Sourav Ghosh
Hyderabad
Summary
- Result driven risk management professional with 10 years of experience in Quality Assurance and Risk in Financial Services,Tax practice, Pharma & Healthcare and Banking.
- Great analytical acumen with a talent for problem solving and providing valuable insights and data-driven solutions, for the benefit of all stakeholders.
- Accomplished and self-motivated professional, with outstanding planning, presentation, organizational, data mining and administrative skills.
- Possesses an outstanding talent for understanding & interpreting complex issues/queries and identifying business requirements.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Assistant Vice President
Wells Fargo International Solutions Pvt Ltd
HYDERABAD
02.2023 - Current
- Participate and provide feedback in Issue Capture and development of corrective action meeting in adhering to Wells policy and procedure to the Issue stakeholders.
- Developed and implemented the "Issue Management Lifecycle" thereby streamlining the process and effectively reducing >2 hours of manual work each day/team member.
- Independence Compliance - Execute weekly/monthly reports on escalations of high/moderate issues and corrective action missing the SLA
- Investigated root causes of non-conformance issues and proposed corrective action.
- Identified potential risks associated with product development processes and provided recommendations for mitigation strategies.
- Conducted risk assessments and identified potential areas of exposure for line of business.
- Performed periodic reviews of internal controls to identify weaknesses or gaps in existing policies and procedures.
- Drafted reports outlining findings from risk management activities including recommendations for improvement.
- Facilitated communication between different departments regarding any changes or updates made to existing policies or procedures pertaining to issue and risk management activities.
- Worked closely with key stakeholders to create successful consumer and small scale business banking risk management program based on identification of compliance risks and shared controls.
- Led developed and facilitated Issue management lifecycle training programs for 4 new team members and successfully declared Business as usual by the US Leadership
Senior Risk (Asst. Manager)
Deloitte Tax Services India Pvt Ltd.
Hyderabad
01.2016 - 02.2023
- Leading the Quality Assurance and Risk review of the future initiative through setting up of Tax Quality & Risk Portal, setup the whole process and completed full testing cycle of the UAT production within short duration
- Led the USI Quality Assurance and Risk review driving audits, performance evaluation of Senior Manager, Managing Director, and PPMDs within the framework and policies of the organization laid by the Tax Practice Manual (TPM) guidelines
- Drive the Client Lifecycle Management Project for Tax with the US QRM team
- Assisting PPMDs with Internal office audit processes, reviewing the Quality Assurance and Risk reviews for the clients, related communications, evaluations and managing highly confidential data required for audits
- Subject Matter Expert for three mandatory courses for all Deloitte practitioners (7000+) - Circular 230, GES Confidential Information Management Plan, ClientSphere Collaboration / Expansion, maintaining the dashboard; weekly reporting and tracking all the professionals for escalation ensuring non-compliance, reporting to senior leadership on the compliance front
- Conduct periodic risk reviews of specific projects and help to identify trends across projects & propose mitigation measures
- Assisting senior leadership with various reports, viz., compliance reports, escalation reports, completion reports, monthly variance reports
- Liaise with Talent and other reporting teams to generate and prepare dashboards for periodical reporting
- Performed risk reviews for global Tax strategies, Risk evaluation and Talent training programs with respect to GDPR's, external regulators and business policies
- Reviewing the Engagement letters, Work Orders (Client contracts) helping streamline and standardizing the legal language in the contracts, letters; working closely with various stakeholders in both US and India helping in updating the General Business Terms (GBT) and Privacy Policy for the firm
- Managing the team responsible for tracking the Preparer Tax Identification Number (PTIN) for all US and USI Deloitte practitioners to ensure their compliance as per US PTIN guidelines, maintained and improved the SLAs for posting the records in a timely and efficient manner
- Address ad-hoc requests / queries and issues in a timely manner and reporting to multiple levels of leadership for US and India
- Developed SOPs / reports and monitored key metrics to drive action plans to improve the business' current risk management process
- Timely reporting the Variance report and ensure working of project in accordance to compliance framework
- Developed comprehensive reports, charts to present data and help in analyzing the various Investments of the engagement
- Experienced in Team Handling of 6-8 member size as USI Lead for multiple projects/clients; managing and mentoring the team on well being, workload balance, and provide counsel for their personal and professional development.
Executive Trainee
Kuehne + Nagel
Bangalore
07.2014 - 07.2015
- Established clear and competitive goals, growth roadmaps and strategic business plans to minimize latency and streamline quality control procedures
- Created SOPs for Quality control and Risk Mitigation while ensuring standardized ways of document management for clients
- Preparation of Invoices, auditing and analysis of accounts (Proof checking)
- Reconciling book of accounts (banking transactions), Involved in profit share calculation within the company and helped incur more profit
- Identifying trade expenses and revenue generated by Inbound & Outbound shipments
- Working on ERP (MACONOMY).
Education
Master of Business Administration - Accounting and Finance
Indus Business Academy
Bangalore04.2014
Bachelor of Commerce - Accounting And Finance
Fakir Mohan Autonomous College
Balasore03.2012
Skills
- Quality Assurance and Risk
- Issue Management and Remediation
- Risk Management/Assessments
- Strategic Risk & Governance
- Risk Mitigation
- Cross-Functional Collaboration
- Database Management
- Project/Stakeholder Management
- Process Standardization/Integration
Certification
- 02/01/24, Project Management Professional (PMP) (Pursuing)
- 01/01/22, Six Sigma Green Belt
Accomplishments
- Bestowed with “Deloitte Outstanding Performance” Award in 2023
- Awarded with 'Applause' and 'Spot' awards multiple times for outstanding performance on various projects
- Trained New Hires and was nominated multiple times for 'Outstanding Professional Behavior' and 'On-boarding Champion Buddy'
- Nominated for outstanding performance in Quality Assurance and Risk projects
- Received 'Shout Out' for being the best Senior in the team
- Received appreciation from Chief Quality Officer for being 'Innovative' helping reduce manual hours in standardizing QRM processes
Languages
Bengali
First Language
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Odia
Upper Intermediate (B2)
B2
Key Skills in a nutshell
- Tax practice, Pharma & Healthcare,
- Tax practice, Pharma & Healthcare,
- Tax practice, Pharma & Healthcare,
Timeline
Senior Assistant Vice President
Wells Fargo International Solutions Pvt Ltd
02.2023 - Current
Senior Risk (Asst. Manager)
Deloitte Tax Services India Pvt Ltd.
01.2016 - 02.2023
Executive Trainee
Kuehne + Nagel
07.2014 - 07.2015
Master of Business Administration - Accounting and Finance
Indus Business Academy
Bachelor of Commerce - Accounting And Finance
Fakir Mohan Autonomous College
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