Corel Draw
Sourav Biswas
Interglobe Aviation Ltd. (Indigo)
Kolkata,WB
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assist senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
5
5
years of post-secondary education
11
11
years of professional experience
Work History
Assistant Manager-AOCS
Interglobe Aviation Ltd.
Kolkata, West Bengal
11.2009 - Current
- Developed and maintained courteous and effective working relationships.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Handled day-to-day running of [project or department or task], ensuring high levels of productivity and progression.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Led projects and analyzed data to identify opportunities for improvement.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Handled [number] calls per [timeframe] to address customer inquiries and concerns.
- Adhered to social distancing protocols and wore mask or face shield at all times.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Education
Bachelor of Arts - Commerce
Calcutta University
Kolkata 05.2006 - 05.2009
High School Diploma -
Barisha High School
Kolkata 05.2004 - 05.2006
Skills
Organization and Time management
Accomplishments
- Supervised team of [Number] staff members.
- Documented and resolved [Issue] which led to [Results].
Additional Information
Passed NCC C Certificates with A grade.
Achieved Governor medal for adventure activity in the year 2008.
Software
Adobe Photoshop
Adobe Premiere Pro
Adobe After Effects
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Aeromodelling
Basically this is one of my hobby. This is art of making miniature aircraft in static or dynamic form. In static form aircrafts are exacts scale model of original aircraft wear as in dynamic form this can actually fly and perform aerobatics.
Timeline
Assistant Manager-AOCS
Interglobe Aviation Ltd.
11.2009 - Current
Bachelor of Arts - Commerce
Calcutta University
05.2006 - 05.2009
High School Diploma -
Barisha High School
05.2004 - 05.2006
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