Sourav Kumar Behera
Senior Consultant
Pune,MH
Summary
Having around 5 years of experience as an IT professional in the field of database Programming with a strong track record in resolving complex issues and maintaining system stability. Specializing in release management, coding standards enforcement, and root cause analysis. Achieved 99% uptime, ensured system availability, and developed transaction rules to enhance operational efficiency.
Overview
6
6
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Senior Consultant
LTIMindtree
12.2021 - Current
- Managed and monitored daily batch executions for over 40 jobs to ensure efficient and timely processing and resolved production issues, conducting root cause analysis and reducing issue recurrence by 80% through long-term solutions
- Delivered timely incident resolutions, maintaining SLA compliance of 99%, collaborating with infrastructure teams, and providing client updates through ticketing tools
- Developed and implemented business rules in Falcon Expert (SRL) and Visa Risk Manager, ensuring 24x7x365 availability and managing 50 business rules per cycle
- Monitored 10,00,000 daily transaction records, formulating Oracle SQL queries to address client-specific data requests with 100% accuracy
- Monitored transaction and fraud patterns, identifying a 20% increase in fraud attempts and driving immediate action
- Led change requests including 2 DR drills annually, server patching, and compliance tasks.
- Ensured smooth transitions with minimal production impact, managing over 15 changes per release cycle through change, incident, and release management
- Configured Falcon 6.5.2 Scoring and web server across 5 different environments, optimizing performance and scalability
- Automated day-to-day tasks by creating new scripts and migrating 10 legacy scripts from the previous Falcon environment
- Integrated Falcon with applications like Active Directory, MFT, Hadoop, IAM portal, Sparrow, and Fraud-trap API, streamlining cross-functional workflows.
- Scheduled newly created scripts via crontab scheduler and later onboarded them to CA Workload to enhance task automation.
- Configured purging and archiving procedures, achieving 100% compliance with data retention policies.
- Developed scripts and SQL procedures to generate data files from the application database, transferring them to cold storage for long-term retention.
- Implemented an HTML email alert system for real-time server notifications, improving response time by 20%.
Analyst
Publics Sapient
08.2018 - 11.2021
- Analyzing the problems in the sources for the problem reported by the users
- Monitoring, Trouble shooting and supporting the day-to-day activities
- Responsible for providing Support in L1 Level depending on the priority of the issues to meet Client's SLA
- Running & Monitoring End of Day Batches on Production
- Running some shell scripts to make support work easier
- Perform the daily health check of the application on production environment
- Importing & exporting the production data
- Monitor & resolve all the P1/P2/P3 tickets in our queue
- Manually re launches a job or process
- Writing Oracle queries from the database and providing reports to vendor
- Status reporting on a weekly basis
- Understanding and troubleshooting complex customer issues on production environment
- Analysis of Unix scripts, Oracle backend packages and procedures, manual scheduling of jobs through crontab jobs etc in case of any failures
Education
Bachelor of Science - Botany
Govt. Science College Chatrapur
Chatrapur, Odisha 1 2015 - 1 2018
Skills
Sql
Pl/Sql
Linux
ITIL
Rule writing
She'll Scripting
XML
Dbeaver
ServiceNow
Putty
Oracle SQL Developer
CaWade
Crontab
Task Scheduler
Awards
- Optimism Award
- Super Crew Award
- GenAI Champ
Certification
ITIL Foundation Training
Timeline
ITIL Foundation Training
08-2024
Generative AI
07-2024
ChatGPT
07-2024
Senior Consultant
LTIMindtree
12.2021 - Current
Analyst
Publics Sapient
08.2018 - 11.2021
Bachelor of Science - Botany
Govt. Science College Chatrapur
1 2015 - 1 2018
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