Sourav Kumar
Lead Salesforce Developer
Summary
Salesforce Developer with 4.5+ years evaluating company processes, developing CRM workflows and adapting applications for business needs. Skill at preparing technical documentation, supporting fellow developers, and testing applications. Creative team player with strong technical and time management skills.
Overview
4
4
years of professional experience
4
4
Certifications
Work History
Lead Salesforce Developer
Sprinklr
5 2023 - Current
- Developed Salesforce CPQ functionalities for a lead to cash transformation.
- Designed and Developed secure, scalable technical solution on the Salesforce and CPQ platform.
- Worked on Salesforce CPQ features like Product Rules, Price Rules, Guided Selling, Amendment & Renewal process, Product Setup, Bundle Configuration, Quote Templates, Price Waterfall.
- Implemented various complex Advance Approval Rules.
- Worked on Standard Salesforce functionalities on top of Sales & Service Cloud like Case Management, Lead Management, Validation Rules, Flows, Roles & Profiles, User Management, Report & Dashboards.
- Worked on Integration on multiple system to Salesforce like Consensus, Spotlight.ai, Snowflake, Workday.
- Done various Salesforce Customization using Apex, Triggers, Batch Classes, LWC, VF Components, Email Templates.
- Worked on SOQL and SOSL for querying & searching org data.
- Working on Tools like Dataimport.io.
- Created proofs of concepts for innovative new solutions.
- Have experience working with DevOps process using BitBucket and CI/CD tool (Copado).
- Developed customized reports and dashboards for various departments, enabling better decisionmaking.
- Ensured code quality by following best practices and conducting thorough unit testing before deployment into production environments.
- Optimized day-to-day operations through the creation of workflow rules, approval processes, and process builders.
- Reduced manual data entry for the sales team by automating processes using Apex triggers and classes.
- Supported organization-wide change management initiatives pertaining to the adoption of new features or enhancements within the Salesforce platform.
- Assisted in troubleshooting technical issues related to Salesforce platform, providing prompt resolution to minimize downtime.
- Improved data quality by implementing validation rules and customizing page layouts in Salesforce.
- Collaborated with cross-functional teams to gather requirements and deliver tailored Salesforce solutions.
- Tested functionality, performed debugging and carried out modifications to conduct quality checks.
- Enhanced user experience by designing and implementing custom Salesforce solutions.
- Streamlined business workflows with the development of Visualforce pages, increasing efficiency.
- Delivered front-end and back-end architecture and functionality by translating development requirements.
- Managed numerous successful release cycles following Agile methodology principles throughout project lifecycles.
- Worked closely with clients to gather requirements and translate them into technical specifications for implementation.
- Collaborated with cross-functional teams to ensure seamless integration of new features.
- Participated in regular code reviews, ensuring high-quality standards were consistently met across all development efforts.
- Automated repetitive tasks through scripting, freeing up valuable time for higher-priority projects.
- Mentored junior developers, fostering a collaborative learning environment and supporting professional growth.
- Created proofs of concept for innovative new solutions.
Salesforce CPQ Developer (Software Engineer)
Preludesys India Ltd
02.2023 - 05.2023
- Working to detail analysis for Salesforce CPQ related user requirements.
- POC related to Salesforce CPQ development like, Price Rules, Product Rules, Bundles Configuration, Price Waterfall, Advance Approval Rules, Quote Templates, etc.
- Working on detailed Technical Design Documentation for the project.
- Estimated work hours and tracked progress using Scrum methodology.
- Working on multiple Salesforce & Salesforce CPQ related project and implementing the user stories.
- Working on Automation like Process Builder and Flows.
- Setting Validation Rules, Record Types and Page Layouts.
- Working on SOQL and SOSL for querying & searching org data.
- Working on Tools like Dataimport.io.
- Created proofs of concepts for innovative new solutions.
- Designed and implemented Salesforce Customization and Configuration requirements.
- Streamlined business processes for increased efficiency with the development of tailored Salesforce solutions.
- Streamlined business workflows with the development of Visualforce pages, increasing efficiency.
- Crafted modules, interfaces and applications through native Salesforce development.
- Checked processes and assessed communications within CRM systems for efficiency.
- Mitigated risk of unauthorized access to sensitive information by instituting robust security protocols across Salesforce applications.
- Ensured code quality by following best practices and conducting thorough unit testing before deployment into production environments.
- Optimized day-to-day operations through the creation of workflow rules, approval processes, and process builders.
- Reduced manual data entry for the sales team by automating processes using Apex triggers and classes.
- Created proofs of concept for innovative new solutions.
Salesforce Developer
Azuga Inc
09.2022 - 01.2023
- Designed and implemented user Salesforce Customization and Configuration requirements.
- Created proofs of concepts for innovative new solutions.
- Documented software development methodologies in technical manuals to be used by IT professional in future projects.
- Wrote Clean, Clear and Well-tested code.
- Estimated work hours and tracked progress using Scrum methodology.
- Worked on Custom Object and Custom Field Creation.
- Configuring User Management, Roles and Profiles Creations.
- Worked on Automation like Process Builder and Flows.
- Setting Validation Rules, Record Types and Page Layouts.
- Implemented Reports & Dashboards.
- Optimized day-to-day operations through the creation of workflow rules, approval processes, and process builders.
- Reduced manual data entry for the sales team by automating processes using Apex triggers and classes.
- Worked on SOQL and SOSL for querying & searching org data.
- Implementing Salesforce Development requirement using Apex Classes, Triggers & Batch Classes.
- Enhanced user experience by designing and implementing custom Salesforce solutions.
- Improved data quality by implementing validation rules and customizing page layouts in Salesforce.
