Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Projects
Certification
Timeline
Generic

Sourav Raj

New Delhi

Summary

Dynamic Team Leader at Flipkart with a proven track record in driving category growth and optimizing sales performance. Skilled in data analysis and strategic planning, I successfully increased GMV while fostering strong seller partnerships. Passionate about operational efficiency and performance management, I thrive on identifying growth opportunities and enhancing team collaboration.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Team Leader

Flipkart
New Delhi
03.2024 - Current
  • Leading the Home Furnishing category with a focus on increasing GMV and revenue at the category level.
  • Coordinating daily team tasks, setting strategic goals, and providing insights for category growth.
  • Supporting team members in navigating challenges and improving performance.
  • My role also involves identifying key growth opportunities, resolving operational challenges, and ensuring seamless collaboration across functions to achieve business targets.
  • Analyzed data from various sources to identify areas of improvement in the department's operations.

Business Development Executive

Flipkart
New Delhi
03.2022 - 02.2024
  • Worked as a Business Development Executive at Flipkart, managing and scaling over 30+ seller accounts in the Luggage & Travel Accessories category. Drove category growth by 200% through strategic seller onboarding, sales performance optimization, and building long-term partnerships.
  • Collaborated cross-functionally with category managers, supply chain, and marketing teams to streamline seller operations, enhance product visibility, and execute promotional campaigns during peak sales events like Big Billion Days.
  • Analyzed sales data and market trends to identify growth opportunities, provided actionable insights to sellers, and helped improve catalog quality, pricing strategies, and fulfillment metrics.

Marketing Executive

Red Take Media
New Delhi
04.2021 - 01.2022
  • An event management company and my work profile involve building business relationships with current and potential clients, developing business by cold calling, generating leads in the exhibitions and events industry, targeting high-potential clients participating in the exhibitions (domestic as well as international), and scheduling appointments to maximize meetings with the clients.
  • Conducted market also to identify consumer trends and preferences.

Education

Bachelor of Science - Ag.

Quantum School of Graduate Studies1
Dehradun,India
03-2021

Skills

  • Team leadership
  • Data analysis
  • Strategic planning
  • Sales optimization
  • Operational efficiency
  • Performance management
  • Customer relationship management
  • Category management
  • Project management
  • Seller onboarding
  • Promotional campaign execution
  • Vendor management

Languages

English
First Language
Hindi
Beginner
A1

Affiliations

  • Mentoring and Training: Conducted onboarding and training sessions for new team members and junior executives, fostering performance readiness and knowledge transfer
  • Crisis Management: Managed critical seller issues during peak events, such as Big Billion Days, ensuring continuity and minimal disruption

Accomplishments

  • Awarded 'Best Pricing Champion' in the Home Furnishing category at Flipkart for maintaining competitive pricing, and driving consistent sales growth
  • Recognized by Category Leadership for excellence in price benchmarking, and ensuring seller alignment with platform-wide pricing strategies
  • Recognized as "Ad Excellence Champion" in the Luggage & Travel Accessories category for driving significant improvements in Flipkart's advertisement program performance

Projects

  • Warehouse onboarding and regional seller enablement – home furnishing category, Flipkart

Spearheaded the end-to-end warehouse onboarding process for the home furnishing category, collaborating with chartered accountant (CA) firms to ensure compliance and streamline seller integration

Led cross-functional teams to establish operational protocols, resulting in a 25% reduction in onboarding time, and improved inventory management across regional warehouses

Implemented training programs for new sellers, enhancing their understanding of Flipkart's warehouse management systems and fulfillment processes

Drove regional growth by identifying key markets and facilitating the onboarding of over 150 sellers, contributing to a 20% increase in category sales within targeted regions

Monitored performance metrics and provided continuous support to sellers, leading to improved order fulfillment rates and customer satisfaction

  • Cluster expansion and seller growth – Luggage and travel accessories| Flipkart

As a business development executive, I led seller onboarding and growth initiatives within the luggage and travel accessories category, focused on cluster-level expansion by identifying and onboarding new sellers, and collaborated cross-functionally to enhance seller engagement, streamline onboarding processes, and drive category growth across targeted regions

Certification

  • Achieved 150% of pricing targets during Flipkart's Big Billion Days, contributing to a significant increase in revenue and customer engagement
  • Achieved 200% of seller onboarding targets, significantly expanding the platform's marketplace offerings

Timeline

Team Leader

Flipkart
03.2024 - Current

Business Development Executive

Flipkart
03.2022 - 02.2024

Marketing Executive

Red Take Media
04.2021 - 01.2022

Bachelor of Science - Ag.

Quantum School of Graduate Studies1

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