Sourav Dutta
Senior Client Advisor
Malda,West Bengal
Summary
Versatile Sales Administrative Manager with 5+ years of experience in sales operations and administrative efficiency, currently excelling in Real Estate . Known for adaptability, team management, and driving revenue growth. Skilled in CRM systems, sales data analysis , and strategic initiatives . Strong leader focused on team development and customer satisfaction.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Senior Client Advisor
No Broker
Bengaluru
09.2024 - Current
- Tailoring solutions to customer needs, negotiating better deals, and advising on investment projects.
- Managing sales teams, streamlining processes, and driving revenue growth through strategic initiatives .
- Utilizing CRM systems for sales data analysis, fostering team development, and maintaining high customer satisfaction .
Center Sales Manager
Byjus Think And Learn
10.2022 - 04.2024
- Developed targeted strategies to boost revenue growth and market penetration.
- Led a team of over ten sales executives, providing guidance and ensuring target achievement .
- Enhanced customer retention and loyalty through effective relationship management .
Senior Business Development Associate
Byjus Think And Learn
12.2021 - 09.2022
- Provided training to achieve personal sales goals.
- Handled B2C sales for K-3 , K-9, and K-12 categories in Kolkata, West Bengal, and North Eastern states.
- Negotiated favorable contract terms for clients, resulting in mutually beneficial long-term agreements that boosted recurring revenue streams.
Business Development Associate
Byjus Think And Learn
11.2020 - 11.2021
- Handled client interactions in face-to-face settings across all segments in the B2C domain.
Education
Bachelor of Technology - Electrical Engineering
Siliguri Institute of Technology
Siliguri, India 08.2015 - 11.2019
Skills
- Sales Strategy Development
- Data analysis
- Investment strategies
- Customer Relationship Management (CRM)
- Relationship management
- Team leadership
- Sales Strategy Development
Accomplishments
- Ranked as the Best BDA across PAN India twice.
- Generated over ₹1 Crore in revenue within 16 months.
- Managed over 100+ customers with a Retention and Conversion Rate (RCN) of 0.97.
- Awarded " Revenue Raider " for the month of November.
- Achieved Rank 1 in the " Jumbo July " competition in the EAST region.
Timeline
Senior Client Advisor
No Broker
09.2024 - Current
Center Sales Manager
Byjus Think And Learn
10.2022 - 04.2024
Senior Business Development Associate
Byjus Think And Learn
12.2021 - 09.2022
Business Development Associate
Byjus Think And Learn
11.2020 - 11.2021
Bachelor of Technology - Electrical Engineering
Siliguri Institute of Technology
08.2015 - 11.2019
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