Souvanik Sengupta

Oversees comprehensive business operations at branch level, ensuring seamless internal management and consistent reporting to head office on daily activities.

Boosted branch success by consistently delivering high-quality service and adeptly managing interactions with customers and business associates.

Developed time management and workflow techniques, fostering effective performance in subordinates and achieving deadlines consistently.

• Managed total business level of branch Internal and concurrent reported to the head office about daily business.
• Successfully handled associate and client quarries and increase service standard thus increase business volume.
• Started time management and workflow techniques resulting in the effective working of subordinates and timely completion of work.

• Total experience 17+ years in which 14+ years of verifiable track record in Branch Operations Associate & Client Management Accounting Administrative Job File Management Distribution Management Data & Stock Verification Office Management
• Experience in branch handling operations of financial company, accounting policy implementation and execution.
• Day to day Admin Operation and handling office requirements.
• Ability to handel office in critical situation.
• Skilled in steering proactive engagements to ensure high client satisfaction and strong understanding of operational excellence.
• Insightful exposure to various facets of computerized accounting regarding maturity, preparation of reports, looking after timely payments to creditors.
• Good planning and execution skills along with a systematic approach
• Excels at multi-tasking in fast-pace environment.
• Good customer service and computer skills with proficiency in MS Office.

• Admin Job
• Day to Day Admin Operation and maintain daily workflow of branchs.
• Handling day to day office requirement and maintainence / repair of office equipments.
• Coordination with branch / business associates / vendors and other departments for smooth operation.
• Petty cash handling and collecting business report from branch.
• Recruiting, training emploies and branch visit at least once in a year.
• Handling queries, grivence, phone calls and drafting mails.
• Branch Operations
• Supported and Undertook responsibility for Branch business growth.
• Daily Accounts maintain and reporting.
• Maintaining stock register for branch requasization.
• Proper management of wealth of branch.
• Verification, Printing And Distribution Management
• Proper implementation of procedures and methods for data verification thus reducing printing cost and error free speeder distribution system.
• Responsible for proper database management, generating reports on issued certificate, cheques and also keep track on send documents to various branches.
• Spearheading the administration by maintaining records of outflow of funds due to maturity of policies.
• Handling associates queries regarding the dispute or non availability of documents.
• Responsible for proper packing of documents and timely disbursement through courier service.