- Streamlined business workflows with the development of Visualforce pages, increasing efficiency.
- Increased adoption rates by conducting training sessions and providing ongoing support for Salesforce users.
- Configured security settings and access controls within Salesforce orgs, safeguarding sensitive data from unauthorized access.
- Developed customized reports and dashboards for various departments, enabling better decisionmaking.
- Worked on Minor Salesforce LWC requirements & enhancements.
- Handling production deployment using Change Sets.
Salesforce Developer
Deloitte USI
04.2021 - 08.2022
- Worked on a major Salesforce Org Merge project for a financial client.
- Worked on project regarding merging two Salesforce Org. This includes Salesforce Configuration, Customization and Salesforce CPQ works.
- Worked on Salesforce development (Apex & Triggers, Test Classes, Batch Classes).
- Almost all Salesforce Admin works.
- Created proofs of concepts.
- Developed Salesforce CPQ (Product Setup, Product Rules, Price Rules, Bundling SKUs, Advance Approval Rules, Email Templates, etc.).
- Implemented Salesforce Configuration and Maintenance.
- Worked as Salesforce Administrator to define system requirements and customize platform depending upon client's requirements.
- Upgrading and Configuring Salesforce System.
- Managing Salesforce Roles, Profiles, Sharing rules, Workflows and Process Builder.
- Worked on implementing Lightning Flow for more optimal performance.
- Worked on Salesforce CPQ Advance Approval Rules, Salesforce CPQ Product Configuration, and Salesforce CPQ Pricing Methods.
- Worked on import/export of data, Reports & Dashboards.
- Developed customized reports and dashboards for various departments, enabling better decision making.
- Ensured code quality by following best practices and conducting thorough unit testing before deployment into production environments.
- Reduced manual data entry for the sales team by automating processes using Apex triggers and classes.
- Assisted in troubleshooting technical issues related to Salesforce platform, providing prompt resolution to minimize downtime.
- Collaborated with cross-functional teams to gather requirements and deliver tailored Salesforce solutions.
- Enhanced user experience by designing and implementing custom Salesforce solutions.
- Worked on Changes Sets, Copado, Flosum for deployment purposes.
- Worked on user stories to analyze best out of it.
- Worked on Development and Configuration of user stories and created user stories as per client's requirements.
- Successfully merged two Salesforce Org for Client and smooth Go-Live.
- Worked in Agile Project Development methodology.
- Used Jira to track requirement and development progress.
Project Engineer
Wipro Ltd
08.2020 - 04.2021
- Maintaining client Salesforce org and doing all Salesforce Admin/Configuration requests.
- Worked on Custom Objects and Fields Creation.
- Configured User Management, Roles, and Profiles Creation.
- Worked on Automation (Process Builder & Workflow).
- Set Validation Rules, Record Types, and Page Layouts.
- Implemented Reports and Dashboards.
- Worked on deployment using Change sets.
- Configured Data Loader and Permission Sets.
- Worked on SOQL and SOSL.
- Worked as SQL developer and shadow resource.
- Worked on SQL queries and DBMS queries.
- Handled SQL related tickets.
- Maintaining Informatica tickets for Financial Clients.
Intern Salesforce Junior Developer
Avnio
06.2020 - 07.2020
- Worked on development of project regarding Salesforce CPQ installed package and Salesforce Admin.
- Implemented Product Setup and Bundling of Products.
- Worked on Advance Approval Rules and Approval Conditions.
- Implemented Email templates.
- Learning and implementing Salesforce CPQ and managing Salesforce SKU and Advance Approval Process.
- Enhanced data quality with thorough testing and validation for Salesforce implementations.
- Provided ongoing technical support for users, troubleshooting issues, and offering guidance on best practices.
- Collaborated with cross-functional teams to design, develop, and implement efficient Salesforce solutions.
- Participated in Agile development processes, attending scrum meetings, and providing input on project progress.
- Improved user experience by developing custom Salesforce applications tailored to client needs.
- Assisted in migrating legacy systems to the Salesforce platform, simplifying data management for endusers.
- Optimized system performance through regular monitoring, maintenance, and updates as needed.
Education
Bachelor of Technology - Information Technology
National Institute of Science and Technology, BPUT
Skills
Salesforce Development
Salesforce CPQ
Salesforce Lightning
Sales Cloud, Service Cloud, Community Cloud
Copodo, Git, BitBucket Deployment Tools
Jira, Asana
LWC
SOQL & SOSL
Data Loader
MS Word/MS Excel
Project/Team Management
Strong Verbal & Written Communication
Salesforce Administration
Apex Development
HTML and CSS Knowledge
Lightning Components
Visualforce Pages
Agile Methodology
Data Migration
Code reviews
CRM Software
Technical Writing
Certification
Salesforce Certified Admin
Accomplishments
- Spot Award – For the quickly adaptions in teams and independently delivering the work in shot spans of time.
- Applause Award – For extra ordinary dedication towards the project implemented and delivering work before the deadline. For the fixing the existing system bug and received email of appreciation from the Leadership team.
- Multiple Kudos awards from the stakeholder and leadership in Sprinklr.
Languages
Hindi
English
Timeline
Salesforce CPQ Developer (Software Engineer)
Preludesys India Ltd
02.2023 - 05.2023
Salesforce Developer
Azuga Inc
09.2022 - 01.2023
Salesforce Developer
Deloitte USI
04.2021 - 08.2022
Project Engineer
Wipro Ltd
08.2020 - 04.2021
Intern Salesforce Junior Developer
Avnio
06.2020 - 07.2020
Lead Salesforce Developer
Sprinklr
5 2023 - Current
Bachelor of Technology - Information Technology
National Institute of Science and Technology, BPUT