentioned above are in accordance with the truth and fact as per my knowledge and I hold the responsibility for the correctness of the above-mentioned particulars Place: Bangalore Sourabh
Languages
- Hindi
- Kannada
- English, Hindi, Kannada
KEY QUALIFICATION
- Human Resources Management
- Talented professional manager seeking to fill an executive role, moderate language skill, specialised in four languages, Developed decision maker, Expertise in communications skill.
Languages
English
Proficient
C2
Kannada
Beginner
A1
Hindi
Proficient
C2
Spanish
Beginner
A1
Timeline
Team Leader
Tech Mahindra
10.2025 - Current
Subject Matter Expert
Tech Mahindra
06.2023 - Current
PUC -
Dr.NSAM PU college
Bachelor Of Human Resource Management -
Sdm College Of Business Management