Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Souvick Adhikary

Souvick Adhikary

Bangalore

Summary

Dynamic retail professional with extensive experience at PUMA SPORTS INDIA PVT LTD, excelling in customer service and team building. Proven track record in driving sales growth and enhancing customer satisfaction through effective training and market analysis. Resilient and adaptable, I thrive in fast-paced environments while maintaining inventory management excellence.

Overview

6
6
years of professional experience

Work History

Store Manager (PUMA INDIRANAGAR)

PUMA SPORTS INDIA PVT LTD
Bangalore
10.2023 - Current
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

ASSISTANT STORE MANAGER

PUMA SPORTS INDIA PVT LTD
Bangalore
01.2023 - 10.2023
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Trained staff associates and equipped to comply with company policies and procedures.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Interacted well with customers to build connections and nurture relationships.

STORE SUPERVISOR

PUMA SPORTS INDIA PVT LTD
BANGALORE
10.2021 - 12.2022
  • Customer Acquisition-Offer the best in class service to customers in the store and ensuring highest number of customer review, Helping to maintain the Store reports, Achieving day to day target, Generate traffic to the store by regularly upgrading store's catalogue and sharing the invites to potential customers, Driving LTL sales growth of store and generate business through OMNI channel platform, Competition sales analysis and market trends, Planning training calenders for new joinees, Ensure 0% shrinkage by keeping close watch on inventory movements, SOP adherence and helping in conduct of GC twice a month, Driving the store sales by getting the lead of inorganic sale

SENIOR CCA

ADITYA BIRLA PVT LTD(ALLEN SOLLY)
BANGALORE
07.2020 - 10.2021
  • Maintaining Store Look & feel, Customer Acquisition-Handling customer queries and responsible for sales deliverables, prepare day-to-day sales and other reports, Achieving day to day target, Generated more than 70k sale in lockdown period through omni portal by calling up customer and whatsapp catalogue service

MANAGEMENT TRAINEE

ARVIND LIFESTYLE BRAND LTD(U.S POLO)
BANGALORE
06.2019 - 07.2020
  • Customer Acquisition, Store reports handling, Achieving day to day target, Responsible for store look & feel experience, Ensuring OMNI sale to support daily store sale

Education

DIPLOMA -BUSINESS MANAGEMENT - Business Management

NMIMS
BANGALORE, INDIA
03-2025

BACHELOR IN HOTEL MANAGEMENT -

BSc in Travel & Tourism
IHM BHUBANESWAR
06-2019

BSc in HOTEL AND HOSPITALITY ADMINISTRATION -

INSTITUTE OF HOTEL MANAGEMENTBHUBANESHWAR(ODISHA)
BHUBANESHWAR, ODISHA

Skills

  • INVENTORY MANAGEMENT
  • FINANCIAL ANALYSIS
  • SALES STRATEGY
  • MARKET ANALYSIS
  • REVENUE GENERATION
  • FAST LEARNER
  • TIME MANAGEMENT
  • TEAMWORK
  • PERSUASIVE
  • RESILIENT
  • ADAPTABLE
  • OPERATION MANAGEMENT
  • MERCHANDISE PLANNING

Languages

  • Bengali
  • Hindi
  • English

Timeline

Store Manager (PUMA INDIRANAGAR)

PUMA SPORTS INDIA PVT LTD
10.2023 - Current

ASSISTANT STORE MANAGER

PUMA SPORTS INDIA PVT LTD
01.2023 - 10.2023

STORE SUPERVISOR

PUMA SPORTS INDIA PVT LTD
10.2021 - 12.2022

SENIOR CCA

ADITYA BIRLA PVT LTD(ALLEN SOLLY)
07.2020 - 10.2021

MANAGEMENT TRAINEE

ARVIND LIFESTYLE BRAND LTD(U.S POLO)
06.2019 - 07.2020

DIPLOMA -BUSINESS MANAGEMENT - Business Management

NMIMS

BACHELOR IN HOTEL MANAGEMENT -

BSc in Travel & Tourism

BSc in HOTEL AND HOSPITALITY ADMINISTRATION -

INSTITUTE OF HOTEL MANAGEMENTBHUBANESHWAR(ODISHA)

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