Sourav Pathania
Tour Assitant
New Delhi
Summary
Detail-oriented tour escort skilled in itinerary planning and cultural education. Known for exceeding guest expectations and promoting repeat business through memorable experiences and effective communication.
Overview
4
4
Languages
1
1
year of professional experience
1
1
year of post-secondary education
Work History
Japanese Tour Escort
Vaishali Travel Service Pvt. Ltd.
03.2025 - Current
- Facilitated guided tours, ensuring informative and engaging experiences for diverse groups.
- Promoted repeat business through exceptional customer service, resulting in increased bookings for future tours.
- Boosted client retention rates by delivering memorable experiences that exceeded expectations at every step along the journey.
- Educated tourists about local customs, traditions, and etiquette in order to foster respectful interactions with host communities.
- Escorted groups of up to 25 people for scheduled tours.
Tour Assistant
Vaishali Travel Service Pvt. Ltd.
02.2025 - Current
- Managed tour schedules, effectively adapting to last-minute changes to ensure seamless travel experiences.
- Assisted in managing tour schedules, adapting to last-minute changes effectively.
- Supported Tour Manager with administrative tasks such as booking accommodations or arranging transportation.
- Organized group events such as dinners and excursions, creating memorable experiences for guests on each trip.
- Worked closely with tour guides to ensure they delivered accurate and engaging information, enhancing guests'' overall experience.
- Trained new team members, fostering a supportive work environment that prioritized excellent service delivery.
- Collaborated with team members to streamline account reconciliations, enhancing overall workflow efficiency.
- Contributed to a positive work environment through effective teamwork, communication, and collaboration within the accounting department.
Education
High School Diploma -
Rajkiya Sarvodya Bal Vidyalaya, West Vinod Nagar
New Delhi, India 04.2001 -
Bachelor of Arts - Political Science (honours) With Economics
Delhi University, School of Open Learning
Delhi, India 08.2025 - Current
Skills
Multilingual communication
Social media promotion
Tour guiding techniques
Group management
Guest relations
Timeline
Bachelor of Arts - Political Science (honours) With Economics
Delhi University, School of Open Learning
08.2025 - Current
Japanese Tour Escort
Vaishali Travel Service Pvt. Ltd.
03.2025 - Current
Tour Assistant
Vaishali Travel Service Pvt. Ltd.
02.2025 - Current
High School Diploma -
Rajkiya Sarvodya Bal Vidyalaya, West Vinod Nagar
04.2001 -
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
Hindi
Bilingual or Proficient (C2)
English
Advanced (C1)
Japanese
Upper intermediate (B2)
Punjabi
Upper intermediate (B2)
Exploring emerging technologies, travelling, Japanese language learning, and anime
I enjoy exploring emerging technologies and keeping myself updated with new digital trends and innovations, as I believe continuous learning helps me adapt to a rapidly changing world. Travelling is another interest of mine, as it allows me to experience different cultures, meet new people, and develop a broader perspective. I am also passionate about learning the Japanese language, which has strengthened my communication skills, discipline, and appreciation for cultural diversity. Additionally, I enjoy watching anime, which initially sparked my interest in Japanese culture and has further motivated my language-learning journey.