Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Additional Information
Languages
Timeline
CustomerServiceRepresentative
Sourav Kumar Dey

Sourav Kumar Dey

Hyderabad

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
Certification

Work History

Redission Blu - Ranchi, Jharkhand
  • Role: GSA
  • Duration: 2 Months
  • Guest associate A basic introduction to hotel industry working culture and also acquired information in four pillars of hotel sector like Front Office, House Keeping, Service, production

Select Group, Heritage Village Resort and Spa - Gurgaon, Haryana
  • Role: Bar Trainee and Guest Associate
  • Duration: 5 Months
  • GSA Acquired working experience as a bar trainee and guest associate in service department

CROWN PLAZA OF IHG GROUP, Bengaluru
  • Role: GSA
  • Duration: 1 Year
  • Experienced as a Guest Service Associate in Food and Beverage Service

COURTYARD BY FAIRFIELD MARRIOTT, BENGALURU
  • Role: GSE
  • Duration: 1 Year, 7 Months
  • Worked as Guest Service Executive in Food and Beverage Service

Residency Towers, Puducherry
  • Role: Team Leader
  • Duration: 10 Months
  • Worked as a team leader of Food & Beverage service Department

Decathlon - Hyderabad, Telangana
  • Role: Businesses Development Associate
  • Duration: 2 Months
  • Business Forecasting Acquired working experience in retail sector and being a part of business forecasting project

Education

Class X (General) - ICSE

St. peters School
01.2012

XII Specialization (Commerce) - ISC

St. Peters School
01.2014

Bachelor in Hotel Management - HIMALAYA N UNIVERSITY

Bidhan Chandra Institute Of Education And Training
01.2019

PGDM - Marketing & IT

ICBM-SBE
Hyderabad

Skills

  • Flexible and Adaptable
  • Teamwork and Collaboration
  • Excellent Communication
  • Data Entry
  • Problem-Solving
  • Organization and Time Management
  • Self-Motivated

Certification

  • 2021, Basic of Tally, Excel Info Pvt. Ltd.
  • 2017, Information Technology Application, Youth Computer Training Center

Hobbies

  • Watching Anime
  • Playing Video games
  • Playing Badminton


Additional Information

  • Pursuing Post Graduation program in Cloud computing

Languages

English
Hindi
Bengali

Timeline

Redission Blu - Ranchi, Jharkhand

Select Group, Heritage Village Resort and Spa - Gurgaon, Haryana

CROWN PLAZA OF IHG GROUP, Bengaluru

COURTYARD BY FAIRFIELD MARRIOTT, BENGALURU

Residency Towers, Puducherry

Decathlon - Hyderabad, Telangana

Class X (General) - ICSE

St. peters School

XII Specialization (Commerce) - ISC

St. Peters School

Bachelor in Hotel Management - HIMALAYA N UNIVERSITY

Bidhan Chandra Institute Of Education And Training

PGDM - Marketing & IT

ICBM-SBE

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Sourav Kumar Dey