Meeting & Interacting with people and helping Businesses to grow
Sourav Patnaik
Sales & Marketing Professional
Bhubaneswar
Summary
Skilled Business Development leader offering 4 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
4
4
years of professional experience
17
17
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Marketing Team Leader
Justdial.com
Bhubaneswar
01.2017 - 12.2020
- Improved product marketing objectives by constructing communication initiatives and branding strategies to increase client outreach.
- Created customized marketing materials to increase product awareness.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Generated new business with marketing initiatives and strategic plans.
- Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
- Negotiated, prepared and signed contracts with clients.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Worked with existing customers to increase purchases of products and services.
- Completed daily cold calling and outreach to build sales pipeline.
- Delivered prepared sales pitch from script and persuaded potential customer to purchase product or service.
- Recorded contact information of customers and potential customers in internal database.
- Built relationships with customers using strong persuasion and active listening skills.
- Informed current and prospective customers of promotions and new or upgraded products.
- Escalated concerns or advanced problem calls to management staff.
- Coordinated weekly meetings for internal and external groups.
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
Education
MBA - Marketing & Finance
BIITM
Bhubaneswar 01.2015 - 01.2017
Bachelor of Commerce - Accounting And Finance
Biju Patnaik College
Bhubaneswar 01.2012 - 06.2014
HSC - Science
ITER Science College
01.2010 - 06.2012
SSC -
DAV Public School
Bhubaneswar 01.1999 - 06.2009
Skills
Marketing
Sales expertise
Staff education and training
Complaint resolution
Decision Making
Accomplishments
- Received “Reward & Recognition” for Team quarterly performance
- Recognized for highest monthly Ecs collection in East Zone
- Supervised team of 20 staff members.
Certification
Certified Internet consultant
Interests
Timeline
Marketing Team Leader
Justdial.com
01.2017 - 12.2020
Certified Internet consultant
01-2017
Team Mentor
01-2017
MBA - Marketing & Finance
BIITM
01.2015 - 01.2017
Bachelor of Commerce - Accounting And Finance
Biju Patnaik College
01.2012 - 06.2014
HSC - Science
ITER Science College
01.2010 - 06.2012
SSC -
DAV Public School
01.1999 - 06.2009