Summary
Overview
Work History
Education
Skills
Certification
Projects
Languages
Timeline
Generic
Sourav Das

Sourav Das

Kolkata,WB

Summary

Dynamic professional with a proven track record at Wipro Limited, excelling in invoice processing and regulatory compliance. Achieved an 81% reduction in billing disputes through effective collaboration and meticulous auditing. Proficient in advanced Excel and skilled in building relationships across teams, ensuring seamless onboarding and training processes. Multilingual communicator dedicated to operational excellence. Skilled Production Agent with experience in managing production workflows, coordinating teams, and ensuring compliance with quality standards. Strong organizational skills and ability to handle multiple tasks simultaneously while adhering to deadlines. Demonstrated leadership abilities by successfully driving process improvements resulting in increased efficiency and productivity. Possess excellent problem-solving capabilities crucial in troubleshooting production issues and providing timely resolutions.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Production Agent (Associate)

Wipro Limited
Salt Lake
01.2024 - Current
  • I am responsible for accurately processing and managing customer accounts for utilities services. Collaborated with the sales team to ensure invoices were aligned with negotiated terms, reducing billing disputes by 81%. Reduced billing errors by 30% through meticulous auditing and implementation of validation checks, boosting payment processes.
  • Account Management
  • Invoice Generation & Billing Discrepancy Resolution
  • Regulatory Compliance & Reporting
  • Process Improvement

OB Executive

KIRANAKART TECHNOLOGIES PVT LTD, ZEPTO
VIP Kestopur
03.2022 - 09.2023
  • Overall management of onboarding and training and new process implementation, ensuring that all pre-employment processes and forms were completed accurately. Built and managed relationships with key stakeholders, including executive hires, HR, hiring managers, and cross-functional teams. Managing large datasets with functions: IF, QUERY, FILTER, INDEX, VLOOKUP.

OB Executive

BUNDL TECHNOLOGIES PRIVATE LIMITED, SWIGGY
Saltlake Sec-V
09.2021 - 03.2022
  • The position used to be responsible to run the onboarding & training SOP and end to end solutioning in lean and effective ways in meeting the business metrics. This position is a middle-management role within the operations team. Making quarterly reports.

Education

MBA - Finance and Accounting Management

AMITY UNIVERSITY
Noida,India
07.2025

Bachelor of Commerce - Accounting and Finance

UNIVERSITY OF CALCUTTA
Kolkata,India
03.2022

Higher Secondary - Commerce

WEST BENGAL COUNCIL OF HIGHER SECONDARY EDUCATION
Kolkata, India
03.2014

Skills

  • Invoice processing and billing
  • MS Office and internet proficiency
  • Tally ERP9 expertise
  • Salesforce and HubVB
  • HubCX and Msats
  • Advanced Excel skills
  • Root cause analysis participation
  • Teamwork and collaboration

Certification

  • 1. Certificate in Advanced Excel, Amity University Online, Sep 2023
  • 2. Certificate in Professional and Life Skills, Amity University Online, Oct 2023
  • 3. Certificate course in leadership and motivation in organization, Amity University, online, Dec 2023
  • NATIONAL CERTIFICATE IN MODULAR EMPLOYABLE SKILS
    from Govt. of India Min. of Labor and Employment
  • Sustainable finance in action: how to market green barking in the ESG economy at Citibank, HorizonPath Consulting (Qollabb), Jun 2025

Projects

Assessing the Role of Green Finance in Promoting Sustainable Business Practices Jun 2024, Green finance plays a pivotal role in promoting sustainable business practices, offering a pathway for businesses to align their operations with environmental sustainability goals. By mobilizing capital for environmentally beneficial projects, integrating environmental risks into financial decision-making, and enhancing transparency and accountability, green finance drives the transition towards a more sustainable and resilient economy., Sustainable Finance in Action How to Market Green Barking in the ESG Economy at Citibank May 2025, The COVID-19 pandemic has accelerated the transition toward sustainable finance and digital marketing in the banking sector. Citibank’s focus on promoting green banking products through tailored, data-driven marketing strategies in the ESG era has reaped significant rewards in terms of customer engagement, brand enhancement, and competitive positioning.

Languages

Bengali
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1

Timeline

Production Agent (Associate)

Wipro Limited
01.2024 - Current

OB Executive

KIRANAKART TECHNOLOGIES PVT LTD, ZEPTO
03.2022 - 09.2023

OB Executive

BUNDL TECHNOLOGIES PRIVATE LIMITED, SWIGGY
09.2021 - 03.2022

MBA - Finance and Accounting Management

AMITY UNIVERSITY

Bachelor of Commerce - Accounting and Finance

UNIVERSITY OF CALCUTTA

Higher Secondary - Commerce

WEST BENGAL COUNCIL OF HIGHER SECONDARY EDUCATION
Sourav Das