Sourjya Chatterjee

• Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising and general store operations.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
• Walked through store areas every hour to identify and proactively resolve issues negatively impacting operations.
• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.

1. Trained in all the core departments including Front Office, Housekeeping, Food And Beverage Service and Food Production.

2. Even got training in Sales and Marketing Department as well.

3. Awarded as the GEMS OF TAJ for my efficiency in training.