Sourav Mishra
Chandigarh
Summary
Software quality assurance tester with extensive experience in testing and support for desktop and web applications. Analyzed pre- and post-development applications to identify and resolve performance issues in collaboration with development and technical support teams. Committed to delivering high-quality debugging services through effective communication and precise problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Software Quality Assurance Engineer
Bebo Technologies
Chandigarh
03.2022 - 04.2026
AI Agent and Chatbot Validation
- Collaborated in testing AI-powered chatbots, validating company-specific data training and API integrations.
- Created automated test cases for chatbot responses, ensuring model accuracy through intent and entity recognition testing.
- Performed regression and performance testing on conversational flows post-model retraining to ensure stability.
- Analyzed conversation transcripts and logs using OpenSearch to identify edge cases and areas for UX improvement.
Healthcare Domain Application
- Designed and maintained automated test scripts for complex medical report data generation and physician input validation.
- BBBuilt CI/CD pipelines to support automated regression testing for critical healthcare workflows.
Speech and Chat Analytics Platform
- Acted as primary point of contact for client communication and technical requirement clarification.
- Developed Selenium-based automation scripts and integrated them into Jenkins CI pipelines for failure analysis.
- Validated Tableau dashboards and reports to ensure data accuracy in speech-to-text insights.
Robotics Software Platform
- Developed E2E automation scripts using Cypress to monitor real-time robotic hardware performance and upgrades.
- Optimized existing scripts for reliability, significantly increasing test coverage for web-based control systems
Education
Bachelor of Technology - Information Technology
Sardar Beant Singh State University
Gurdaspur06-2022
Skills
- Data validation
- Quality assurance
- Regression analysis
- Test case management
- Test Documentation
- Defect management
- Version control systems
- Regression Testing
- Test automation system
- Selenium
- Cypress-Typescript
- Playwright-Typescript
- Automated Testing Frameworks
- Testing frameworks
- Test case design
- Playwright with TypeScript
- Cypress with TypeScript
- CI/CD pipeline
- SQL query execution
- Test script development
- Defect Tracking and Reporting
- Test automation
- Git Version Control
- Requirements analysis
- Requirements analysis
- Agent Testing
Accomplishments
- Join the college hackathon to gain valuable experience in rapid prototyping and teamwork. Aim to impress the judges and potentially win the grand prize.
Certification
- Workato Foundations Level 2 Exam – Workato Academy (Issued: April 2026)
- Workato Foundations Level 1 Exam – Workato Academy (Issued: April 2026)
Timeline
Software Quality Assurance Engineer
Bebo Technologies
03.2022 - 04.2026
Bachelor of Technology - Information Technology
Sardar Beant Singh State University