Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Software
Work Availability
Aeromodelling
Timeline
Generic

Sourav Biswas

Interglobe Aviation Ltd. (Indigo)
Kolkata,WB

Summary

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assist senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

5
5
years of post-secondary education
11
11
years of professional experience

Work History

Assistant Manager-AOCS

Interglobe Aviation Ltd.
Kolkata , West Bengal
2009.11 - Current
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Handled day-to-day running of [project or department or task], ensuring high levels of productivity and progression.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Handled [number] calls per [timeframe] to address customer inquiries and concerns.
  • Adhered to social distancing protocols and wore mask or face shield at all times.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Education

Bachelor of Arts - Commerce

Calcutta University
Kolkata
2006.05 - 2009.05

High School Diploma -

Barisha High School
Kolkata
2004.05 - 2006.05

Skills

    Organization and Time management

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Accomplishments

  • Supervised team of [Number] staff members.
  • Documented and resolved [Issue] which led to [Results].

Additional Information

Passed NCC C Certificates with A grade.

Achieved Governor medal for adventure activity in the year 2008.

Software

Corel Draw

Adobe Photoshop

Adobe Premiere Pro

Adobe After Effects

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Aeromodelling

Basically this is one of my hobby. This is art of making miniature aircraft in static or dynamic form. In static form aircrafts are exacts scale model of original aircraft wear as in dynamic form this can actually fly and perform aerobatics.

Timeline

Assistant Manager-AOCS

Interglobe Aviation Ltd.
2009.11 - Current

Bachelor of Arts - Commerce

Calcutta University
2006.05 - 2009.05

High School Diploma -

Barisha High School
2004.05 - 2006.05
Sourav BiswasInterglobe Aviation Ltd. (Indigo)