Summary
Overview
Work History
Education
Timeline
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Sarath Kumar Y

Sarath Kumar Y

Chennai

Summary

8+ Years of working experience in B2B and B2C sales which includes more than 6 years in a team leading.

Good exposure in understanding the B2C and B2B markets.

Proven direct sales and corporate sales expert.

Strong customer interaction skills in identifying their needs and presenting solution and service demonstration.

Experienced in lead generation, market research and event management.

Excelled at team handling, completing projects on schedule and on tight budget.


Overview

10
10
years of professional experience
10
10
years of post-secondary education

Work History

Key Accounts Manager - SMB | Enterprise Sales

Paytm
11.2023 - Current
  • Identified and acquired new accounts for Paytm Payments, introducing and offering a range of solutions, including POS EDC machines, QR codes, Sound-box UPI devices, and Payment gateway services
  • Managed Paytm SMB & Middle market Merchants and aggregator relationships for the specified category within the region, driving business expansion.
  • Collaborated effectively with various internal teams to ensure a seamless and timely onboarding experience for merchants and app owners.
  • Devised and executed growth strategies that resulted in a significant increase in revenue from acquired accounts
  • Took ownership of and managed merchant relationships at the post-live stage, ensuring their satisfaction and addressing any issues or concerns

Area Sales Manager

Finnew Solutions Pvt Ltd
11.2022 - 11.2023
  • Built lasting relationships with clients through outstanding customer service interactions.
  • Exceeded targets by building, directing, and motivating high-performing sales team.
  • Monitored customer Satisfaction, market conditions, and competitor actions to adjust strategies and achieve sales goals.
  • Introduced new products to meet customer demand and increase profits.
  • Led targeted training programs to educate staff on product benefits and service capabilities.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.

Deputy Manager

Reliance Retail Ltd
10.2021 - 11.2022
  • Handling Key Accounts with Monthly Business of 90Lacs
  • Establish and Maintain Rapports with top key Client Account
  • Tracking activities of Competitors
  • Maximize Satisfaction of Customer's Needs by identifying Value Engineering and Cost Reduction Initiatives
  • Ensuring HoReCa Executives and Key Account Executives are reaching Productivity Targets to be eligible for Incentives
  • Building good relationship with Last Mile Operations Team to ensure Client Relationships are maintained at good levels

Growth - Sales Manager

Supr Daily (Swiggy)
05.2019 - 09.2021
  • Society Activations – Developing Society Associations Relationships. Relationship Management – Build a strong rapport with Association Personnel.
  • BTL Activations – Planning and implementing Customer Engagement Activities in tied up Societies, ensuring Activations meet Cost per Acquisition budgets.
  • Alternative Acquisitions – Activations of Customers from Builder Flats and Individual Houses around Activated Societies.
  • Lead generation activities – Branding in societies, regular pamphlet distribution and utilizing 3rd party agencies for promotional activities. Handling training of Team.
  • Ensuring Sales Executives and Sales Managers are reaching Productivity Targets to be eligible for Incentives.
  • Building good relationship with Last Mile Operations Team to ensure Society Relationships are maintained at good level

Business Development Manager

Bigbasket
06.2018 - 05.2019
  • Lead and managed a Sales team of 6 Sales Executive.
  • On-Boarding & Acquiring Milk Vendors into the System Ensure the revenue growth month on month by acquiring new client & Ensure,client satisfaction by product activation.
  • Maintaining client relationship and generating leads through referrals.
  • Growth of fixed and variable revenue MOM & YOY.
  • Maintaining marketing as not to affect P&L and ensure balance of P&L

Relationship Manager

Zopper.Com
09.2016 - 03.2018
  • Lead and managed Sales team of 4 Sales Executive.
  • Responsible for building business operations of 3 business units of Zopper. The pre-sale platform of Hyper local Market place for which is ONLINE and post sales platform of extended warranty which is channel sale and Easy-pos (Retail ERP and POS Software sales)
  • Identify the potential market or merchant for company's product & Services.
  • Maintaining and improving relationship with merchants.

Business Development Executive

Taxi For Sure (Ola Cabs)
06.2014 - 08.2016
  • Vendor Sourcing & Getting them onboard Onboarding new vehicle's to the system.
  • Auditing vehicle's condition.
  • Vendor Management & Operator Management.
  • Quality checking & registering the vehicle.
  • Understanding market and analyze potential drivers

Education

SSLC

RCM Higher Sec School
Chennai
06.2003 - 04.2009

Diploma in Computer Engineering

Government Polytechnic College
Chennai
06.2009 - 04.2013

Timeline

Key Accounts Manager - SMB | Enterprise Sales

Paytm
11.2023 - Current

Area Sales Manager

Finnew Solutions Pvt Ltd
11.2022 - 11.2023

Deputy Manager

Reliance Retail Ltd
10.2021 - 11.2022

Growth - Sales Manager

Supr Daily (Swiggy)
05.2019 - 09.2021

Business Development Manager

Bigbasket
06.2018 - 05.2019

Relationship Manager

Zopper.Com
09.2016 - 03.2018

Business Development Executive

Taxi For Sure (Ola Cabs)
06.2014 - 08.2016

Diploma in Computer Engineering

Government Polytechnic College
06.2009 - 04.2013

SSLC

RCM Higher Sec School
06.2003 - 04.2009

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Sarath Kumar Y